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UKRadiators.com Reviews 

3.261
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great choice of radiators at great value prices. Easy to order and great communication throughout the ordering process. Arrive safely, very quickly, well packaged. Lots of advice about fitting was pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered an electric towel rail after hunting round, found quality item at reasonable cost delivered free, various options available to suit your needs. Lots of useful info on the site and downloads so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. Product was damaged in transit and they arranged a replacement immediately. Great products as well. Ordered a towel radiator with electric thermostat. Wotks a treat. Bathroom is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shopped around and valves from UKRads couldnt be beaten on price. Asked for some advice and they were quick to reply. Super speedy delivery and really well packaged. Love the fact they except unlimite... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Radiateurwinkel
  2. ook in
  3. Verwarmingsapparatuur leverancier

Over UKRadiators.com

Geschreven door het bedrijf

At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.

That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.

So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.

Why? Because we’re the greatest.




✔️ Up to 25-year guarantee

✔️ Enormous range of radiators and accessories

✔️ All heat outputs independently tested by us to confirm efficiency

✔️ Genuine, helpful advice from our customer service team


Contactgegevens

Free UK delivery

On all orders and unlimited returns

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(3.261)

1.066 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

13 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Thank you for your feedback, we're delighted to hear you found our service great :)

UKRadiators.com Team

Beoordeeld met 5 van de 5 sterren

A great company to deal with. Thank you!

I made a mistake with my order and James was very reassuring and patient with me. I have now made three separate orders with UK Radiators.com and I am delighted with the high standard of customer service, quality products and delivery. A great company to deal with. Thank you.

4 september 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We are so pleased to hear about your positive experience with us! It's wonderful to know that our team was reassuring and patient, and that you're delighted with our customer service, product quality, and delivery. Thank you for your kind words.

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, good quality and service
Delivered before I needed
Thank you, 5 stars 👍🍻

27 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're so pleased to hear that your delivery was fast and arrived even before you expected it! It's wonderful to know you're happy with the quality and service. Thank you for your fantastic 5-star review!

UKRadiators.com

Beoordeeld met 3 van de 5 sterren

Unable to get an answer from them

Renovating a house and looking at installing many column radiators. Ordered one to try from UKRadiators that arrived promptly. Checked it and it appears to be all straight. The instructions say there are 4 brackets to fit, I have been supplied with 6. I have emailed them asking if I am supposed to fit 6 or 4. I've messaged several times on their online chat and I have been seeing a message for around 3 hours saying I am next in a queue and an agent will be with me shortly. Tried phoning but got put on hold. May have to try someone else for the rads in the rest of the house.

4 september 2026
Review zonder uitnodiging
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello Guy,
Thanks for taking the time to leave your review, and we’re really sorry we missed you on the live chat. We completely understand how frustrating it must have been to be waiting in the queue for so long.

Our phone lines have also been busier than usual, so apologies for the wait there too. If you do get through to the phone queue, you can usually press 2 to request a callback, and we’ll call you once you reach the top of the queue.

Regarding the brackets, we’d recommend using all 6 brackets supplied for this radiator. We’ve also contacted you directly to make sure everything is clear and to help with any questions you have.

We’re pleased to hear the radiator arrived promptly and we’d really appreciate the opportunity to get this sorted for you before you make a decision on the rest of the radiators for the house.

Kind regards,
UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Great to deal with.

Accurate, prompt responsive service and a great product.

28 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We are so pleased to hear that you found our service to be accurate and prompt, and that you are happy with the product. Thank you for your wonderful feedback!

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

First class service and product

First class service and product

27 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're delighted to hear that you experienced such first-class service and are pleased with our product. Thank you for your wonderful feedback!

UKRadiators.com

Beoordeeld met 4 van de 5 sterren

Responsive and clear and fufilled as…

Responsive and clear and fufilled as promised

12 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello Richard,

Thanks for the 4-star review! ⭐ We’re really pleased to hear you found us helpful and that everything went smoothly from start to finish.

We appreciate you taking the time to share your experience, and we hope to earn that extra star next time! 😉

Warm regards,
UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Great quality radiators

Great quality radiators. Lots to choose from and great value for money. Fast delivery.

27 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're delighted to hear you found our radiators to be of great quality and value! We're also pleased that you appreciated the wide selection and fast delivery. We truly value your positive feedback.

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Last min order and received great…

Last min order and received great service
Great products and fast delivery, as a property developer I will Deff use again

26 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello,
Thanks so much for the 5-star review! ⭐ We’re delighted we could help with your last-minute order and get everything to you quickly.

