The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Toon meer
Bedrijf heeft geantwoord
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Booked to view two properties today and no one turned up to either. Very disappointing service after juggling family commitments to make the appointment times. Complete joke. Oh, and you can’t contact... Toon meer
Bedrijf heeft geantwoord
It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressf... Toon meer
Bedrijf heeft geantwoord
Under the hammer are an exceptional company. They conduct good business but it is the staff that I am so impressed with. Especially Jack. He has been solid from start to finish. It’s rare to find peop... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Under The Hammer
Geschreven door het bedrijf
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Contactgegevens
63 Temple Row, B2 5LS, Birmingham, Verenigd Koninkrijk
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4,2
Goed
350 reviews
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I have sold a property with under the…
I have sold a property with under the hammer they provide great service Dan and jodeane is well experienced and very helpful 5* service. Thanks
30 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Amardeep,
Thank you for sharing your experience. We’re delighted to hear your sale went smoothly and that Dan and Jodeane’s expertise and support made a real difference. Your five-star review means a great deal to us.
If we can help again in the future, please let us know!
I’ve worked with Under the Hammer on…
I’ve worked with Under the Hammer on several occasions, and each experience has been outstanding. The team consistently goes above and beyond to deliver excellent results. I would especially like to mention Dan, who recently secured a pre-auction sale for me. His professionalism, dedication, and expertise made the process smooth and stress-free. I highly recommend Under the Hammer for anyone looking for a reliable and results-driven service!
24 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Thank you for trusting Under The Hammer on several occasions and taking the time to leave us a review. Knowing that each experience met your expectations and that Dan’s work on your recent prior auction sale made everything smooth and stress-free means a great deal to us. I will share your feedback with Dan and the rest of the team; they will be delighted that their commitment to going above and beyond stands out.
Neil was very helpful when I explained…
Neil was very helpful when I explained my circumstances,I would certainly call Neol again when the need arises.
My initial contact with the Company was very good , my original call was answered in a very friendly and helpful manner.
23 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ken,
Thank you for sharing your experience. It’s great to hear Noel was able to help when you explained your circumstances, and that your first call to the team was met with such a friendly, helpful welcome. Knowing you would choose to work with Noel again is the best compliment we could receive. If you need anything in the meantime, please don’t hesitate to get in touch.
Joideen is so helpful and we love her…
Joideen is so helpful and we love her the way she handled our quarry and delt with us. Thanks
29 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Muhammad,
Thank you for letting us know how much you appreciated Jodeane’s help and the way she handled your query. We’re thrilled her approach made the experience a positive one for you, and I’ll make sure she hears your feedback.
If there’s anything else we can assist with down the line, just give us a call.
Jodeane was very helpful all through…
Jodeane was very helpful all through the process.
28 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Chinedu,
Thank you for taking the time to leave a review. We’re delighted to hear that Jodeane’s support was helpful throughout the process, and I’ll make sure she sees your kind words.
If there’s anything we can do for you in future, please let us know.
Jodeane has been absolutely amazing…
Jodeane has been absolutely amazing throughout my entire home-buying experience. This was my very first time buying a home, which is such a huge and sometimes scary step, but she made the whole process feel so much easier and far less overwhelming. She kept me updated regularly and always made sure I felt informed and included every step of the way. What I appreciated most was how honest she was and how much she genuinely cared about me and my experience. She never made me feel pressured or rushed, and that made all the difference. She really had my best interests at heart and always made time to answer my questions and calm my nerves. She even took the time to speak with my mother as well, which meant so much to both of us. If I ever had to do this all over again, I would always ask for Jodeane. I feel so lucky that she was assigned to work with me. I could honestly write an entire essay about how incredible she has been and how thankful I am for her support and care throughout this journey. I couldn’t have asked for a better person to guide me through buying my first home.
Thank you so much, Jodeane, for everything you’ve done for me. You truly made this such a wonderful experience.
