Easy to place order and find what I wanted. Great selection to choose from. Ordered on a Sunday and was with my by Wednesday. Packed and dispatched promptly with email updates to advise. Will definite... Toon meer
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Lees wat reviewers zeggen
Got a call from Laura who explained they only had 2 packs of eco nano pods in stock when I ordered 6 packs and she told me she'll send them to me straight away and will let me know when the other 4 pa... Toon meer
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I have used this company since they first started many years ago. They are local to me and supply a lot of other vape shops. Their eliquid never let's you down and they have a great variety. They a... Toon meer
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Ultimate juice is a brilliant site to get your vape juices as my only flavour I like is purple rain and there isn’t many places that sell the flavour and also it’s at a reasonable price especially if... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Ultimate Juice, the leading vape juice manufacturer in the UK. With a commitment to quality and innovation, we bring you an exceptional range of premium vape juices that redefine your vaping experience. Our dedication to crafting the finest blends using the highest quality ingredients sets us apart in the industry. At Ultimate Juice, we understand that vaping preferences are diverse, which is why we offer a wide selection of flavors to cater to every palate. From classic favorites to unique and exciting combinations, our vape juices are meticulously crafted to deliver unparalleled taste and satisfaction. Our team of experts is passionate about creating products that exceed expectations and meet the highest standards of safety and quality. Rigorous testing processes ensure that every bottle of Ultimate Juice is not only delicious but also safe for your enjoyment. Join the countless vaping enthusiasts who trust Ultimate Juice for their vaping needs. Experience the ultimate fusion of flavor, quality, and innovation with our exceptional vape juice collection. Your satisfaction is our priority, and we're proud to be your go-to choice for premium E-liquids.
Contactgegevens
Unit 12-13 Endemere Road, CV6 5PY , Coventry, Verenigd Koninkrijk
- 02475097254
- info@ultimatejuice.co.uk
- ultimatejuice.co.uk
4,9
Uitstekend
391 reviews
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Excellent customer service
Stopped smoking cigarettes thanks to these guys, went on their website, saw a very good selection of kits and nicotine salts, which really helped me quit smoking.
Quality of their products, as in nicotine salts are very good, and the pod kit that I had purchased from them was among the rarer ones in the markets from Steam Crave.
Worth mentioning that I have had to contact them a couple of times because of either a fault with the device which is manufacturer fault or question in regard to the device which was outside of my forte, and these guys responded very quickly and got the issue sorted swiftly.
You’ve got a customer here sir 😎
4 oktober 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hey Miyamoto,
Thanks a million for the feedback! Your story is seriously awesome. Stoked to hear our products helped you kick the smoking habit – that's a big win!
We're all about having a rad selection, and it's cool to know you're digging the nicotine salts and the unique pod kit from Steam Crave.
And as for those questions and hiccups, we're here to make things easy. Quick responses and smooth fixes are what we're all about.
You're officially part of the crew, Takeshi! Anytime you need anything, just give us a shout ;)
Siera Alpha Juliet
Amazing eliquid flavours and always…
Amazing eliquid flavours and always great customer service.
21 oktober 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thanks for the awesome feedback Phil ;)
Fantastic service and high quality products
I've recently became a customer of Ultimate Juice and I am blown away by their quick, reliable service as well as the range and quality of the products and juice brands available. My personal favourite - Soda King Strawberry Kiwi Bar Salts cant be beaten anywhere else! They treat their customers professionally and and the prices are very competitive.
10 oktober 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hey CB,
I hope you're doing awesome. I wanted to drop a quick note to say thanks for your straightforward feedback. It's not every day you come across someone with such an exquisite taste for strawberry kiwi flavor ;)
Thanks again for your honesty. Keep rocking that vaping scene with top-notch soda king bars salts!
Warm regards,
Siera Alpha Juliet
Package was sent out very quickly
Package was sent out very quickly, was looking for a certain flavour Eliquid, looked at lots of other places but these guys were the only ones with the one I wanted in stock, very happy and will shop here again.
10 oktober 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thanks for your kind review Lee, glad we had the flavor you were looking for ;)
Siera Alpha Juliet
I've recently brought Steam Crave…
I've recently brought Steam Crave Hadron Lite Advanced Combo Kit from them and upon arrival I've found out that no matter what it leaks juice from the airflow vent. No matter how I wick it it always leaks. I've sent them an email telling them about the issue but they didn't answer. I've tried calling them but they end up explaining what rta is and everything. I've been using different RTA and boro devices for almost 2 years now and I've never had an issue with any of them. Didn't expect them to treat a customer like this.
15 september 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Dear MD. Musfiqur Rahman,
I appreciate your recent feedback regarding the leakage issue you encountered with your Steam Crave vape kit. I understand how essential it is to have a smooth and enjoyable vaping experience.
In our previous attempt to address the matter, we initiated an inquiry into the status of your vape kit and also inquired about your familiarity with the specific features of the Steam Crave vape kit. We acknowledge that the Steam Crave kit is a niche device and may pose challenges for some users due to its unique characteristics.
Regrettably, it appears that our attempts to assist you further in resolving the issue were met with a cessation of communication from your end via email.
We would like to reiterate our commitment to helping you find a resolution to the leakage issue you've experienced.
