Ordered an electric towel rail after hunting round, found quality item at reasonable cost delivered free, various options available to suit your needs. Lots of useful info on the site and downloads so... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was initially put through to someone who was very difficult to hear and no matter how many times I said that I was struggling to hear them didn’t make any effort to improve the sound quality on thei... Toon meer
Bedrijf heeft geantwoord
They actually sold a like for like replacement bathroom radiator which I'd been struggling to find anywhere else. At checkout they reminded me to buy the accessories needed to install it properly so I... Toon meer
Easy ordering, fast delivery, product great quality, returns easy and refund back to account fast.Great company to deal with .Great communication when wanting to do return.will use again.
Bedrijfsgegevens
Over UKRadiators.com
Geschreven door het bedrijf
At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.
That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.
So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.
Why? Because we’re the greatest.
✔️ Up to 25-year guarantee
✔️ Enormous range of radiators and accessories
✔️ All heat outputs independently tested by us to confirm efficiency
✔️ Genuine, helpful advice from our customer service team
Contactgegevens
Unit C, Caxton Court Newcomen Way, Severalls Industrial Park, CO4 9TG, Colchester, Verenigd Koninkrijk
- 0333 006 8227
- sales@ukradiators.com
- ukradiators.com
Free UK delivery
4,7
Uitstekend
3K reviews
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Nice product - shame about the plugs
The purchase was quick and efficient. My only complaint was the wall plugs supplied were slightly oversized and would not fit the recommended 8mm hole.
3 oktober 2026
Antwoord van UKRadiators.com
Hello,
Thanks for your review! It's great to hear the purchase was received quickly, although we're sorry the wall plugs didn't quite fit as expected.
We appreciate the feedback and will pass this on to the relevant team.
Kind regards,
UKRadiators.com
Delivery has scheduled but inhibitor…
Delivery has scheduled but inhibitor bottle had leaked . Reported issue problem dealt with straight away by louie replacement sent same day
14 oktober 2026
Antwoord van UKRadiators.com
We are happy to hear that our team was able to resolve the issue with your damaged package and send out a swift replacement. Thank you very much for taking the time to share your positive experience.
Kind regards,
UKRadiators.com
Antwoord van UKRadiators.com
We are glad you enjoyed your experience and appreciate your feedback.
Kind regards,
UKRadiators.com
I had an issue with one of the wall…
I had an issue with one of the wall brackets when I was fitting my towel rail, I emailed customer service and Louie has had a replacement sent without hesitation. Absolutely first class customer service, thank you.
14 oktober 2026
Antwoord van UKRadiators.com
We are delighted to hear that our customer service team was able to resolve the issue with your fitting so quickly and efficiently. Thank you for taking the time to share your kind feedback; it is wonderful to know your replacement was handled promptly.
Kind regards,
UKRadiators.com
Excellent products and prices and…
Excellent products and prices and delivery on both items I ordered were free and fast delivery. Five stars ⭐️⭐️⭐️⭐️⭐️
6 oktober 2026
Antwoord van UKRadiators.com
We are so pleased to hear that you are happy with the quality and value of your items. It is wonderful to know that both of your orders arrived so quickly and that you enjoyed the complimentary shipping. Thank you for taking the time to leave such a fantastic five-star review!
Kind regards,
UKRadiators.com
Excellent service
Excellent service. Very good product and quick deliveryat very competitive cost.
21 september 2026
Antwoord van UKRadiators.com
We are delighted to hear that you experienced excellent service, received a fantastic product, and enjoyed swift delivery at a great price. Thank you so much for sharing your positive feedback with us!
Kind regards,
UKRadiators.com
I was initially put through to someone…
I was initially put through to someone who was very difficult to hear and no matter how many times I said that I was struggling to hear them didn’t make any effort to improve the sound quality on their end. They were them very unhelpful and in the end hung up on me. I wasn’t happy with the service so called back and spoke to Daniel who was superb. His customer service was brilliant and he was really helpful which made me impressed with the UK radiators. Where is the previous customer service representative? I spoke to gave me a really poor experience.
13 oktober 2026
Antwoord van UKRadiators.com
Hello Lucy,
Thank you for your 5-star review! We're delighted Daniel was able to turn things around and provide the brilliant customer service we pride ourselves on.
That said, we're genuinely sorry about your initial experience. We'll investigate this to understand what happened and ensure it's addressed appropriately.
We're glad Daniel left you with a positive impression of UK Radiators, and we'll be sure to pass on your kind words to him. Thanks again for giving us a second chance to get it right!
Kind regards,
UKRadiators.com
Pleased at every stage.
29 september 2026
Antwoord van UKRadiators.com
We are glad you enjoyed your experience with us, and we truly appreciate your kind feedback regarding our support throughout your entire journey.
Kind regards,
UKRadiators.com
Karen
Karen, the customer advisor was really professional and dealt with my issue quickly and efficiently. Great customer service !
5 oktober 2026
Antwoord van UKRadiators.com
We are so glad to hear that your issue was handled so promptly and professionally. Providing efficient and helpful support is always our top priority, and we truly appreciate you taking the time to share your positive experience with us.