It’s fantastic to hear you’re happy with both the products and service. We really appreciate your business and look forward to helping with your next project! 🛠️

Warm regards,
UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Fantastic looking radiators

Fantastic looking radiators. I have the column ones in 3 different colours and I’m so pleased.

Service is spot on!

27 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello Carol,

Thanks so much for the fantastic 5-star review! ⭐ We’re delighted to hear you’re loving your column radiators, especially having them in three different colours. That sounds like a seriously stylish setup! 😍

It’s brilliant to hear you were happy with the service too. Thanks again for choosing UKRadiators.com and for your lovely feedback!

Many thanks,
UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time. Verry good Rad all went great, NICE warm bathroom

10 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're so happy to hear everything went great and you're enjoying your warm bathroom! Thank you for your kind words.

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

I've had a really good experience with…

I've had a really good experience with UKRadiators. The process of selecting and ordering is very simple and even receiving a damaged product customer services were extremely helpful and responsive in resolving the issue. Definitely recommend and will use again.

11 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're so pleased to hear you had such a positive experience with us, especially regarding the ease of selecting and ordering. It's wonderful that our customer service team was able to resolve the issue with the damaged product so effectively. We truly appreciate your recommendation!

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

As an installer

As an installer, it’s difficult to find a one stop shop for all types of radiators and towel rails.
Placed my first order of many last week, the rads and towel rails arrived well packaged in two days and they’re being fitted on Friday!
Keep up the good work guys and thank you,

28 augustus 2026
Review zonder uitnodiging
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're so glad to hear that our wide selection of radiators and towel rails met your needs as an installer! It's fantastic that your first order arrived quickly and well-packaged. We appreciate your kind words and look forward to serving you again.

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

The courier services twice said they…

The courier services twice said they had tried to deliver when they had not.
I contacted UK radiators on both occasions and they replied swiftly and chased the courier service. Superb customer service, poor choice of couriers (but is there a good one!)

1 september 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

We're truly sorry to hear about the delivery issues you experienced with the courier service. We understand how frustrating it can be when deliveries don't go as planned. We're glad our team was able to assist you promptly and appreciate your kind words about our customer service. We are constantly reviewing our courier partners to improve our delivery experience.

UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Really great service

Really great service
Paid for next day delivery and it was there the next morning

25 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hi,

We're delighted to hear you received such great service and that your next-day delivery arrived promptly the very next morning! Thank you for your positive feedback.

Warm regards
UK Radiators Team

Beoordeeld met 5 van de 5 sterren

Came quickly and was very well packed

Came quickly and was very well packed. Very pleased with the product 👍

24 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hi,

We're so pleased to hear that your order arrived quickly and was very well packed. We're delighted that you are happy with the product!

Warm regards
UK Radiators Team

Beoordeeld met 5 van de 5 sterren

Nice and easy plus quick delivery

Nice and easy plus quick delivery, product good will be using again.

24 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello Charlie,

We're delighted to hear that you found our service nice and easy, and that you received your product quickly. We appreciate your positive feedback and look forward to serving you again!

Kind regards,
UKRadiators.com

Beoordeeld met 5 van de 5 sterren

Excellent service and price

The ordering via website was easy and price competitive. I phoned customer services to check the delivery and was dealt with in a professional and efficient manner. The delivery was as promised and Jason from DX Express should be praised for his excellent customer service and manner. The radiator has not been fitted yet, but I'm expecting it to be fit for purpose and as I had imagined. Well done UK Radiators

24 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hi,

We are so pleased to hear that your experience with our website and customer service was positive. It's wonderful to know that the delivery was as promised and that our delivery partner provided excellent service. We hope you will be happy with the radiator once it's fitted. Thank you for your kind words!

Warm regards
UK Radiators Team

Beoordeeld met 5 van de 5 sterren

Great ordering experience

Easy ordering, clear product descriptions and arrived very quickly. Really nice looking product, have not fitted it yet

24 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hi,

We're so pleased to hear that you found the ordering process easy and the product descriptions clear. It's wonderful that your item arrived quickly and that you're happy with its appearance!

Warm regards
UK Radiators Team

Beoordeeld met 5 van de 5 sterren

Delivery on time

Delivery on time. Drivers very pleasant and placed radiators near to home. Thanks.

21 augustus 2026
Logo UKRadiators.com

Antwoord van UKRadiators.com

Hello Charles,

We're so pleased to hear that your delivery arrived on time and that the couiers were pleasant and helpful in delivering your radiators. Thank you for your kind words!

Kind regards,
UKRadiators.com

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