If you would be willing to respond to our previous email or provide any additional information that could assist us in better understanding and resolving the issue, we would greatly appreciate it. Your feedback and cooperation are crucial in ensuring your vaping experience meets your expectations.
Please do not hesitate to reach out to us via the email address we were in contact before, and we will be more than happy to assist you promptly.
Warm regards,
Siera Alpha Juliet
No.1 vape company!
Ultimate juice provide a broad selection of quality e-liquids and vaping products, with so many to choose from! There's something for everyone, and if money is tight there's different affordable deals every week, packed with the latest quality vape products. You won't be disappointed with their customer service either! I won't buy from any other company now.
8 september 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hey Sarah,
Thanks a bunch for your awesome review! 😄 It really means a lot to us.
Bought a Steam Crave Meson recently and…
Bought a Steam Crave Meson recently and the service was absolutely A1. I will certainly use them again in the future, i am pretty sure.
30 juni 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hi, I'm glad you've liked the Meson AIO kit, it's a brilliant device ;)
Thanks for your honest feedback.
absolutely fantastic service
absolutely fantastic service . they go the extra mile which makes a world of difference, everything feels hands on and value you as a customer.
3 augustus 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Paul, Thanks for your valuable feedback! Your insights are greatly appreciated and will help us improve.
Awesome
easy to get in touch with, fast delivery.
(despite another country)
good products
19 juni 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hi Daniel, I'm glad we could swiftly ship to your intended destination country :)
Fantastic flavours
Fantastic flavours, great prices & fast delivery.
Couldn’t ask for more 10/10
17 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thank you for the kind words Jon, I'm glad you've had a good experience ordering form us :)
Reply from Ultimate Juice
Reply from Ultimate Juice
7 days ago
"Angela, We sincerely apologize for the inconvenience caused by the mismatched items in your recent order.
Your feedback is invaluable to us, as it helps us identify areas for improvement. We have taken immediate action to address this issue internally and ensure it does not recur in the future. Rest assured, we are committed to providing a seamless and satisfactory experience for our customers.
Regarding your contact with our receptionist, we apologize for the lack of follow-up and delay in resolving the matter.
I've asked our retail team to contact you today to sort out this issue right away."
Still haven't heard anything, despite what you've said.
Update;
I was contacted by Saj with regards to the problem I had and everthing is now sorted. As a gesture of goodwill, he sent me 3 free 50ml juices with nic juices. Needless to say, I am very impressed with this and will definitely be using them again.
1 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hi Brendan, We tried to find your order details by the name Angela, however due to lack of details (Last name, address) could not locate your order and requested to find the reviewer, to which we never received any response from yourself.
Now I can find your order under the name Brendan Walsh, something which we could not before.
Antwoord van Ultimate Juice
Hi Mark, Thank you for your positive review! We appreciate your support.
Always get my vape juice from here
Always get my vape juice from here, it is reasonabley priced and always arrives fast. Highly recommend.
14 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Hi Erin, Thank you for your positive feedback! We appreciate your support.
Fast and reliable service
Fast and reliable service. I use them regularly.
10 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thanks for the honest review Rachel, I'm glad you're having fun vaping.
Speedy service
Ultimate juice have an excellent range of products in the vape and juice line. They offer good deals and the order, despatch and delivery are first rate.
8 juni 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thank you for honest review Stephen, I'm glad you've been havng a positive experience ordering from us.
Don’t hesitate
Easy to order, great range of products, quick delivery times, competitive price, what more could you want. Will definitely be using again.
6 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thank you for taking the time to provide such wonderful feedback John. We are thrilled to hear that you found our ordering process easy, our product range extensive, and our delivery times prompt. We strive to offer competitive pricing and it brings us joy to know that it met your expectations.
Your satisfaction is our priority, and we look forward to serving you again in the future.
Should you require any further assistance, please do not hesitate to reach out.
Brilliant eliquid and even better…
Brilliant eliquid and even better company will be buying from now on 💯
2 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
We are truly delighted to receive such high praise for our e-liquid and our company as a whole Ryan.
Your satisfaction is our top priority, and we are thrilled to have met your expectations.
Brilliant flavour quick delivery li e…
Brilliant flavour quick delivery li e ultimate juices range couldt fault them
6 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thanks for your honest review Robert :)
Free and quick delivery and good price
1 juni 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Thank you Robin
So, prices and delivery, tick!
I can't fault the speed of the delivery or the prices of the goods. However, when I placed the order it stated that I would get a 5ml bubble glass with it. What I actually got was a 2ml one that didn't fit the tank (Horizon Tech Sakers Master). They'd also included a free coil BUT it was for a Falcon tank. I rang them and spoke to girl on reception and explained the problem and she said that someone would get back to me by the end of the day (Monday 3rd July). Still haven't heard anything from them. So, prices and delivery, tick! Quality control and customer service, not so much.
7 juli 2023
Review zonder uitnodiging
Antwoord van Ultimate Juice
Angela, We sincerely apologize for the inconvenience caused by the mismatched items in your recent order.
Your feedback is invaluable to us, as it helps us identify areas for improvement. We have taken immediate action to address this issue internally and ensure it does not recur in the future. Rest assured, we are committed to providing a seamless and satisfactory experience for our customers.
Regarding your contact with our receptionist, we apologize for the lack of follow-up and delay in resolving the matter.
I've asked our retail team to contact you today to sort out this issue right away.
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