25 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Asha,
Thank you for such a heartfelt review! Buying your first home is a huge step, and we’re thrilled that Jodeane’s regular updates and guidance made the journey feel easy for you and your mum. Her caring, no-pressure approach is exactly what we aim for at Under The Hammer, so your words mean the world to us. I know Jodeane will be delighted when she reads this.
Enjoy settling into your new place, and remember we’re only a call or email away if you ever need anything else!
Extremely helpful to me for my first…
Extremely helpful to me for my first time
Thank you so much.
24 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Faraz,
Thank you for choosing Under The Hammer for your first auction experience. We’re delighted our team could make the process clear and helpful for you.
If you have any questions as you move forward, or if we can help again in the future, please let us know!
The team has been incredibly responsive…
The team has been incredibly responsive and efficient throughout the entire process. I truly appreciate their quick replies and professional support — it has made everything smooth and stress-free!
23 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Charlotte,
Thank you so much for your lovely feedback!
We’re really glad to hear that you found the process smooth and stress-free — that’s exactly what we aim for.
The team will be delighted to know their responsiveness and support made such a positive difference for you.
If there’s anything you need down the line, don’t hesitate to get in touch — we’re always happy to help.
All the best.
Very professional company
Very professional company, dealt with extremely quick.
Thank you to Noel and Jodeane for keeping me informed every step of the way and making it easy.
23 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Denise,
Thank you so much for the kind words — we really appreciate it! It’s great to hear that everything was handled quickly and professionally.
Noel and Jodeane will be so pleased to know their efforts helped make the process smooth and easy for you — I’ll be sure to pass on your thanks!
If there’s anything else we can help with in the future, just give us a shout.
Truly 5-star customer experience *****
I’d like to express my sincere thanks to Under The Hammer and Jodeane Smith for her outstanding support during a recent property transaction. As a first-time auction buyer, I had many questions and uncertainties, however Jodeane made the entire process clear and manageable. She was informative, courteous, and incredibly patient, taking the time to explain each step thoroughly and professionally.
Her dedication and responsiveness gave me complete confidence throughout, and her approachable manner made a potentially stressful experience feel smooth and straightforward.
Thank you, for providing a truly 5-star customer experience — your help has been greatly appreciated!
22 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Thank you so much Nilesh for your lovely message!
We’re absolutely thrilled to hear that your first auction experience went so smoothly, and even more so that Jodeane was able to make it feel clear, manageable, and stress-free.
She’s a real star, and I’ll be sure to pass your kind words on to her — this will make her day!
We’re so glad we could support you through the process, and really appreciate you taking the time to share such positive feedback.
If you ever need anything else or have more questions in future, we’re always here to help.
Wishing you all the best with your new property!
Efficient service
The services I received from Pavan and her team was exceptional. Always available when needed and responded to emails or calls promptly. Thank you for making this process a success.
Special thanks to Pavan and Dan for their services rendered. I highly recommend this company.
21 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Esther,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience with Pavan, Dan, and the rest of the team was such a positive one. Delivering prompt, reliable, and supportive service is something we take great pride in, and it's fantastic to know this made the process a success for you.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your kind words. If there’s ever anything we can assist with in the future, please don’t hesitate to get in touch.
The worst experience ever
The worst experience ever, I paid a deposit of £13k to then have the sale contract breached due to no one around on the day of completion on behalf of under the hammer. I was so happy when I won to then be disappointed with false hopes. The rule is that if you don’t complete then the deposits lost however if a company causes a failure which causes a breach in. The contract then technically I didn’t breach the contract and would of completed with accurate information to have a completion statement changed twice is unacceptable.
10 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Gary,
Thank you for your feedback. We understand how frustrating it must have been to deal with last-minute changes and difficulty reaching us on the day of completion.
