Union Plus Reviews 

154
•
TrustScore 1.5 uit 5

1,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Toon meer

Beoordeeld met 1 van de 5 sterren

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Toon meer

Beoordeeld met 2 van de 5 sterren

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Non-profitorganisatie
  2. ook in
  3. Vakbond

Geschreven door het bedrijf

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(154)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Wonderful!

My wife and I closed on our new home very recently, and I'm so pleased with the help I've received from Union Plus! Everyone I've worked with has been extremely helpful and patient, especially considering how busy the housing market is at this time. I knew next to nothing about how complex the mortgage process is when I began, but that hardly mattered as we went along - everyone has been so understanding and thorough in explaining each step of the process. Taking on a mortgage for the first time can be (and often is) overwhelming, but everyone here is so willing to help and be as available as they can that any concerns are quickly assuaged. A huge thank-you goes out to Michael, Jim, and especially Meredith, who have been wonderful to work with!

4 juni 2021
Review zonder uitnodiging
Logo Union Plus

Antwoord van Union Plus

Thank you for selecting us as your mortgage provider and leaving us a stellar review!

Beoordeeld met 5 van de 5 sterren

Exceptional Service and Perfection Every Step of The Way!

From my first telephone call with Michael for pre-approval to closing a month later with Meredith, Union Plus was outstanding. I was pre-qualified and had the supporting documents in less than an hour. Once I found a home and sealed the deal Meredith stepped in and took over. She made the process worry free and quickly navigated through some obstacles along the way. I had my sight set on a certain closing date and time and Meredith made it happen without a hitch. This was by far the best home buying experience ever. I can't say enough good things about Union Plus and especially Meredith who was always on top of it, she truly made it happen perfectly. I highly recommend Union Plus Mortgage for your home buying needs, you won't be disappointed!

2 juni 2021
Review zonder uitnodiging
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Antwoord van Union Plus

Hi Jeff, Thanks for your review. UPMC team members are proud to help AFSCME members across the nation with their mortgages.

Thanks, Union Plus Mortgage Company

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Jim was very good both times I used Union Plus as well as the underwriter. They are quite busy and did help me a lot.

7 mei 2021
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Antwoord van Union Plus

Thanks for taking the time to provide a review. Glad the process was smooth.

Beoordeeld met 4 van de 5 sterren

I closed on my mortgage about a month…

I closed on my mortgage about a month ago. I received a good rate and closed pretty quickly. The only negative was I would of liked to be kept up to date on what documents we were waiting for. I just received the $500 gift card in the mail as promised. Thank you.

28 april 2021
Logo Union Plus

Antwoord van Union Plus

Thanks for those comments. The gift card should be with your soon. Please contact us on info@unionplusmortgage.com if you do not receive it.

Beoordeeld met 2 van de 5 sterren

Took way too long rates went up

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done it with another load company to get the lower rates because they said it would only take a few days with union it took about 2 months. Sad to say because the people are very nice that we worked with we would not recommend them.

23 april 2021
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Antwoord van Union Plus

Thank you for taking the time to provide us a review. We will review your comments with those involved in processing your loan and try to improve our internal procedures.

Beoordeeld met 5 van de 5 sterren

Thank you for your help with the…

Thank you for your help with the mortgagee experience as I was a first time buyer, you all helped me to purchase my first home. Thank you for your patience!

23 april 2021
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Antwoord van Union Plus

Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Union Plus is the Best!

I recently did a refi with Union Plus Mortgage because of the great experience we had with them when we bought our home 2 years ago. Like before they were there the entire step of the way and were always available to answer any of my questions, which were a lot! I recommend them to everyone I work with! I will always use them for my mortgage needs!!

23 april 2021
Logo Union Plus

Antwoord van Union Plus

Thanks for your comments. We are happy to assist CSEA members with their mortgages.

Beoordeeld met 5 van de 5 sterren

Easy refinance experience

Michael and Meredith were great. I was able to refinance completely contactless, but with great email communication every step of the way. I'm happy to be able to have union hardship protection for my mortgage should I ever need it. I've put off refinancing for along time, because I didnt really understand what was involved or if I would have to come out of pocket to do it (i didnt) and UPMC made it easy to get my questions answered and the process completed.

22 april 2021
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Antwoord van Union Plus

Glad your experience was good.

