Unique Casa Reviews 46

I didn’t expect the 3D moving sand art to be so calming but now I keep flipping it while drinking tea like some kind of ritual. It came in a sturdy little box and the stand feels stable so I don’t worry about it falling off the console. The delivery took little longer than expected though.

THIS IS A SCAM WEBSITE! I BOUGHT A 8TB DRIVE AND IT DIDN'T WORK. I OPENED IT UP AND THERE'S A SIMPLE CIRCUIT BOARD AND SOME MICRO-SD IN IT BUT IT DIDN'T READ ON MAC OR WINDOWS. ANOTHER PERSON DID A REVIEW AND SAME STORY.

Recently bought a tens machine. Such poor quality. Threw it in bin. Scam company

Absolute scam, stay away from this business! Purchased sandals for $145, free shipment from Melbourne store, thinking if anything goes wrong i can return it to Melbourne. Sandals arrived after few weeks, not genuine brand as advertised, false phone number and address on website - store probably doesn’t exist, return address for my item was in China, paid another $40 for postage, I haven’t received my refund and i don’t think I will.
I was completely misled, trusting that the business operates from Melbourne. They even wrote that they are part of business registered in Netherlands… i was very stupid on this instance and i was scammed

Definitely a scam company offering similar products to other retailers but delivering disgustingly sub standard products worth a tenth of the price paid. Absolute rubbish.So mad to have been duped by this company.

BEWARE: this company is operating a scam. Spent over $250 on what looked like high quality indoor mats with a patterned weave, only to find on arrival that the "design" is simply printed on a very cheap polyester mat which seems to be an outdoor all-weather mat. The mats looked NOTHING like the photo representation, unless you consider the optical illusion of the printed pattern. Whilst the items are returnable it is at buyer's own cost expense so given the weight of mats, not at all practical. I will need to wear this cost and donate these mats as will not use. Honestly, stay away from this retailer!

I ordered a bathrobe. Price was quoted in Australian dollars but processed through The Netherlands so was charged foreign transaction fee.
Bathrobe did not fit and quality was substandard. I tried to return it but I have to send it to China which I was prepared to do but they will only accept a return processed through DHL which is very costly not Australia Post which I was going to send with tracking. Do not purchase from this company, scammers!!
I have tried to negotiate a return via Australia Post but they will not allow it.

Absolute Scam!

Purchased a Brown Zimomo for my daughter for Christmas as her sister has the white, liased back and forth about express shipping as their website says free shipping within Australia and Melbourne Warehouse. Firstly item arrived 4 weeks after purchase. Secondly, item was just a regular sized labubu at nearly $100!! Company so hard to get response from

UNIQUE CASA sent me Plastic Case with NO Contents instead of a 10TB EXTERNAL HARDRIVE. I am able to sqeeze the case in because there is NO CONTENTS inside... It is a total ripoff scamming. Do not purchase anything. I have been in contact and receive avoidence....

Useless can't even post a order tossers it's a scam the address is a virtual office they are operating ghost stores that do not exist

ph nos disconected address is very suspicious associated company has very bad reviews and is in china

SCAM Alert. Bought kids smart watch. Doesn’t charge & cant store any contacts.
Made contact to return watch for refund. They offered 50% refund. I did not accept this offer. Customer service is someone called M….. Nothing seems to be transparent or honest. Complained to shopify, they are useless & supporting the scammers. I have now lodged a dispute with my bank. Should have read the reviews before making this purchase. Companies like this should be shut down.

Their website states the product is within Australia and will be received in 3-7 business days. We're about to hit 2 weeks and it hasn't left China....

Ordered a children’s digital watch for my granddaughter. She wore it for an hour and it stopped. Would not recharge after that. When the company was contacted I was offered 10% refund. I complained and was given instructions to return the watch to China at my own expense and they would then decide if they would refund me or not. TOTAL SCAM. STAY WAY FROM THEM

What an absolute scam. Just like Nathan's experience. I purchased 2 garden wind spinners, which looked great on the website, claimed to be 45cm in diameter and were twisted wind vanes, with beautiful light blue with black painted edges. What turned up was 28cm in diameter, navy blue with straight vanes which dont catch the wind. It's clearly fraudulent and misrepresenting what you actually receive.
They expect you to pay for return postage to China before they will decide if you can get a refund.
I expect you'd probably find a better product in a $2 store.

This company is a scam.
I purchased two hard drives and they came!
Ha! The were empty hard drive shells and complete counterfeit product from China.
They then proceeded to not give me a refund, expect me to fund the return to China and hope for a 15% coupon to buy something else.
Their phone number goes to a man in Melbourne that gets all their 'hate' calls.
DO NOT BUY FROM HERE. SCAM COMPANY.

I absolutely love decorating my living room, I was amazed to find unique casa website, they have an amazing collection. I ordered their crystal flush mount leiling light (modern decor version), and it has completely transformed the space. The crystals catch the light beautifully and create a lovely sparkle. It feels very high end, but the pricing was surprisingly reasonable. The installation was a breeze, and the light is soft but bright enough for reading or relaxing.

The advent calendar I ordered from here arrived and I swear the little drawers are cuter in real life. I’m already tempted to open everything at once even though it’s still sitting on my dining table waiting for December. Delivery to Melbourne was weirdly fast too, which never happens to me.

I recently bought the Modern Glass Pendant Light from Unique Casa, and I’m really impressed. The quality is absolutely top notch, the glass feels super sturdy, the finish is sleek, and the design is just what my dining space needed. It arrived quickly (free shipping in Australia was a big plus, 5 stars for that as well) and was packaged very carefully. Installation was super easy. This lamp adds a warm and elegant glow to the room, and it’s become a real conversation piece when friends visit. Highly recommend Unique Casa for stylish lighting.

Got a plant pot from Unique Casa and honestly it’s a ripper. Came right on time, looks just like the pics, and feels solid as. Had a quick question and support got back real quick, super chill. Happy with it overall.