The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Toon meer
Bedrijf heeft geantwoord
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Booked to view two properties today and no one turned up to either. Very disappointing service after juggling family commitments to make the appointment times. Complete joke. Oh, and you can’t contact... Toon meer
Bedrijf heeft geantwoord
It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressf... Toon meer
Bedrijf heeft geantwoord
Under the hammer are an exceptional company. They conduct good business but it is the staff that I am so impressed with. Especially Jack. He has been solid from start to finish. It’s rare to find peop... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Under The Hammer
Geschreven door het bedrijf
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Contactgegevens
63 Temple Row, B2 5LS, Birmingham, Verenigd Koninkrijk
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4,2
Goed
350 reviews
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Antwoord van Under The Hammer
Hi Simon,
Thank you for leaving us such positive feedback. It’s great to know that our team made the process smooth and that their approach left you with such a good impression. We truly value you taking the time to share your experience and look forward to helping again whenever you need us.
Sold!
Very good communication and l did feel they were working to get best price for me
11 september 2025
Antwoord van Under The Hammer
Hi Suzanne,
Thank you for your review. We’re so pleased to hear you felt well informed throughout the process and confident that the team were focused on achieving the best result for you. Your feedback means a lot, and we’ll be sure to share it with everyone here. We hope to support you again in the future.
The phone call I had from Miss Emily she was very helpful directly me to submit the paperwork and payments really appreciate it
It was very easy
10 september 2025
Antwoord van Under The Hammer
Hi,
Thank you for taking the time to share your experience with us. We’re so pleased to hear that Emily’s guidance made submitting your paperwork and payments straightforward. It’s great to know the process felt easy for you, and we’ll be sure to let her know how much you appreciated her help!
Every one was really helpful
Every one was really helpful, had a couple of questions about the procedure and explained everything, nothing was to much trouble.Thank you.
10 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Mark,
Thank you for your review. We’re pleased to hear the team could answer your questions clearly and guide you through the procedure in a way that felt straightforward and supportive. Knowing you had a positive experience means a lot to us.
We appreciate you sharing your feedback and look forward to helping again in the future.
Absolutely amazing customer care and…
Absolutely amazing customer care and client service.unbelievable.Top class and superb experience 👌👌🙏
10 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Salim,
Thank you for such an incredible review. It’s wonderful to hear that our customer care and service left such a strong impression and gave you a top-class experience. Feedback like this means a great deal to the whole team.
We really appreciate you taking the time to share your thoughts and look forward to helping you again in the future.
First time selling a propery with under…
First time selling a propery with under the hammer the service form the team and Pavan was outstanding and allow me te sell a house that previously hadn't drawn much interest on the market.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Musa,
Thank you for sharing your first selling experience with Under The Hammer. We’re really pleased to hear that Pavan and the team’s support helped you achieve a successful sale after the property had struggled to attract interest on the open market.
Your feedback means a lot, and we’ll be sure to pass it on to Pavan!
Very helpful team led by Pavan
Very helpful team led by Pavan. We were kept fully informed all the way through the process and nothing was too much trouble for them
10 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ian,
We’re really grateful for your feedback. It’s wonderful to hear that Pavan and the team kept you fully updated throughout and made sure nothing was ever too much trouble. Providing that extra care and attention is something we pride ourselves on, so your words mean a lot.
Thank you again for taking the time to share your experience — we’ll be sure to pass this on to Pavan and the team.
Incredibly Helpful!!…
I found Under the Hammer incredibly helpful from start to finish. They didn’t just sell the property, they guided me through the whole process. I especially appreciated Emily’s support throughout and the follow-up calls from Dominic after the sale. I’ll definitely use their services again. Keep up the great work!
30 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ally Done Design,
Thank you so much for your lovely review. We’re delighted to hear that Emily’s support and Dominic’s follow-up calls made the whole process feel guided and stress-free for you. That’s exactly the experience we strive to provide - not just helping with the sale, but being there for our clients every step of the way.
