Umarex USA, Inc Reviews 

I ordered the unarmed smith and wesson and it never came through

Purchased a UX Komplete NCR had it about 7 days .some times it would not fire ,Sent it back, and they sent me a NEW One within the Same week > Great Service Thank U Mr Eck

Have not used it as yet, as I want to find a spot where dumping the ammo will not create a problem

Ordering was simple and the product came on time... good people👍👍

El paquete me llego vacio, nadie responde

The .50 cal Umarex Hammer is pretty heavy but overall I'm happy with it. I can't wait to buy more.

Great Service

My bb revolver arrived fast, and in excellent condition. It is really a nice replica of the original colt peace-maker. It functions flawlessly and is a joy to shoot. Thank you.

Have a number of air rifles from you Umarex very happy with their products

Amazing speed from order to have item in hand, Thanks a lot.

I appreciate the prompt and free shipping!

Order 1 magazine for my gen 2 and notice 2holes where you load your pellets was no good. Soon as i put the pellets in it goes right through the holes so im shooting 13 rounds instead of 15.

They shipped my purchase out right away, very easy to order their products, Umarex are one of the best and solid non-lethal, air driven fire power people depend on and I am very satisfied with the products they sell, will definitely use them on my next purchase for one of their nitro tank weapons

Easy process to order and received my product in just a few days as promised.

I think the Airsaber rifle I purchase works great. I had an issue with the scope but their customer service was very helpful and resolved the issue quickly.

this i guess was a half blowback your site did not specify that in the product description . i wanted a full blowback and would have payed the difference. very misleading and was going to buy a few more until i basically got suckered by your company no adding it was a half bb havent even used it waste in my opinion. if you wanna keep a customer make this right a full blowback i will gladly send this unused airgun back

I have a hammer Carbine that’s only six months old. The reason why it’s only six months old because of my original hammer had been back three times. They repaired it and it started leaking again. They did not have any original ones in stock and sent me the carbine. After six months it leaked down. I contacted them and they told me I had to pay for the shipping back which was $119. This is the fourth gun that has had problems in the last year and a half. A friend of mine that I persuaded to buy a hammer has had three different experiences with his gun leaking down in the last year. The representative from umarex told me this was not a typical problem. It is an ongoing problem and now they will not cover the shipping. The representative told me he did not care so I told him I will never purchase another product from them. I will go to Air Force. I’m very dissatisfied with their customer service. They need to make it right.

The selection of air guns you manufacture is amazing. Both pistols and rifles make the experience great. I am particularly drawn to the ones made in Germany, but have purchased a few more, recently, that were not. They look great and work very well almost all the time. I buy from Pyramyd Air, and their customer service is incredible. Keep up the good work.
Joe Cohen

I emailed first for assistance and received a response very quickly. I used the link provided that took me directly to the part I needed. I took the part # and searched online for cheaper price including shipping; they were by far the cheapest. Order shipped out and was delivered ASAP.

I have only shot this air pistol a few times but it seems very high quality and accurate