Just bought my second unimig envy multi machine (I own the 250 and the 230), absolutely fantastic machines and an Australian company to boot. I've been a boilermaker for 30 years and these machines ar... Toon meer
Bedrijf heeft geantwoord
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I recently purchased the ENVY 250 from UNIMIG to complete my work in the trades. (I am a welder specialising in staircase hand rails for large construction contracts) From the first point of cont... Toon meer
Bedrijf heeft geantwoord
I have to give a huge shoutout to Lucas at Unimig. The customer support is absolutely unreal. I don't think I've come across better customer support from any other business out there. I don't know abo... Toon meer
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Sarah Mazlin was the person who responded to my inquiry .She actually took notice of my request and even though the machine was discontinued 10 years ago she managed to find information that enabled... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We build welding and cutting products that outperform the competition. Disrupt the industry with us.
Contactgegevens
Australië
- support@unimig.com.au
- unimig.com.au
4,7
Uitstekend
102 reviews
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Simple and straight forward process
Simple and straight forward process, very easy to deal with Unimig as a business and always helpfull>
5 april 2026
Antwoord van UNIMIG
Thanks for the review! We’re glad to hear you found the process simple and straightforward, and that our team was easy to deal with.
Best Regards,
Unimig
Very easy to deal with
10 april 2026
Antwoord van UNIMIG
Hi Geoff, thanks for taking the time to leave us a review.
Best Regards,
Unimig
Service was great without hesitation…
Service was great without hesitation sorted out my issue and sent me the part I was missing for free ..
can’t recommend UNIMIG enough awesome product
Ozi Ozi Ozi
7 april 2026
Antwoord van UNIMIG
Thanks for the awesome feedback, Troy. We’re glad we could get everything sorted quickly and appreciate the recommendation.
Best Regards,
Unimig
Multi Razor 230 is a great welder
Multi Razor 230 is a great welder. Answered questions quickly and provided firmware support.
6 april 2026
Antwoord van UNIMIG
Hi Nick, we really appreciate your feedback and are glad to hear you’re happy with the Multi Razor 230 and the support you received.
Best Regards,
Unimig
Antwoord van UNIMIG
Hi Dylan, thank you so much for taking the time out of your day to leave this review.
Best Regards,
Unimig
The equipment is very easy to use
The equipment is very easy to use, easy to set up for multiple tasks and reliable.
31 maart 2026
Antwoord van UNIMIG
Hi Paul, thanks for taking time to write a review, we’re glad to hear you found the equipment easy to use, reliable, and simple to set up across different jobs.
Best Regards,
Unimig
I was impressed with Unimigs after sales service
I was impressed with Unimigs after sales service.
I asked them a technical question and they answered with good advice within 2 days of my enquiry.
Seems their service will be as good as their welders and you know, thats just as important 👍🏽
30 maart 2026
Antwoord van UNIMIG
Hi Andrew, thanks for the great feedback, we really appreciate it. We’re glad our team could help with your technical question and that the support matched your expectations. Thanks again for taking the time to share your experience.
Best Regards,
Unimig
Easy to use and great service from…
Easy to use and great service from dealer
27 maart 2026
Review zonder uitnodiging
Antwoord van UNIMIG
Hi Darrel, thanks for the feedback, we’re glad to hear you found it easy to use and had great service from your dealer.
Best Regards,
Unimig
The best service and support
Bought a unimig envy 230 and the service and commitment unimig have shown to help me with settings and even the welds I am doing to dial it in with me I couldn’t be happier.
Such a great customer service and support . Very happy with my experience
26 maart 2026
Review zonder uitnodiging
Antwoord van UNIMIG
Thanks so much for the great feedback. We’re really glad to hear you’re happy with your ENVY 230 and that our team could help you dial in your settings and welds. We appreciate your support!
Best Regards,
Unimig
Gas hose clamp, can't get the pliers on the clamp.
I had a problem about not being able to get the clamp on the back of the welder. I asked about a different clamp. Can use it. Problem solved.
23 maart 2026
Antwoord van UNIMIG
Thanks for your review, Doug.
We’re glad we could help find a solution and get everything sorted for you. Appreciate your feedback.
Best Regards,
Unimig
Customer service is easy to reach
Happy with: Customer support is easy to reach and they respond quickly.
Unhappy with: (1) The cost of a replacement battery for my PAPR helmet seemed a bit excessive.
(2) The synergic settings on my new Envy 195 only allow for 2 different gas types - which seems pretty limited.
9 maart 2026
Antwoord van UNIMIG
Hi George,
Thanks for the review.
In regards to the PAPR battery, our replacement battery is actually one of the most cost-effective options on the market for its capacity and performance. We’ve focused on ensuring it delivers strong runtime and reliability rather than cutting corners on quality.
