Timely delivery Package intact Informed of delivery updates from start to finish A good piece of kit to keep items safe in.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer
Bedrijf heeft geantwoord
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer
Bedrijf heeft geantwoord
Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Geschreven door het bedrijf
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contactgegevens
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Verenigd Koninkrijk
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,3
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Made it all really easy for mum of a…
Made it all really easy for mum of a young man who does not enjoy shopping
18 oktober 2024
Antwoord van UniKitOut
Hi Alison,
Thanks for much the great feedback!
So glad to know we were helpful :-)
Hope your son is enjoying uni.
Take care,
Emma
UnikitOut delivery quality
1. Pillow was slightly dirty
2. Washing up liquid leaked
3. Poor toilet roll quality
18 oktober 2024
Antwoord van UniKitOut
Hi Brooklyn,
Thanks for taking the time to leave your review.
I am really sorry to read about the issues you experienced with your order.
Please get in touch at sales@unikitout.com so we can discuss this further. We advertise a 100% money back guarantee for issues such as this! :-)
Take care,
Emma
Poor quality
Duvet and bedsheet have threads coming off. Every single piece of item i received has been of the most inferior quality.
Update: The UniKitOut team reached out to me and very kindly offered a part refund for the inconvenience caused, very much appreciated!
18 oktober 2024
Antwoord van UniKitOut
Hi Aakshat,
I'm truly sorry to read your review and to hear about your experience.
I reached out to you via email on November 7th and again yesterday regarding the issue with your duvet and bedlinen, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our bedding and towelling is sold to some of the most prestigious hotels around the UK and our kitchen items are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
The towels
The towels, whether the bath towels or dish washing towels were very fluffy. It took a lot of washing to get rid of the fluffiness
18 oktober 2024
Antwoord van UniKitOut
Hi Jason,
Thanks for the 3* review!
Sorry to hear you were unhappy with the fluffiness of the towels you received. I hope everything else in your kit was ok :-)
Please get in touch at sales@unikitout.com if you wish to discuss anything.
Take care,
Emma
Half the kitchen stuff fell apart!!
Half the kitchen stuff fell apart. Not worth it. The marble coated knives are good though.
Edit**
The seller claims they attempted to contact me despite me not receiving any email!
18 oktober 2024
Antwoord van UniKitOut
Edit 20.11.2025
Hi Bobby, I've just sent another email on the trail of my previous email from last year. Hopefully you'll receive it this time. I would never want anyone to think we wouldn't try and contact a disappointed customer.
Take care,
Emma
Hi Bobby,
I'm truly sorry to read your review and to hear about your experience.
I reached out to you via email on October 22nd regarding the issue with your kitchen kit, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future. If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
Great to have the deliveries made prior…
Great to have the deliveries made prior to arrival. I do feel the quality of the items is rather sub-par. The knifes I purchased are already rather dull.
16 oktober 2024
Antwoord van UniKitOut
Hi Brian,
Thanks for taking the time to leave a review.
Sorry to hear you are unhappy with some of your items. We advertise a 100% money back guarantee so please don't hesitate to get in touch should you want to discuss anything.
Hope you are settling into life in the UK :-)
Take care,
Emma
great having everything in one box
great having everything in one box - good choice, delivery and value for money. took the worry out of getting my son ready for Uni x
17 oktober 2024
Antwoord van UniKitOut
Hi Julie,
So happy to hear you're happy :-) Thanks so much for your review.
Hope your son is loving Uni!
Wishing you all the best,
Emma
Error in delivery soon resolved
Error in delivery soon resolved, & replacement order promptly received
17 oktober 2024
Antwoord van UniKitOut
Hi Sue,
Thanks so much for leaving such a great review. So glad to hear the error was dealt with efficiently by the team. Hope A has settled into uni life :-)
Take care.
Emma
The quality of the pans aren't that good
16 oktober 2024
Antwoord van UniKitOut
Hi Enya,
I'm so sad to read you are unhappy with the quality of the pans you received. We advertise a 100% money back guarantee so customers are welcome to get in touch with us should they need to.
Please email us at sales@unikitout.com and we'll be happy to investigate further.
Glad to know you're happy with the rest of the items in your order :-)
Take care,
Emma
the Pan set is horrible
the Pan set is horrible, All burnt out within 2 uses. The spatula set is flimsy and broke of from the handles
16 oktober 2024
Antwoord van UniKitOut
Hi Nakiya,
After liaising with you over the past couple of months, I wanted to kindly confirm that the issues you raised have been resolved and that compensation has been received. I trust that you are now satisfied with the service provided by UniKitOut.
Take care,
Emma
Easy move
Delivered on time, everything carefully packaged. Made the move much easier & smoother than previous experience.
20 september 2024
Antwoord van UniKitOut
Hi Suzanne,
Thanks so much for taking the time to leave this review. Its really appreciated :-)
So glad to hear about your positive experience. Hope F is settling in well.
Take care,
Emma
Antwoord van UniKitOut
Hi Melissa,
Its a shame to read your review online.
I cant see you've made contact with our customer service team so please in touch so we can look to resolve this for you.
Hope to hear from you,
Emma
Good value for cost
My Unikit was waiting for me when I arrived and contained all the advertised items. They are of decent quality, and I doubt I could have paid less if I had gone shopping myself. A stress free experience!
16 oktober 2024
Antwoord van UniKitOut
Hi Jazmine,
Thanks so much for your great review! Its really appreciated :-)
I hope you are enjoying your studies here in the UK.
All the best,
Emma
everything needed to start out at uni…
everything needed to start out at uni only thing i would say could be improved is the qality of the tea towels in the premium kit and maybe add washing up bowl drainer and cutlery tray
16 oktober 2024
Antwoord van UniKitOut
Hi Michelle,
Thanks so much for the great review!
I will be sure to pass on your comments regarding the tea towels to our procurement team. Plus the top tip about adding the washing up bowl and cutlery tray! Feedback like this is invaluable :-)
Wishing you all the best,
Emma
Excellent products with very quick…
Excellent products with very quick delivery. Just so easy to order everything in one go (kitchen only).
16 oktober 2024
Antwoord van UniKitOut
Hi Sally,
Thanks so much for leaving such a positive review, its really appreciated :-)
So glad to hear you are happy with your kitchen essentials.
Take care,
Emma
Well run organised business
Unikit were very organised and kept me upto date on the delivery. All the products that we received were a good quality. I would definitely recommend them.
21 september 2024
Antwoord van UniKitOut
Thanks so much for the great review Susan!
I'm so happy to hear you and N were pleased with the quality of the products.
Wishing you all the best,
Emma
WRONG ITEMS AND STUFF MISSING
16 mei 2024
Antwoord van UniKitOut
Hi Giulia,
Please get in touch so we can look into this for you.
Even though your kit was delivered 6 months ago we'll be happy to help.
Take care,
Emma
You gave us the security we needed at the right time and place. Perfect service and quality!
Correct and good service!
All the things were good quality.
16 oktober 2024
Antwoord van UniKitOut
Hi Boryana,
Thanks so much for the great review! I'm so happy to hear you were pleased with our service :-)
Hope L is enjoying her studies here in the UK.
All the best,
Emma
complete starter kit at great price.
17 oktober 2024
Antwoord van UniKitOut
Hi Family Penmar,
Thanks for the great review! Its so appreciated :-)
Take care,
Emma
My son was very happy with delivery and…
My son was very happy with delivery and products ..
16 september 2024
Antwoord van UniKitOut
Hi Pauline,
Thanks for leaving such a positive review :-)
So glad to hear J was happy with everything.
Take care,
Emma
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