Kind regards,
UKRadiators.com
excellent shopping experience after bad ebay seller
excellent shopping experience after being let down dramatically by rogue ebay seller. great price good quality very prompt shipping. highly recommended
5 oktober 2026
Antwoord van UKRadiators.com
We are delighted to hear that we could turn your situation around and provide a smooth, stress-free purchase. It is wonderful to know that you were pleased with our fast dispatch, affordable pricing, and the standard of your item. Thank you so much for your kind words and high recommendation!
Kind regards,
UKRadiators.com
Excellent Value. Easy Purchase.
Easy to use website, with very good range of products at excellent prices. Good communication and product, which arrived on time, is excellent.
5 oktober 2026
Antwoord van UKRadiators.com
We are thrilled to hear that you had a great experience navigating our site and were pleased with our selection and pricing. It is wonderful to know that our communication met your expectations and that your high-quality item arrived right on schedule.
Kind regards,
UKRadiators.com
Very easy website
Very easy website, great choice of products and very reasonable prices.
Excellent delivery, packaging and communication.
15 september 2026
Antwoord van UKRadiators.com
We are so pleased to hear that you enjoyed navigating our website and were impressed with the variety and affordability of our selection. It is wonderful to know that your items arrived safely in great packaging and that our updates kept you well-informed throughout the process. Thank you for your feedback!
Kind regards,
UKRadiators.com
Top notch customer service for our…
Top notch customer service for our electric rads. Even sorted a slightly faulty wall fixture within 24hrs of raising. Definitely recommend.
12 oktober 2026
Antwoord van UKRadiators.com
We are happy to hear that you had a great experience with our team. Thank you for your review. We are glad we could resolve the mounting bracket issue for your radiators within twenty-four hours.
Kind regards,
UKRadiators.com
Customer service was excellent
Customer service was excellent. Queries were answered quickly and clearly. Delivery was quick especially considering it was free. The radiator we bought was a significant improvement on the original.
The rubber 'cushions' for the brackets were fiddly and tended to get dislodged when attempting to hang the radiator. We used contact adhesive to hold them in place.
Would have been happier with the thermostatic valve if it isolated the radiator instead of just controlling the flow.
Bottom line - loved the service and the quality of the radiator.
2 oktober 2026
Antwoord van UKRadiators.com
We are glad you enjoyed your experience with our swift delivery and helpful support. Thank you so much for taking the time to share your thoughts and for leaving us such a positive rating.
We appreciate your detailed feedback regarding the installation process and the valve functionality. Hearing about the difficulty you experienced with the bracket pads slipping during mounting gives us valuable insight into how the setup process can be improved. Your clever solution to secure them is noted, and we will share your comments about the thermostatic valve mechanism with our product team to help us evaluate future design updates.
Our team takes great pride in delivering high-quality heating solutions that upgrade your home, and we are delighted that your new unit is performing so well. Thank you again for your constructive insights and your business.
Kind regards,
UKRadiators.com
Ordering was easy arrived in perfect…
Ordering was easy arrived in perfect condition. Not yet fitted as having total bathroom renovation . Looks great
18 september 2026
Antwoord van UKRadiators.com
We are thrilled to hear that your order arrived safely and that the purchase process was smooth. Good luck with your complete bathroom renovation, and we hope you love the final look once everything is installed!
Kind regards,
UKRadiators.com
Delivery arrived on time
Delivery arrived on time, very helpful driver. Radiator looks really nice.
18 september 2026
Antwoord van UKRadiators.com
We are glad you enjoyed your experience. Thank you for your feedback regarding our prompt driver and nice radiator.
Kind regards,
UKRadiators.com
Good experience,good price and…
Good experience,good price and dispatched very quickly.Something I cannot say about your delivery service over a week to arrive.Product themselves are exactly as described.
10 oktober 2026
Antwoord van UKRadiators.com
Hello,
Thank you for taking the time to share your feedback. We are glad to hear that you were pleased with our prices, quick dispatch, and the quality of your items.
However, we are truly sorry that the courier took longer than you expected to deliver your order.
Deliveries to some areas of Scotland can take approx 5-7 days for heavier radiators and I can see that this arrived a week after dispatch.
Thank you for your patience while waiting for your items to arrive.
Kind regards,
UKRadiators.com
Turned up fast st a good price.
1 oktober 2026
Antwoord van UKRadiators.com
Thank you for taking the time to leave a review. We are delighted to hear that your order arrived quickly and that you were satisfied with our affordable pricing. Your feedback is greatly appreciated.
Kind regards,
UKRadiators.com
Fast service
Fast service, excellent conditions and quality in the radiator To use them again
2 oktober 2026
Antwoord van UKRadiators.com
Hello Ralph,
We are delighted to hear that you experienced prompt service and were happy with the high quality and condition of your new product. Thank you for your wonderful feedback, and we look forward to assisting you again in the future.
Kind regards,
UKRadiators.com
Reasonable priced radiator
Reasonable priced radiator. We had the brushed brass colour option.
Scratches very easily poor paint quality.
The reason for four stars
Firstly the speed of the delivery
And secondly ok it scratches easily but looks fantastic in my new bathroom.
2 oktober 2026
Antwoord van UKRadiators.com
Hello,
We are glad you enjoyed your experience with the fast delivery and that the brushed brass finish looks fantastic in your new bathroom.
At the same time, we appreciate your feedback regarding the paint durability and how quickly the surface can mark. We will share your comments with our production team to investigate further.
Kind regards,
UKRadiators.com
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