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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I would have honestly wanted to leave a good review but after contacting UMMA several times through different means I am still waiting for a response on a critical document for clearance purposes, bu... Toon meer

Beoordeeld met 5 van de 5 sterren

Our company has successfully placed a couple orders with Umma and are quite happy. Not only does the order come carefully packed we were updated promptly during each stage. Once our items were shipped... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with my first U-Quick purchase. Processing has been the fastest amongst other suppliers and shipment is seamless. Satisfied with its secure packing, far expiry date and authenticity of prod... Toon meer

Beoordeeld met 5 van de 5 sterren

Mi primera experiencia con umma wholesale fue excelente . Llegó todo perfecto , con sus cajas imecabes , los vencimientos bien largos , y además al cerrar la compra me hicieron elegir varios regalos .... Toon meer

4,5

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192 reviews

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4,5

Alle reviews

(192)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

my go to for my business

as a business owner, i love to work with professional people and Umma is one of them i have been with them for almost a year and will continue of course.

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best K beauty store

Ordering on the Umma website is so swift and easy. And their customer service is definitely one of the best I have encountered. I am definely buying from Umma again !

8 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service
Very responsive
Love the app
Got the products in great conditions without any damage
Ordered my 5th batch
Will surely order more

28 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good experience overall

I’ve orderee multiple times and always had a good experience. Orders are well packed and customer service is quick to respond.

21 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company

This is my second order with UMMA and EVERYTHING was wonderful. Products are super well packaged and ship out super fast. I would highly recommend

19 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…


I had a very disappointing experience with Umma as a wholesaler. Communication through WhatsApp and email was poor, with irrelevant or vague responses to my inquiries. Despite multiple emails, they failed to provide a clear answer or documentation, such as a certificate of authenticity for their products—a major red flag for me as a potential buyer.

Another concern was their rigid policy on minimum order quantities. Although I explained that I wanted to place a smaller test order to evaluate the quality of their products before committing to a $500 minimum, they were unwilling to accommodate this reasonable request.

The lack of transparency in pricing until after setting up a business account further complicated the process, making it difficult to make informed decisions. Overall, these issues left me questioning their professionalism and the credibility of their products.

I would not recommend this supplier to other businesses seeking clear communication, flexibility, and trustworthiness.

14 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got my shipment

I got my shipment, everything was perfect inside the box. They where always available to answer questions, very fast despite the time difference.

I only got confused with the u-quick, I thought they send that first and later de other things. But they send all together.

Very happy with my order!

3 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unexpected Fees, Poor Communication, and Chaotic Shipping Process – Proceed with Caution!

My experience with Umma has been absolutely disappointing, mainly due to UMMA creating unexpected costs and poor communication around shipments. Recently, I placed a few test orders totalling approximately $2000. After I had spent $250 arranging Fedex shipping for one parcel, UMMA decided on the day of Fedex collection to split one shipment into multiple separate parcels. This ended up adding $1485 to my shipping costs.

Basic information like the parcel dimensions were not readily available, leading to a lot of back-and-forth just to secure accurate info for my shipping provider.

It took 5 business days to confirm a local KRW (South Korean won) transfer, which they promised beforehand would take a maximum of 2 business days.

I’m a frequent international shipper, and this level of mismanagement, and poor organization and communication by UMMA.IO is something I haven't encountered with other suppliers. Thank God I placed a test order, I will not be doing business with UMMA again.

6 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just received my shipment from umma

Just received my shipment from umma. I found umma on Google and on Instagram. At first I was skeptical but decided to give then a try and I am glad I did. I signed up and was approved very quickly. I was assigned an umma agent name Hyelin Yang and was with me every step of the way. She answered all my question. Passed on my concerns and give a a swift replies and solutions to them. I was worried my shipment would be shipped out on time but guess was it was shipped out even before the schedule date. Delivery was also fast and got to me in a week. I would recommend ma to all business starters that want to start a business and need a reliable supplier. Umma would not disappoint. I am selma from Ghana

17 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality Products

Our company has successfully placed a couple orders with Umma and are quite happy. Not only does the order come carefully packed we were updated promptly during each stage. Once our items were shipped we received them in less than a week. They also provide a quality certificate on the products they sells. We’re a smaller business just getting started so having the ability to start with smaller quantity orders has been fantastic. We will continue to use them And highly recommend them to other business owners

11 oktober 2024
Review zonder uitnodiging

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