Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Toon meer
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Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Toon meer
Bedrijf heeft geantwoord
I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Toon meer
It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.
Contactgegevens
1100 First Street NE STE 850, 20002, Washington, Verenigde Staten
- 800-472-2005
- info@unionplus.org
- unionplus.org
1,7
Zeer slecht
154 reviews
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I am thankful for their dedication…
I am thankful for their dedication towards making this work for me.
22 december 2020
Antwoord van Union Plus
Thanks for taking the time to give us a review.
They knew that my current bank paid my…
They knew that my current bank paid my taxes but they sent theirs as well. So I paid double taxes and have to wait 3 months for my reimbursement from county. This boosted their commission because I was going to use the taxes to pay down refi balance.
22 december 2020
Antwoord van Union Plus
I am sorry that we were unable to resolve this escrow issue to your satisfaction.
I worked with the absolute best people…
I worked with the absolute best people at UPM, Jaclyn and Michael were amazing. This being my first time buying my home, they answered my MANY questions so quickly. My emails were always answered same day or next day. I never felt, even though I'm sure I was, like a burden. All in all, they were absolutely amazing and would highly recommend.
22 december 2020
Antwoord van Union Plus
Hi Talia, Glad we were able to assist you in purchasing your first home. We are here to answer the questions of IATSE and other union members across the country. Thank you for your 5-star review and recommendation.
I started off with Michael and he was…
I started off with Michael and he was excellent..
and then I was passed down to Meredith unfortunately... Working with Meredith was a horrible experience from the moment I spoke with her ,her tone was awful... I think she was overworked...
I complained about her several times....
I do not recommend Union plus Mortgage...
Near the end of the loan processing,
Union plus Mortgage ask for information from my homeowners insurance that was impossible for the company to give them...Loan Cost Estimator
After that I just cancel the application and went with another company...
21 december 2020
Review zonder uitnodiging
Antwoord van Union Plus
We will take your comments and use them to to improve our mortgage systems.
Great experience
Thank you for all the help. I got answers to all my questions and I am happy with how it worked out. It was a quick turn around to close and my agent worked really hard to get it done. Friendly, helpful and accessible throughout.
30 november 2020
Antwoord van Union Plus
Hello Sara, We are always glad to answer the mortgage questions of AFT union members across the country. Thank you for the 5-star review.
Amazing
Unbelievable service, easy, and great service for all union members! Highly recommend!
5 november 2020
Antwoord van Union Plus
Hi Jason, Thank you for the 5-star review and strong recommendation. We are proud to serve SMART members and all union members across the country with their mortgage financing needs.
Antwoord van Union Plus
Hi Jennifer, thanks for your comments.
I contacted Union Plus and they…
I contacted Union Plus and they contacted Rocket Mortgage, then I received a new mortgage. The only negative is the amount of time I had to wait for it to be completed. It finally got done.
5 november 2020
Antwoord van Union Plus
Thank you for the review.
Everyone that I had dealt with was…
Everyone that I had dealt with was super helpful and friendly.
5 november 2020
Antwoord van Union Plus
Thank you.
Working with Union Plus Mortgage was…
Working with Union Plus Mortgage was terrific. As a first time homeowner, the process can be a bit daunting. However, Union Plus Mortgage representatives walked me through each step, they thoroughly explained the process, and were available to answer any questions I had. I highly recommend Union Plus!
2 november 2020
Antwoord van Union Plus
Hello Victoria, We are always here to answer questions from first time homebuyers. Thank you for the 5-star review and recommendation.
It started off great with Tamera, then all down hill from there!!!
It started off great with Tamera, I would give her 5 stars! She was thorough, very detailed, answered a lot of questions to determine the best option for me. Who it was then passed on to, very disappointing!!! Extremely poor with communication along the way, process, time frame, etc. He would pretty much only respond after I waited a while before reaching back out to him. He would continue to say "Yep, looking good, should be finalizing any day now". Another week would pass, I would reach out, get minimal response. Even a issue with the appraisal, after receiving it 3x's, he then said he needed to reach out to someone in County or City to get a letter to go along with it. Needless to say, I had to do all of this, he did NOTHING!. After all is then said and done, "yep, things are looking good now". A week later, I again, reach out to him. His response, "Oh, you wanted to lock in your rate and move forward???" WHAT?!? Are you kidding me??? Finally closed about a week after that. What should take 6 weeks at most took over 9 WEEKS, for pure laziness!!!!! I can't even believe he has a job.
31 oktober 2020
Antwoord van Union Plus
Sorry the process was slower than expected.
Thank you
Thank you for getting me in getting my new home. I will always be grateful for what this company did for me.
30 oktober 2020
Antwoord van Union Plus
Hello Carol, Thank you for trusting us with the mortgage process on your new home. We are proud to assist CWA members across the country.
Antwoord van Union Plus
We appreciate your review. Thank you.
Working with Angelo and Patrick was a…
Working with Angelo and Patrick was a great pleasure. Both of them answered any and all questions I had. When I left a message for them, they promptly returned my call. I would highly recommend using Union Plus Mortage. Every experience had been wonderful.
30 oktober 2020
Antwoord van Union Plus
Hello Joseph, Thank you for the 5-star review and recommendation. We are proud to communicate and assist IBEW and other union members with their mortgage needs.
There were several delays to my closing…
There were several delays to my closing and questions that went unanswered.
29 oktober 2020
Antwoord van Union Plus
Sorry for those delays. We will implement better processes.
Pleasure doing business with Union Plus…
Pleasure doing business with Union Plus Mortgage. Highly professional and qualified experts are there.
29 oktober 2020
Antwoord van Union Plus
Thanks Hafez. Glad we could assist you.
Not so helpful
I truly had to keep the ball rolling on my mortgage. There were about 4-6 people assigned to the different processes and none were very good at communicating with me and the fact I lived on Pacific coast and they worked on East Coast made this even worse. Twice, paperwork was messed up on their end that cost me 100's of dollars in increasing closing costs. When it was all finished, I got NO communication from Union Plus that it was approved or how the payout would work or the paying of my old mortgage... nothing! I only knew I had closed from the actual company that holds my mortgage. I also NEVER got my gift card that they promised after closing.
29 oktober 2020
Antwoord van Union Plus
Our records indicate that you have have now received your gift card. Sorry for the delay. Please reach out on info@unionplusmortgage.com if this is not the case or you would like to discuss any other issue. Thanks for your comments. We will try to learn from them.
Antwoord van Union Plus
Thanks for the great 5-star review Nicholas.
Outstanding Experience with Union Plus Mortgage Company
The team was helpful, responsive, and professional throughout the entire process from beginning to end--and the "end" was quite favorable for our family. Thank you, Union Plus Mortgage Company!
29 oktober 2020
Antwoord van Union Plus
Thank you for your great review Brian.
Don’t do it!
For weeks they promised a certain date for closing and then when were unable to make that happen they became silent and unresponsive
29 oktober 2020
Antwoord van Union Plus
Please reach out to us on info@unionplusmortgage.com if you would like to discuss these problems in more detail.
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