Timely delivery Package intact Informed of delivery updates from start to finish A good piece of kit to keep items safe in.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer
Bedrijf heeft geantwoord
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer
Bedrijf heeft geantwoord
Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Geschreven door het bedrijf
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contactgegevens
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Verenigd Koninkrijk
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,3
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The quality of kitchen utensils was too…
The quality of kitchen utensils was too poor, which the floors were all torn off and I had to buy new one from another place
13 november 2024
Antwoord van UniKitOut
Hi Sepehr,
I'm sorry to read your review and to hear about your experience.
I reached out to you via email on November 11th and again on Monday regarding the issue with your kitchen utensils, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future.
Our kitchen kits and cooking utensils are supplied into the UKs most popular and recognised holiday resorts so it saddens me you find the quality below par.
If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
It was fine
It was fine, but not worth the price. The bedding was not nice. There’s no corner tabs for the duvet so moved everywhere and cover and pillowcases are rough like sandpaper texture. Had to buy new bedding. Kettle is flimsy and cheap, so water comes out the sides when pouring. Spatula broke in half after a month.
14 november 2024
Antwoord van UniKitOut
Hi Trevor,
I appreciate you leaving a review although I’m sorry to hear that some of the items you ordered didn’t meet your expectations.
We aim to provide a variety of products to meet different needs and budgets, giving each one the same level of care and attention, no matter its price or specifications. Its disappointing to hear that we didn’t meet expectations this time.
If you’d like to discuss our 100% money-back guarantee, please don’t hesitate to reach out to us at sales@unikitout.com. Our customer service team is here to help and would be glad to assist with any questions or concerns.
Wishing you all the best,
Emma
pillow too soft
pillow too soft. blanket is comfortable. Material of blanket is cotton (nice). Non-sticking pan is sticking. Everything else are averagely good.
13 november 2024
Antwoord van UniKitOut
Hi Lanfei,
Thanks for leaving a 3* review, although I am saddened to read you are not happy with your frying pan. I'd appreciate further feedback about this so please reach out to sales@unikitout.com with any further comments and images :-)
Hope to hear from you,
Emma
University Essentials
Everything we needed for our son's fit out of his university accommodation, good quality and quick delivery
13 november 2024
Antwoord van UniKitOut
Hi Andrew,
Thanks so much for leaving such a great review! Its really appreciated.
Hope your son is enjoying uni life :-)
Take care,
Emma
Antwoord van UniKitOut
Hi Melusi,
Thanks so much for leaving a review, its really appreciated :-)
I'm very glad to hear you enjoyed your UniKitOut experience,
Take care,
Emma
First class service, no fuss, high quality and the best option for students.
Excellent service, I highly recommend, no fuss, easy to order and arrived exactly on time. The quality of all the items from bedding to kitchen-ware is top class and exceeded my expectations in quality. I knew from other reviews this was a good company but they proved it 100% with my daughters order.
16 september 2024
Antwoord van UniKitOut
Hi Jonathan,
I am honestly blown away by your amazing comments. Thank you so much.
We absolutely love hearing feedback like this so I really appreciate you taking the time to leave a review.
I'm so glad S was happy with everything and hope she is enjoying her studies here in the UK.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Victoria,
Thanks so much for this great review! Its really appreciated :-)
I am so glad to hear you had a positive experience with UniKitOut.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Shilpa,
Thanks so much for your comments, they are really appreciated!
Take care,
Emma
Had everything in the kitchen starter…
Had everything in the kitchen starter pack my daughter needed
24 oktober 2024
Antwoord van UniKitOut
Hi Hayley,
Thanks so much for this great review, its really appreciated!
So glad to hear your daughter was happy with her kit.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Helen,
Thanks so much for your 5* review, its really appreciated.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Jordi,
Thanks so much for your review. Its great to hear the delivery went smoothly and C is happy with everything.
Sorry to hear one of the mugs arrived broken. I cant see any correspondence regarding this so please email sales@unikitout.com so compensation for the broken mug can be arranged.
Wishing you all the best,
Emma
Came before delivery date
Contents as advertised. Delivery came before scheduled date - might have been a problem had somebody not been here to receive it. But better than later than due date!
