uptownie.com Reviews 

567
•
TrustScore 2 uit 5

1,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a l size top but they delivered M size I raise a return but when delivery partner came to take parcel I was not in home so I said come Tommorow but delivery partner not came and on site it's... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible....this guys are disgusting Very pathetic service Pathetic experience Worst customer service Worst hep deak contact Placed an order on 21st Aug. With the delivery showing as 27th Aug.... Toon meer

Beoordeeld met 1 van de 5 sterren

mere paise kha lia or product bhi rakh lia sali puri company fraud h 2 month se mail call krhi hu koi help ni koi kych ni puri chutia brand h cheeeep so fraud 100%customer ko lutne k liye h ye or ek b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

567 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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1,8

Alle reviews

(567)

168 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Siddhi - Brown of uptownie

I loved the dress ! It was so chic and stylish . I felt comfortable on my entire flight journey . Highly recommended!

9 mei 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Beoordeeld met 1 van de 5 sterren

Payment has been taken but product is not delivered or refunded,

🚫I placed a prepaid order with them but even after 2 month , the order has not been dispatched. There is no proper tracking provided. I have tried contacting them via email, calls, and Instagram but received no resolution. Multiple customers are facing similar issues. 🚫Payment has been taken but product is not delivered or refunded, which is misleading and unethical.🚨

18 maart 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi, Jainy
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 5 van de 5 sterren

Nice Collection

Better Collection, Nice products, Good Service, this makes this brand popular. Kolkata based company.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Beoordeeld met 1 van de 5 sterren

Clearly a fraud company

Clearly a fraud company. Never pay to them. I paid last night and I got multiple messages that order has not been placed. In the morning, I got a call from your representative who hacked my phone. Completely fraud. Stay away from them. And yes I Whatsapped you ten times since yesterday but no reply. You people are fraud and we all should expose you.

7 mei 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi, Deepti
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 1 van de 5 sterren

Pretty bad quality

Pretty bad quality; I just kept it so that you people can not charge me anymore for a return or replacement: pathetic material and skyrocketed prices. You wanna survice in the industry? Your designs are good; work on your cloth quality. So disappointed after investing my hard-earned money.

7 mei 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hello ma'am, we apologize for the inconvenience. We have 7 days return policy. you can place a return and the store credits can be used in your next purchase. If you need any assistance for placing the return please DM us at 9674628107.

Beoordeeld met 1 van de 5 sterren

The worst experience on Uptownie

The worst experience on Uptownie. Worst customer service. I had placed an order 1 month ago and till now it is not shipped. They are not replying to my messages nor their phone no is switched off. Why do you scam customers. Where will you take our money. Please do not fall for such cheap brands their clothes quality is the worst. I placed the order because when you return items they do not provide refund only store credits and there is no option we have to buy stuff from their fraud website.. Biggest Fraudsters..they should be removed from myntra nykaa fashion such apps too they are fraud and will be spoiling your reputation @myntra and @nykaafashion

1 april 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi, Madhuri
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 1 van de 5 sterren

Extremely frustrating experience with…Delivery, order and customer service

Extremely frustrating experience with Uptownie. My order took almost 2 months to arrive, and that too only after repeated follow-ups from my side across multiple channels.
For just one order, the amount of chasing I had to do was exhausting. Poor communication, zero accountability, and a completely disappointing experience. Would not recommend at all!

17 maart 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi, Shivalika
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 2 van de 5 sterren

I placed an order on 18th April

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great indian websites selling clothes and delivering them on time . I am not sure I will go for uptownie or recommend it to anyone after such an experience.

18 april 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi, Megha
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 3 van de 5 sterren

Uptownie please work on your distribution, this is the biggest challenge for your business.

I order for 2 garmets from Uptownie earlier and altough I receieved it late within 1 months time but the Quality was good. So this time I order for a formal top from Uptowie, late delivery was expected but so late its very frustating. I ordered the top on 28th Feb 2026 and now its 5th May, I have still not recieved any reply, inspite of continuous follow up on the uptownie whatsapp number(9163461658). I have also contacted on the 9674628107 given number refering to the reply on this site based on earlier comments. Just waiting for her revert.