We understand you've raised concerns around the completion statement being revised multiple times and the impact that had on your ability to complete. While we’re reviewing our internal timeline to understand how the matter progressed from our side, it’s important to clarify that Under The Hammer is not involved in the completion process. Completion is handled directly between the buyer’s and seller’s solicitors. Our role is limited to requesting updates where requested to do so, but we do not manage or influence the issuing of completion statements.
We believe a response was emailed to you on 11/07/2024, including information relating to the £3,000 query you raised. If for any reason that message hasn’t reached you, please let us know, and we’ll be happy to send it again.
If you could kindly provide your details, we can certainly check the call logs to see what may have happened when you attempted reaching out to us.
In the meantime, if you wish to discuss the matter further, you can contact our team on 0345 512 0115 or email info@underthehammer.com. Please include the lot number so we can access your file without delay.
Thank you again for your patience.
It has been a week since
The matter is now resolved and received my legal pack. No further action needed .
5 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Kabir,
Thank you for your message. I understand it is frustrating to wait for the documents, we do however appreciate your patience while this is being resolved.
Under The Hammer has provided every section of the legal pack we hold on file. The final documents you've requested are prepared and retained by your solicitor, who must release them directly. We have contacted their office again recently and will let you know as soon as they confirm dispatch.
If you would like to discuss this in the meantime, please call 0345 512 0115 or reply to this email and we will be happy to assist.
My interactions were with Joe fine and…
My interactions were with Jodeane and she was absolutely amazing from the onset she did all she could to help me and make the whole process easy, was very thorough and went above and beyond I've never had any experience with under the hammer previously so by her service I was very impressed and will recommend the auction to my family and friends.
24 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re thrilled to hear that Jodeane made such a positive impression and helped make the process smooth and stress-free for you. Her dedication to going above and beyond is exactly the level of service we strive to deliver to every client, and it's fantastic to know she represented Under The Hammer so well.
We’re especially grateful that you’ll be recommending our auction services to your family and friends — that’s the highest compliment we could receive.
I have recently brought a property…
I have recently brought a property through under the hammer. Great customer support, Jodeane guided me through the process and negotiated with the selling on my behalf. Highly recommend
23 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Thank you so much Daniel, for taking the time to share your experience after purchasing a property through Under The Hammer.
We’re absolutely delighted to hear that you found our customer support to be excellent and that Jodeane was able to guide you through the process seamlessly.
We take great pride in ensuring our clients feel supported every step of the way, and it’s wonderful to know that Jodeane’s dedication and negotiation on your behalf made a positive impact.
Poor communication
Very poor communication left numerous messages and emails with no response/call back. System failed to secure funds in order to bid, so after taking time to view properties I was interested in and being accepted through authentication process was still unable to bid due to fund/account process failings...
18 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Mark,
Thank you for letting us know about your experience. The card pre-authorisation step is handled by each bank’s security system, and in this case, it appears your bank declined the hold. As we discussed, in this instance, you would need to ask your bank to approve the transaction or to register an alternative card.
Nevertheless, we are pleased to see you successfully completed your pre-authorisation this morning. A member of our customer service team will contact you later today to see if there is anything else we can help you with. In the meantime, if you prefer to reach out first, please call 0345 512 0115 or email info@underthehammer.com
We wish you all the best in our auction today!
– The Under The Hammer Team
Super patient and efficient
Dan Flemings and everyone we dealt with were So helpful, patient and efficient. They were an absolute pleasure to work with. Thank you so much.
17 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Gaby,
We’re thrilled to hear that Dan and the team’s helpful, patient and efficient approach made your experience such a pleasure.
Thank you so much for your feedback, it means a great deal to all of us. And thank you for choosing Under The Hammer, we hope to work with you again in the future.
- The Under The Hammer Team
I was referred to Tom who talked me…
I was referred to Tom who talked me through my options without any pressure at all, I was expertly guided and felt confident after further conversations.