Beoordeeld met 5 van de 5 sterren

I had the best experience with Union…

I had the best experience with Union Plus Mortgage! I have nothing but kudos for the team's help in finding the best type of mortgage and lender to fit my needs. Knowing that I have a union affiliated company behind me and my home is deeply reassuring.

20 april 2021
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Antwoord van Union Plus

Thank you for the review. Glad to help another AFSCME member.

Beoordeeld met 5 van de 5 sterren

Great service

They are very good at what they do to help you through ot

17 april 2021
Logo Union Plus

Antwoord van Union Plus

Thank you for the 5-star review.

Beoordeeld met 5 van de 5 sterren

Michael was great

Michael was great. He helped get us the perfect refinance loan. Everything went smoothly and there were no surprises.

17 april 2021
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Antwoord van Union Plus

Hi Rachel, Thanks for the 5-Star review, glad to help an IBEW union member with their refinance needs.

Beoordeeld met 5 van de 5 sterren

Had an incredible experience

Had an incredible experience! I was kept well informed during the process. My rep got me THE best deal! I was amazed at what our interest rate ended up being and the loan credits we received! We will absolutely be using Union Plus Mortgage for our future home needs

16 april 2021
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Antwoord van Union Plus

Thank you for the great review.

Beoordeeld met 5 van de 5 sterren

Thank You Mike Cush and Your awesome…

Thank You Mike Cush and Your awesome team!

Successful Borrower, Tim.

16 april 2021
Logo Union Plus

Antwoord van Union Plus

Hello Tim, Thanks for taking the time to give us a great 5-star review. We are glad to help another AFSCME member.

Beoordeeld met 5 van de 5 sterren

Assisted us in purchasing our dream home.

When we started looking for a home we prepared ourselves for a long process, especially since there was virtually no inventory in our area. We started with the online questionnaire, and within minutes we received a call from James. We found a home a couple of weeks later and was then handed off to Meredith. Both James and Meredith exceeded my expectations and excelled in customer service. I know that I was just one of many clients they were serving, however, I felt as if I was their only one. Thank you for helping us purchase our dream home.

Clinton
IBEW local 17

16 april 2021
Logo Union Plus

Antwoord van Union Plus

Thanks for those comments. We enjoy working with the IBEW.

Beoordeeld met 1 van de 5 sterren

Sold mortgage to known predatory lender…

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any payments or had any other negagtive credit actions.
Now we have to pay fees when making a payment online, by check, or by phone. No explanation as to why, no response to inquires or follow-ups. Might be union owned but they don't have the Union sense of fellowship and doing what is right. Buyer beware

14 april 2021
Review zonder uitnodiging
Logo Union Plus

Antwoord van Union Plus

Hi Jeff, Sorry that you are having problems with the mortgage servicing on your loan. Send us an email on info@unionplusmortgage.com with details and more information, and we will research these payment issues. While we are a mortgage broker and do not service mortgages, we are sorry that you are having a customer service problem with a loan that we brokered. We would like to try to help you solve this issue.
James Barber

Beoordeeld met 5 van de 5 sterren

The lenders at Union Plus Mortgage were…

The lenders at Union Plus Mortgage were very professional. They helped me understand the loan process and helped me save a lot of money. I recommend them for your next mortgage loan.

29 december 2020
Logo Union Plus

Antwoord van Union Plus

Thanks.

Beoordeeld met 4 van de 5 sterren

Staff were all very helpful and…

Staff were all very helpful and explained many details all the way. Recomended. One star removed due to never getting the gift card at closing that was promised to me.

29 december 2020
Logo Union Plus

Antwoord van Union Plus

Hello Bryan, I believe you have now received the gift card. Sorry it took a bit longer then expected. Thanks for your patience and the opportunity to assist you with your mortgage needs.

Beoordeeld met 5 van de 5 sterren

Amazing people who helped me through…

Amazing people who helped me through buying my first home. Answered all my questions and there were alot of them and made buying my house stress-free

29 december 2020
Logo Union Plus

Antwoord van Union Plus

Glad your mortgage process went well.

Beoordeeld met 5 van de 5 sterren

Highly satisfied

Attentive, courteous, great communication from start to end

29 december 2020
Logo Union Plus

Antwoord van Union Plus

We appreciate those positive comments. Glad to assist an AFT member with the mortgage process.

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