For the synergic settings on your Envy 195, the two gas options you’re seeing are specific to mild steel, 80/20 and 5/2, which are the most commonly used mixes in the Australian market. If you switch the material to something like aluminium or stainless steel, you’ll see additional gas options appear that are suited to those materials.
If you have any questions or want help dialling in your settings, feel free to reach out, we’re always happy to help.
Responsive and relevant support
13 maart 2026
Antwoord van UNIMIG
Thanks for the great feedback, Ben.
We’re glad our team could provide responsive and helpful support. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Viper Cut 30, CNC Port
Necessary information on the CNC port is not provided in the documentation. As the CNC port was a sales point and a factor in my purchase decision, this did not make for a good out of box experience.
I reached out to UNIMIG and Sarah from customer support was quick to provide a pinout diagram and arrange for their service technician to further assist.
I hadn't received a follow-up on the remaining technical questions, so after 24 hours passed, I prompted Sarah to check on the status. Following this, Petros, the service technician, responded promptly. Petros, was apologetic for the delay and provided all the information I needed.
Sarah also seems to have taken my feedback on customer expectations and overall experience constructively. UNIMIG support has been professional, knowledgeable and helpful; on the support side of things I rate UNIMIG highly.
I would have liked to see either a standard aviation connector used for the CNC port, or a matching plug and cable included, as the correct plug alone appears to cost over $50.
I have not yet tested the machine, but aside from the documentation issue, everything now appears ready to go.
Overall, if the machine performs as expected, I will be satisfied. I think it looks like a good product for its price point and should meet my needs for a DIY CNC plasma table.
12 maart 2026
Antwoord van UNIMIG
Thanks for the detailed feedback, Simon.
We appreciate you taking the time to share your experience and suggestions regarding the CNC port documentation and connector. It’s great to hear that Sarah and Petros were able to assist and provide the information you needed. Your feedback has been noted and is valuable for improving our documentation and overall experience.
Best Regards,
Unimig
Bought the new unumig razor and it…
Bought the new unumig razor and it works great ! I use it on site and in house.
Great customer service too
4 maart 2026
Review zonder uitnodiging
Antwoord van UNIMIG
Thanks for the great review, Josh.
We’re glad to hear the Razor is working well for you both on site and in the workshop. Appreciate your support.
Best Regards,
Unimig
Fast and clear communication
Fast and clear communication. Issue resolved quickly and positively.
2 maart 2026
Antwoord van UNIMIG
Thanks for the great feedback, Mike.
We’re glad the issue was resolved quickly and that the communication was clear and helpful. We appreciate your support.
Best Regards,
Unimig
Very quick response to a query
4 maart 2026
Antwoord van UNIMIG
Thanks for your feedback.
We’re glad we could respond quickly and help with your enquiry. We really appreciate you taking the time to leave a review.
Best Regards,
Unimig
Helpful support
Called up Unimig with a question they were really helpful and cleared everything up for me. Glad to know good support still exists.
2 maart 2026
Review zonder uitnodiging
Antwoord van UNIMIG
Thanks for the great feedback.
We’re glad our team could help clear things up for you and that you had a positive experience with our support.
Best Regards,
Unimig
Envy 230 is great!
I bought the UNIMIG Envy 230 recently and it has been excellent!!! I mainly use it for TIG welding aluminium and even though I don't have much experience I'm pretty happy with the results so far. I've never used a machine this advanced before so I thought it was going to be tricky to get going, but the machine was actually really easy to use. Its way better than the cheap machine I was on before. Absolutely worth the investment, 10/10
4 december 2025
Review zonder uitnodiging
Antwoord van UNIMIG
Thanks for the awesome review, Darren.
We’re stoked to hear you’re loving the Envy 230 and finding it easy to use, especially for aluminium TIG. Really appreciate the 10 out of 10 and your support.
Best Regards,
Unimig
Envy TIG versus Envy Multi 250
My questions were answered accurately and promptly. I was seeking confirmation of the tig features of the 2 welders. Unimig support answered my questions with the detail I was seeking. Very good service.
27 februari 2026
Antwoord van UNIMIG
Thanks for the great review, Mick.
We’re glad we could provide the details you needed to compare the models and make an informed decision. Appreciate your feedback and support.
Best Regards,
Unimig
Been buying unimig gear for the last 6…
Been buying unimig gear for the last 6 years for our construction business. Have an awesome plasma cutter and multiple welding machines. The equipment is high quality, the service and consumables are great. Will continue to purchase for years to come
27 februari 2026
Review zonder uitnodiging
Antwoord van UNIMIG
Thanks for your continued support over the past six years, Dan.
We’re proud to be part of your construction business and really appreciate your loyalty. Looking forward to supporting you for many more years to come.
Best Regards,
Unimig
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