Hello, I did not want to do this, however your customer service has left me no choice. Why are you still charging me for services after I have cancelled my subscription? I cancelled m... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Toon meer
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Toon meer
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Contactgegevens
Verenigd Koninkrijk
- hello@uplisting.io
- uplisting.io
3,7
Gemiddeld
178 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant help from the start
Brilliant help from the start. I’m not techy and am new to this process, first time having a website and using a channel manager, but I had the best advice and help. The onboarding is easy to follow. It’s easy to book a call. They answer really quickly. Highly recommend this company. Thank you Ryan.
19 juni 2025
Review zonder uitnodiging
Antwoord van Uplisting
We're happy to hear that you found our help brilliant from the beginning! We appreciate you mentioning the easy-to-follow onboarding process and quick response times. It's great to know that our advice was helpful as you set up your website and channel manager. Thank you for your recommendation!
Uplisting are great
Uplisting are great, the best channel managers around by far, especially when comparing the price to software as well.
18 juni 2025
Antwoord van Uplisting
We're happy to hear that you find our services great and the best channel managers around, especially considering the value. We appreciate your positive feedback!
Best support by Lucas
Best support by Lucas. Helped me very effectively and provided all solutions. Thanks, Lucas and team.
18 juni 2025
Antwoord van Uplisting
We're happy to hear that you received effective support and solutions. We appreciate your positive feedback and thank you for sharing your experience with us.
everything perfect
18 juni 2025
Antwoord van Uplisting
Thank you for your valuable feedback. I'm really glad to hear everything went perfectly well!
Joyce is very helpful.
18 juni 2025
Antwoord van Uplisting
We're happy to hear that you found our team member helpful. We appreciate your positive feedback!
Antwoord van Uplisting
We're happy to hear that the process was easy to navigate. Thank you for sharing your positive experience; we appreciate your feedback!
Prompt and Reliable Customer Support
Excellent service — quick, helpful, and professional. Thank you, Ayanda
12 juni 2025
Antwoord van Uplisting
We're happy to hear that you found our service quick, helpful, and professional. We'll continue striving to provide you with excellent and prompt customer service.
We appreciate you taking the time to share your positive experience with us.
I appreciate Lucas prompt assistance.
10 juni 2025
Antwoord van Uplisting
We're happy to hear that you received prompt assistance. We'll continue striving to provide you with excellent and prompt customer service. Thank you for sharing your positive experience with us.
Expert and precise support delivered in…
Expert and precise support delivered in a timely manner just as we need it.
9 juni 2025
Antwoord van Uplisting
We're happy to hear that our support met your needs with expertise and speed. Thank you for sharing your positive experience with us!
Dig in, solve the problem with the first contact.
In the end, it was one simple piece of information that solved this problem.
I appreciated the consistent replies throughout the nearly two days I was trying to make my first booking on VRBO.
Where you could improve as a company would be to have someone dig into the details from the beginning to solve the problem sooner.
I had two companies working on this, as it wasn’t clear where the issue was. I’m new to both platforms and to STR properties and was already way overwhelmed before this challenge happened.
5 juni 2025
Antwoord van Uplisting
We appreciate your feedback and are glad the issue was resolved. We're happy to hear that our consistent replies were helpful as you made your first booking. We'll work on improving our processes to identify and resolve issues more quickly in the future.
Unable to log into account
I sent a message asking for help as I couldn't seem to sign back into my account. My problem was solved super quick. Lots of easy instructions to follow and to my delight I was back into my account in no time.
4 juni 2025
Antwoord van Uplisting
We're happy to hear that we could quickly resolve your account access issue. We appreciate your positive feedback and are glad the instructions were easy to follow! Thanks for taking the time to share your experience.
Quick and helpful support!
Uplisting has been a great software to use and with quick helpful support of people to answer your query is good!
4 juni 2025
Antwoord van Uplisting
We're happy to hear that you find our software great to use. It's wonderful to know our support team is helpful and quick in answering your questions. Thanks for your positive feedback! We truly appreciate it!
Uplisting is a great service
Uplisting is a great service, and the only one I could find that allowed me to auto-send an upsell link to my OTA guests. I also like their CS
2 juni 2025
Antwoord van Uplisting
We're happy to hear that our service met your needs by providing the upsell link feature for your OTA guests. We also appreciate your kind words about our customer support. Thank you so much for your feedback!
Quick efficient reply
31 mei 2025
Antwoord van Uplisting
We'll continue striving to provide you with excellent and prompt customer service. Thank you for your feedback — we truly appreciate it!
I signed up for uplisting through the AirDNA
I signed up for uplisting through the cross-promotion with AirDNA.
Due to a problem with email addresses being different on my airbnb/airdna account I ended up with two accounts, breaking not only uplisting, but also my AirDNA account (and therefore all my dynamic pricing).
Support was able to resolve, but several weeks later my account surprisingly closed, again breaking my messaging, and pricing.
I didn't receive any notice.
When I contacted support, they insisted (and continue to insist) that I don't have an account with them because I told them to disconnect it.
Overall, they broke my listing twice in the span of a month. One the second occasion they've been completely unable to repair my account because they continue to insist I don't have one.
27 mei 2025
Review zonder uitnodiging
Antwoord van Uplisting
Hi George,
I hope this message finds you well! Apologies for the inconvenience this has caused. Due to an issue with your email addresses between your accounts, two separate accounts were created. Unfortunately, this resulted in a disruption not only to Uplisting but also to your AirDNA account, affecting all dynamic pricing settings.
Our team is investigating the issue diligently, and we’re working to understand more about the issue. As soon as we have a complete update, we’ll reach out to you with more information.
Thank you for your patience and understanding in the meantime. We greatly appreciate it!
Great customer service!
28 mei 2025
Antwoord van Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
Lucas was amazing
Lucas was amazing, a perfect member of uplisting assisting me even after he finished his shift! I recommend Lucas and Uplisting as a PMS software!
27 mei 2025
Antwoord van Uplisting
We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that Lucas was helpful and supportive. Thanks for recommending our PMS software!
Lucas is amazing
Lucas is amazing and provided clear instruction and clarification for my question.
22 mei 2025
Antwoord van Uplisting
We're happy to hear that the instruction and clarification you received were helpful. We appreciate you taking the time to share your positive experience.
Rep was awesome
20 mei 2025
Antwoord van Uplisting
Thank you for your feedback — we truly appreciate it! We'll continue striving to provide you with excellent customer service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.