We’ll make sure to share your kind words with both of them, and it’s wonderful to know you’d choose us again in the future.
We really appreciate your feedback and look forward to assisting you whenever you need us next!
I had problems selling my house so I…
I had problems selling my house so I called under the hammer and spoke to Reece . He explained everything for a smooth transition on everything. This is why I gone with them
9 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Brian,
Thank you so much for sharing your experience. We’re delighted to hear that Reece was able to give you the clarity and reassurance you needed at such an important stage. Everyone’s situation is unique, and we always aim to make the process feel smooth and straightforward – so it’s wonderful to know you felt supported in making your decision.
We’ll be sure to pass on your kind words to Reece, and we truly appreciate you taking the time to leave your review.
When the time comes, we’ll be here to help every step of the way!
Helpful and informative contact with Tom Gilday
It was a pleasure speaking to Tom Gilday. I was considering selling my mums flat through their auction house. Tom took time to explain the process, listening to my concerns and was very understanding. Nothing was too much for Tom so we arranged a second call, went over the pros and cons of my situation. In the end I decided to hold fire until next year while I get my things in order.
5 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Steven,
Thank you for your review. Everyone’s situation is different, and we always aim to give clear, tailored guidance so each client can make the decision that’s right for them. It’s great to hear that Tom’s support left you feeling confident about your next steps.
We’ll be sure to share your feedback with him, and when the time is right, we’ll be here to help!
Reece Steadman and his colleagues at…
Reece Steadman and his colleagues at 'Under The Hammer' Auction has been very helpful and professional, making the process of putting my land on the market and obtaining legal pack so easy.
3 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Ali,
Thank you for your review. We are so pleased to hear that Reece and the team made the process of putting your land on the market and arranging the legal pack straightforward and professional. It’s great to know everything felt easy for you, and we’ll be sure to share your feedback with them.
We appreciate you taking the time to share your experience and look forward to helping again in the future.
Polite, professional and well informed…
Tom Gilday explained everything so thoroughly, he answered all the questions I had. My understanding of auctions was very limited and Tom explained everything patiently and that I did not have to be a cash buyer.
Tom always called when he said he would, he was pleasant and polite. Tom did not put any pressure on me to use the service.
I will definitely contact Tom in the future for advice and support.
3 september 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Michelle,
Thank you for sharing your experience. It’s great to hear that Tom’s patient and thorough approach helped build your confidence and gave you a clearer understanding of the auction process. Knowing he answered your questions, kept his promises, and never made you feel pressured is exactly the kind of service we want every client to receive.
Really helpful and professional staff
Really helpful and professional staff. I spoke to about 4 different members and they were all lovely, kind and proactive.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi there,
Thank you for your review. It is wonderful to hear that every team member you spoke with was helpful, kind and proactive. Knowing you had such a positive experience across the board means a lot to us, and I will be sure to share your feedback with the whole team.
We appreciate you taking the time to let us know, and we hope to assist you again in the future.
Timely and accurate service
Your service was timely and instructions were clear and I am happy
27 augustus 2025
Antwoord van Under The Hammer
Hi Gerald,
Thank you for your review. We are really pleased to hear that you found our service timely and our instructions clear. It is great to know you are happy with the experience, and we appreciate you taking the time to share your feedback.
We look forward to working with you again.
A big thankyou to Jodeane and team for…
A big thankyou to Jodeane and team for a quick and efficient service.
Appreciate your efforts and professionalism.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Mike,
Thank you for your review. We’re so pleased to hear that Jodeane and the team were able to provide you with a quick and efficient service. Your recognition of their efforts and professionalism means a lot, and we’ll be sure to share your feedback with them.
We appreciate you taking the time to leave such positive comments and look forward to helping you again in the future!
Rubbish care and responsability for a enormous fee.
