Union Plus Reviews 

154
•
TrustScore 1.5 uit 5

1,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Toon meer

Beoordeeld met 1 van de 5 sterren

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Toon meer

Beoordeeld met 2 van de 5 sterren

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Non-profitorganisatie
  2. ook in
  3. Vakbond

Geschreven door het bedrijf

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(154)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Mike

quicken and kind

30 maart 2020
Logo Union Plus

Antwoord van Union Plus

Thanks Moon.

Beoordeeld met 5 van de 5 sterren

Union Plus Mortgage was great to work...Thank You!

Union Plus Mortgage was great to work with. They were responsive to my questions. We’re very patient and kind. Followed through on what they said they would do. Explained my options and the pros and cons to each option.

30 maart 2020
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Antwoord van Union Plus

Thanks for your comments Daniel, We try to focus on answering union members' questions, whether they use our mortgage services or not. We are dedicated to giving CSEA and other union members the mortgage information they need to make an informed decision.

Beoordeeld met 5 van de 5 sterren

Easily accessible team

Easily accessible team, always available. Quick response times. Transparent, and helpful.

30 maart 2020
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Antwoord van Union Plus

Thank you Andrew for the 5-star review.

Beoordeeld met 5 van de 5 sterren

They were very helpful with the…

They were very helpful with the knowledge of union construction workers, i was turned down by other banks, they got me approved and everything went great, so happy i found them, im now living in my new house and couldnt be happier with union plus mortgage company and got low rates,
Thank you
Union plus mortgage

10 maart 2020
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Antwoord van Union Plus

Hi Preston, Thanks for the 5-star review. We are proud to focus on assisting UA and other union members with their home financing needs.

Beoordeeld met 5 van de 5 sterren

Quick and easy

Everyone I spoke with was friendly and helpful. The entire process was quick and painless. No issues and funding went through smoothly within the fast time frame they estimated for us. So happy I chose Union Plus Mortgage for my home mortgage refinance needs!!

10 maart 2020
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Antwoord van Union Plus

Hello Christine, Glad the process went so smoothly. Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Working with union mortgage made our…

Working with union mortgage made our home buying experience enjoyable. The ease of uploading documents cut down the time frame for our house closing!
Six weeks after settling in our new home, we received a $500 Visa gift card!
Jane Lehman

8 maart 2020
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Antwoord van Union Plus

Hello Jane, Thank you for trusting us with your home buying needs. We also want to thank all the members of NNU for their dedication during these challenging times.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Positive experience with Union Plus Mortgage. They provide excellent customer service.

8 maart 2020
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Antwoord van Union Plus

Thank you for the 5-star review Marco.

Beoordeeld met 5 van de 5 sterren

Professional staff

Professional staff, quick results with no surprises!

7 maart 2020
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Antwoord van Union Plus

Thank you for taking the time to give us a review.

Beoordeeld met 5 van de 5 sterren

Best mortgage company ever

Read the title of this review, not a understatement, I came in thinking it was going to be impossible for me to be a home owner but the great team at union plus did a great job at guiding me all the way to closing with no hiccups

7 maart 2020
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Antwoord van Union Plus

Hi Hassan, Thank you for trusting us with your mortgage needs as you purchased your first home and for the wonderful 5-star review.

Beoordeeld met 5 van de 5 sterren

Extremely easy process

Extremely easy process, great rates, and service. We are truly enjoying our new home. Thank you union plus for making it such a positive experience!

7 maart 2020
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Antwoord van Union Plus

Hi Eunice, Thanks for the 5-star review.

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

Quick and easy to use. Everyone that was involved was really knowledgeable and willing to help in anyway possible

7 maart 2020
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Antwoord van Union Plus

Thanks for the 5-star review.

Beoordeeld met 4 van de 5 sterren

Overall, refinancing process was good with a few hiccups.

The process is good. There were a few bumps, i.e., with the e-signing being asked to sign again a few things I’d already signed, being sent some paperwork to complete to confirm membership in my union which I completed & mailed & then was told it wasn’t needed, having to remove my deed from my Trust...WHY?? That added costs and my attorney said there was no reason to do so & no one could tell me why it was required. I’m still waiting for my recorded deed to be returned so I can get it back into the trust ASAP. Took longer than expected partly because of the holidays but in the meantime interest rates dropped so that worked out well.

Communication online was quite good BUT there were so many different people involved with lots of emails going back and forth that it was confusing so I just copied everyone because it wasn’t clear to me who was handling each part of the process.

People were friendly and responsive.

7 maart 2020
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Antwoord van Union Plus

Thanks for taking the time to make those comments. We will consider them as we move to improve our mortgage process.

Beoordeeld met 5 van de 5 sterren

Honest

Honest, up front, good communication

7 maart 2020
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Antwoord van Union Plus

We appreciate your comments thank you.

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