28 augustus 2024
Antwoord van UniKitOut
Hi Howard,
Thanks for leaving such a great review! Its appreciated :-)
Just to reassure you, we received two orders placed on August 19th and August 24th, both with a requested delivery date of August 28th. I’m pleased to confirm that both orders were dispatched on August 27th and delivered on August 28th, as requested 🎉
Wishing you all the best,
Emma
Low quality (already had stains on it)
Low quality (already had stains on it), did not deliver straight to room, meant I could only use it days after arrival.
23 oktober 2024
Antwoord van UniKitOut
Hi Fey,
I’m sorry to hear about your disappointment with your delivery and the condition of your bedding.
We coordinated with your university to ensure all student orders were delivered over a two-day period ahead of arrivals weekend. According to our records, your parcel was delivered to your hall on September 5th, ready for your arrival on September 13th.
I apologise for the stains on the bed linen you received. Please rest assured that all our products are brand new; however, on rare occasions, items may pick up minor dust during the manufacturing process. We recommend washing items before use to ensure they’re fresh and free of any residue from production or packaging.
If you’d like to discuss this further, please feel free to reach out to us at sales@unikitout.com. We’re here to help.
Hope you are enjoying your studies here in the UK.
Take care,
Emma
Great service
Great service, very reactive and professional. I used them for the second time in 2 years.
24 oktober 2024
Antwoord van UniKitOut
Hi Herve,
We love returning customers :-)
Thanks so much for leaving such a lovely review. We really appreciate it.
So happy to hear you and C were happy with this years delivery.
Take care,
Emma
I purchased the all in deluxe kit which…
I purchased the all in deluxe kit which was easier. I did look at ordering items that were actaully required, indivdually on the website but this was more problematical. Hence move to Deluxe All In Kit Option.
23 oktober 2024
Antwoord van UniKitOut
Hi Fraser,
Thanks so much for leaving a great review. Its really appreciated :-)
Hope you're enjoying the deluxe kit.
All the best,
Emma
The pans stick and ruin very fast
The pans stick and ruin very fast. There could be a wooden spoon. The cutlery is ok, but the everyday knives had this black dirtiness between the teeth that cannot be washed but if you cut a loaf of bread for example it gets black.
16 oktober 2024
Antwoord van UniKitOut
Hi Florencia,
Thanks for leaving us a review, although I am disappointed you are unhappy with with some of your kitchen items.
If you’d like to discuss our 100% money-back guarantee or learn more about our alternative pan collections, please don’t hesitate to reach out to us at sales@unikitout.com. Our customer service team is here to help and would be glad to assist with any questions or concerns.
Take care,
Emma
Convenient but low quality
The process was smooth and super easy. Very convenient as an international student to have everything I needed in my apartment when I got there. However some of the quality of the items is very bad. The bed sheets pilled within a week of using them. The pan warped and food stuck to it within a week of using it as well. The cups and plates are good quality as are the towels. The knives are just okay. So just be aware you are trading in some quality for convenience.
16 oktober 2024
Antwoord van UniKitOut
Hi Heidi,
I appreciate you leaving a review. I am glad to hear you found our service convenient and your chosen items were waiting for you on arrival :-)
I’m sorry to hear that some of the items you ordered didn’t meet your expectations. We strive to offer a range of products to suit various needs and budgets, and we put the same care and attention into creating each one, regardless of price or specifications. It’s disappointing that we fell short in this instance.
If you’d like to discuss our 100% money-back guarantee or learn more about our premium and deluxe kits, please don’t hesitate to reach out to us at sales@unikitout.com. Our customer service team is here to help and would be glad to assist with any questions or concerns.
Wishing you all the best,
Emma
Student Exchange
My daughter was on a student exchange from Australia and ordered a UniKit. When she arrived a couple of items were missing and one item was the incorrect size. UnitKit replaced it with a matter of days. Great service.
16 oktober 2024
Antwoord van UniKitOut
Hi Anna,
Thanks so much for leaving such a positive review. Its really appreciated.
I'm so glad to hear our customer service team were on hand to assist with your missing/incorrect items.
Hope L is settling into student life here in the UK :-)
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Elena,
Thanks for this great feedback!
So glad to hear you were happy with your experience. :-)
Wishing you all the best,
Emma
Antwoord van UniKitOut
Yay! Thanks Apurva :-)
Wishing you all the best,
Emma
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