Very disappointing experience with Under The Hammer. On the day of completion, I was handed just a single key for the front door and none of the other keys for the garden or the kitchen. When I raised this to Client Care Executive , I was simply told to contact my solicitor. This is unacceptable, as Under The Hammer, acting on behalf of the vendor, are legally obligated to provide full access to the property upon completion.
To make matters worse, during the viewing all doors were open and accessible, so it is clear that the keys existed at that point. Yet, on completion, I was left without proper access to parts of the property I had just paid for. This shows a lack of care and responsibility, leaving buyers to chase problems that should have been resolved by the agent.
I would not recommend Under The Hammer based on my experience and especially when you pay a fee of 10k.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
We are sorry to hear of your disappointment and appreciate you sharing your feedback. While we strive to ensure every buyer has a positive experience, as auctioneers we act on behalf of the seller.
For clarity, Under The Hammer does not hold or manage keys during the marketing process — viewings are carried out by a third-party company using a temporary key safe. At completion, the seller’s solicitor confirms that any keys (if provided) are to be collected via the auctioneer, and we ensure these are made available for buyers. Unfortunately, we can only release the keys supplied to us, we are not in control of how many sets are handed over.
Regarding fees, Under The Hammer charges a buyer’s auction fee of £2,500 + VAT and a £250 signing fee, which are agreed prior to bidding. Any additional fees from the seller are clearly listed in the contract contained within the legal pack, made available before the auction.
We do appreciate how frustrating it must have been to encounter difficulties following completion. Please be assured that your feedback has been noted and will be shared with the relevant teams and partners to help improve our service where possible.
Thank you once again for raising your concerns.
Many buyers complete their purchases successfully and without issue, and we remain committed to delivering a professional and transparent service to all our clients.
Great and professional buying…
Great and professional buying experience. I always feel like a priority. Can’t fault it. Thanks a lot!
26 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Anthony,
Thank you for taking the time to share your experience. We are so pleased to hear that Dan’s professional and attentive approach has made you feel like a priority throughout your buying journey. That is exactly the kind of service we strive to deliver for everyone.
It means a lot to know you felt so well looked after, and we will be sure to pass your feedback on to Dan. We hope your next experience with us is just as positive!
Dan Is A Legend
Dan from under the hammer is the best person in any UK auction team to work with would give 11 stars if I could.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Amritpal,
Thank you for such a fantastic review. 11 stars is definitely a record! We are so glad to hear that Dan made your experience such a great one.
We will be sure to share your feedback with him, and we hope to work with you again in the future. Let us know if you need anything!
It was straightforward and responsive …
It was straightforward and I have used the platform 3 times for buying and selling and generally being great. Your best quality is being responsive when someone calls you. Please keep it up and you are doing great. I intend to use the platform more in the future - thank you!
30 juli 2025
Antwoord van Under The Hammer
Hi Ali,
Thank you for choosing Under The Hammer again and for taking a moment to share your experience. We are pleased to hear the platform continues to feel straightforward and that our quick phone responses stand out for you. Knowing you plan to work with us in the future is the best encouragement we could receive.
If there is anything you need before your next auction, please don't hesitate to give us a call.
A Great Service Experience!
I have had quite a few conversations with Dan and I must say how refreshing it was speaking to someone who was honest, transparent and open in respect of the circumstances regarding a prospective sale.
His professionalism along with his overall candid approach gives me the upmost confidence to continue using this auction house.
Additionally had a very brief conversation with Stacey who again had a very similar approach, both have demonstrated that this auction house genuinely puts the customer at the heart of any decisions made & want to provide that individual gold standard service!
21 juli 2025
Review zonder uitnodiging
Antwoord van Under The Hammer
Hi Shaun,
Thank you for sharing your experience. We’re glad to hear that Dan’s straightforward advice and Stacey’s transparent approach gave you the clarity you were looking for.
Your feedback shows us we’re delivering the open, customer-first service you expect, and we look forward to working with you again. If you need any guidance on your next sale, just give us a call.
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