I chose to use 'Under the hammer' and everything ran incredibly well from start to finish. My process from house listing to sale was completed within 2 or 3 weeks when a buyer was found. Jodene was also a pleasure to deal with, calls were answered and issues dealt with promptly and professionally.
This company worked extremely well for me.
Many thanks to the team, not forgetting Trinity Property and Davisons solicitors.
6 juni 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ian,
Thank you for taking the time to share your experience. We’re delighted that Tom’s clear, no-pressure guidance and Jodene’s prompt, professional support worked hand in hand to see your sale complete in just a couple of weeks and leave you feeling fully confident throughout.
It means a lot that you’d recommend Under The Hammer after such a smooth journey. Many thanks for choosing us.
The process of auction is very clear…
The process of auction is very clear and organised.
The assigned person to my case communicated with me very clearly and promptly.
However, the additional costs are not clearly defined, and there is no information about the cost associated with the seller (which is added to the auction fees).
Bear this in mind when you are bidding.
28 mei 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Radmehr,
Thank you for sharing your experience and for noting how organised the auction felt and how clearly our team kept you updated. We’ll be sure to find the team member who worked with you and recognise them for a job well done!
All costs, including the auction fees, administration charges and any agreed legal costs, are detailed in the required documentation before marketing begins. We appreciate that auction fees can feel unfamiliar if you are new to the process, so we are expanding our guidance materials and plain-English explainers to help. We are also launching an online guide hub soon, giving anyone in the UK a single place to learn more about auctions—a resource we will keep investing in and improving.
If you would like to discuss further, a member of our customer service team will be in touch to address your feedback and ensure we continue to support you as we improve our service. Please let us know if this is something you would be interested in. We look forward to speaking with you soon.
Thank you for helping us improve our service.
The Under The Hammer Team
Do not trust
Do not trust! AVOID at all costs! I won a garage up in Sheffield for £1250 advertised as a FREEHOLD. Turns out not only do I have to pay £3000 for buyer fees including vat , I am obligated to pay a deposit on top of the £5000 initial deposit and the £10000, the legal pack i downloaded was at 10pm and the auction starts at 9am next day. The legal pack showed a freehold and a leasehold which was confusing so I called the auction up in the morning to ask regarding the consfusion and mixed information in the legal pack and the advisor said its a freehold and the lease was bought out. So I bit thinking I'll be paying 1.8% of the sale price and that's it just my solicitors and bobs your uncle your sorted. NOOOO I am having to pay silly amounts for seller fees, sellers solicitor fees and other bits which I shouldn't because this is a breach of terms as its false advertising if I had known its a leasehold I wouldn't of even bid and if I had known its 3k auction fees it wouldn't be worth it as a freehold garage is worth 5-10k in that area . Under the hammer refuse to refund or clear both fees as it was listed as a freehold and had two sets of papers which is purposely put to confuse you. (In total it's setting me back over 15k)
15 mei 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ali,
Thank you for sharing your concerns. We sympathise with your situation and understand that navigating auction documentation and any associated fees can be daunting for first-time bidders, which is why every property we list comes with a comprehensive legal pack, and we strongly recommend that prospective buyers review, understand, and have it verified with their own solicitor before bidding.
To clarify, purchasing at auction is not a “Bob’s-your-uncle” transaction; it is an unconditional sale governed by a binding contract the moment the hammer falls. We therefore remind bidders to study the pack in good time with independent legal advice, knowing that once those terms are accepted, all stated fees become part of the binding agreement. By your own account, you still had confusion on auction day, yet chose to proceed with your bid.
The legal pack listed both the freehold and the leasehold titles because the seller was transferring both interests together, which is common in such situations and does not change the fact that you will own the property outright on completion, as our team explained when you called.
If you, or any prospective buyer, would like guidance before an auction, our team is available on 0345 512 0115 to walk through the documents and highlight every cost, and we always recommend seeking independent legal counsel to ensure everything is clear and understood before bidding at auction.
— The Under The Hammer Team
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