I order for pure linen striped tailored vest - XL / Dark Blue. #Order No. 666991.

Please resolve my query.

28 februari 2026
Review zonder uitnodiging
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Antwoord van uptownie.com

Hi Vaishali,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Beoordeeld met 1 van de 5 sterren

No support provided

No support provided. Still not sure if i will get my refund or not. Worst site to shop with. Will not recommend to anyone
Order id - 691381. No response on the whatspp numbers as well.

1 mei 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Hi Harpreet,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Beoordeeld met 1 van de 5 sterren

Extremely Poor Customer Service & No Communication

I placed an order (Order ID: #689182) on April 21, 2026. While I received a confirmation email, there have been no updates since then regarding shipment or dispatch.
I have tried contacting customer support through multiple channels including customercare number , instagram and WhatsApp, but have not received any response so far. The complete lack of communication is extremely disappointing.This experience has been very poor.

4 mei 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Hi Sayli,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Beoordeeld met 5 van de 5 sterren

I purchased product from Uptownie for…

I purchased product from Uptownie for my wife product was mind blowing very beautiful fabric was skin friendly even and customer service was very helpful.

13 april 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Beoordeeld met 5 van de 5 sterren

Absolutely loved my purchase from Uptownie

Absolutely loved my purchase from Uptownie! The outfit is super stylish yet so comfortable to wear. The fabric feels great on the skin and the fit is just perfect. It’s definitely a brand I’ll keep coming back to.

10 april 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Beoordeeld met 1 van de 5 sterren

Not recommended at all

One of the worst shopping websites that i have used.. firstly i ordered one top and quality was pathetic.. i asked for return but there is no refund policy and they have me the credit that i could have used in my next shopping from their website.. i redeem that credit and that got converted to coupon code.. as per the message i would have receive that email
With coupon code however nothing i got in my email. In short i lost my 800 bucks to this useless website.. not recommending at all…

5 maart 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Hi Ma'am, You will receive your store credits within 5 business days of the return being picked up.
You can follow the steps mentioned below to check and redeem the credits:

1. Go to www.uptownie.com
2. Go to My Account (top right corner) and log in.
3. Click on Show My Credits. The amount credited to you will be visible.
4. Enter your email ID and the amount you want to redeem (please enter an amount equal to or less than your cart value) and click on 'Generate Discount Code'
5. Copy the Generated Coupon at the bottom of the screen and paste it in 'ENTER COUPON CODE' section at the time of checkout.

You can also check the store credits from the Uptownie App
Download the app from google playstore or Appstore
Click on My Account > Show my credits
You can generate the credit coupon from Redeem credits > Enter your mail id and the amount you wish to redeem > Generate Discount code

The generated code will appear in show my credits page, you can copy the code and apply it at the time of check out in ENTER COUPON CODE box. If you need any assistance, do DM us at 9674628107 with your order id then we can assist you.

Beoordeeld met 1 van de 5 sterren

Please dnt buy from uptownie it is a…

Please dnt buy from uptownie it is a scam shopping site. They will take your money n will not process your order, also there is no customer service where u can call or talk. They dnt reply or receive your call. Please boycott this site. My order number is 682824. Lets see how fast u process.

4 april 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Hi, Fatema
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Beoordeeld met 1 van de 5 sterren

Order #691543

Order #691543
Order date 28th April
No updates on order placed
Money is deducted but it is showing order is unfulfilled
Very disappointed with the service
No response on whatsapp/ customer care number
Seems fraud

28 april 2026
Review zonder uitnodiging
Logo uptownie.com

Antwoord van uptownie.com

Ma'am, your order has been dispatched. Here is the tracking link for it https://shiprocket.co/tracking/76955525732
If you need any assistance, do DM us at 9674628107

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