delivery prompt. im trying the underlay out on my twin sister who has just had hip surgery. i hadnt told her about the grounding underlay (i knew she wouldnt object if i did tell her) as i wanted a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
So far my experience with Urban Hippee has been great. They seem to be a very professional business, my ProX 750 red lamp arrived quickly and in perfect condition. I bought this for my son who suffers... Toon meer
Bedrijf heeft geantwoord
Great range of products with good information about each. Happy I could use PayPal as it’s my preferred method of payment. Fast efficient delivery service.
Bedrijf heeft geantwoord
I am so grateful for my new grounding mat. My old one from a different company had stopped working and I didn't know just how much better it was going to be with Urban Hippee. I go straight to sleep a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family-owned Australian business specializing in grounding sheets and earthing mats, helping you connect with the Earth for better health and well-being. We also offer a range of blue light glasses, sleep accessories, and red light therapy panels to support your wellness journey.
Contactgegevens
4504, Narangba, Australië
- support@urbanhippee.com.au
- urbanhippee.com.au
4,8
Uitstekend
803 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery and great product - ProX 300 Red Light Panel
Fast delivery and great product. Using it every night before sleep on myself and my 11 year old Jack Russell Terrier. Ive noticed immediate reduced pain when using it on sore joints and muscles and my dog also has shown signs of increased energy on walks shortly after the first couple sessions. He actually waits for his 10 min RLT session now each night. Very keen to see further results with longer term use.
24 augustus 2026
Antwoord van Urban Hippee
Thanks so much, Anthony! Great to hear you’re enjoying the ProX 300 and that your furry friend is apparently a fan too 😄 We really appreciate the detailed feedback and hope you both continue getting plenty of use from it.
Excellent product, price & delivery
Very happy with the product, the price and delivery time
23 augustus 2026
Antwoord van Urban Hippee
Thanks Mark! Really appreciate the feedback. Great to hear you’re happy with the product, price and delivery. Thanks for choosing Urban Hippee!
Order
Order, Payment & Delivery was quick. Early days yet to tell but 1st night slept well the other nights have been spasmodic whether I slept or not. Hoping for improvements as time goes.
18 augustus 2026
Antwoord van Urban Hippee
Hi Dave,
Thanks for sharing your early experience. It can take a little time to get a proper feel for it, so hopefully you notice more consistency over the coming weeks. Please feel free to contact us if you have any questions along the way.
Kind regards,
Sarah
Urban Hippee
Great communication
Great communication, the lady emailed me very quickly and informed me that i had ordered two items that didn’t go together so she adjusted my order and refunded me before I evan realised, also very fast delivery. My order and experience was easy and i wouldn’t hesitate to use them again, thankyou
30 augustus 2026
Antwoord van Urban Hippee
Hi Luke,
Thank you for such a lovely review. I’m glad we caught that before your order was sent and could get everything sorted quickly for you. We really appreciate your support and would be very happy to help you again.
Kind regards,
Sarah
Urban Hippee
Very good I love the Matt your postage…
Very good I love the Matt your postage was fast and great communication good price also I will definitely recommend urban hippie thank you
30 augustus 2026
Antwoord van Urban Hippee
Hi Jason,
It’s wonderful to hear you’re loving your mat. Thank you for recommending us and for taking the time to leave such kind feedback—it means a lot to our small team.
Kind regards,
Sarah
Urban Hippee
The mattress pad was delivered very…
The mattress pad was delivered very promptly and installation was very easy.
I did have to instruct my wife that she did not need to turn the power point on for it to work, though!
22 augustus 2026
Antwoord van Urban Hippee
Hi Robert,
Thank you for the great review. I’m glad everything arrived quickly and was straightforward to set up. The power-point switch catches quite a few people out at first, so your wife definitely isn’t alone there!
Kind regards,
Sarah
Urban Hippee
Received my order in 4 days
Received my order in 4 days, so quick and easy to set up!
29 augustus 2026
Antwoord van Urban Hippee
Hi Sandra,
Thank you for your review. It’s great to know your order reached you so quickly and that you had everything set up without any trouble. We hope you enjoy using it.
Kind regards,
Sarah
Urban Hippee
I suffer from athritis and normally…
I suffer from athritis and normally wake up very stiff through my whole body but since using the grounding underlay I can get out of bed a lot easier and move more quickly.I would highly recomend it.
25 augustus 2026
Antwoord van Urban Hippee
Hi Laurel,
Thank you so much for sharing this with us. We’re genuinely pleased to hear that your mornings have been feeling easier since using the underlay. We hope it continues to be a welcome part of your nightly routine.
Kind regards,
Sarah
Urban Hippee
Item delivered in 3 days as it stated…
Item delivered in 3 days as it stated on website
Transaction was easy and highly recommend Urban Hippee to all prospective buyers
28 augustus 2026
Antwoord van Urban Hippee
Hi Sal,
Thank you for your kind recommendation. We’re glad your order arrived right on time and that everything was easy from start to finish. We truly appreciate your support.
Kind regards,
Sarah
Urban Hippee
Love the product and company were easy…
Love the product and company were easy to work with.
26 augustus 2026
Antwoord van Urban Hippee
Hi April,
We’re so happy to hear you love your product and had a positive experience with our team. Thank you for taking a moment to leave us a review.
Kind regards,
Sarah
Urban Hippee
All was smooth and no trouble you…
All was smooth and no trouble you answered all my questions
28 augustus 2026
Antwoord van Urban Hippee
Hi Gabrielle,
Thank you for your lovely feedback. We’re always happy to answer questions and make things as straightforward as possible, so it’s great to hear you felt well looked after.
Kind regards,
Sarah
Urban Hippee
Very accommodating
Very accommodating, and great communication - easy to deal with the Urban Hippee team.
25 augustus 2026
Antwoord van Urban Hippee
Hi Anna,
Thank you for your kind words. It was a pleasure helping you, and we’re glad you found the whole experience easy and accommodating. We really appreciate your support.
Kind regards,
Sarah
Urban Hippee
Appreciation
I got quick, thorough, and kind responses to my concerns. It felt like I was talking to an actual person, rather than receiving an automated email.
As for the product, it's elegant, a great size, and easy to use and travel with.
The effects have been subtle, as I only just started trying it. However, it feels good to use and pause.
24 augustus 2026
Antwoord van Urban Hippee
Hi Veronica,
Thank you so much for the lovely review. I’m glad we could help put your mind at ease and get you started with the ProX 300. I hope it becomes a valuable part of your routine.
Kind regards,
Sarah
Additional information included in the…
Additional information included in the package
18 augustus 2026
Antwoord van Urban Hippee
Hi Linda,
Thank you for taking the time to leave us a five-star review. We really appreciate your support and hope everything is going well with your purchase.
Kind regards,
Sarah
Antwoord van Urban Hippee
Hi Peter,
Thanks for the great feedback. It’s good to hear everything went smoothly and arrived exactly as it should. We really appreciate your support.
Kind regards,
Sarah
The guys were very helpfull with my…
The guys were very helpfull with my enquiries and hooked me up with an awesome redlight/NIR panel...and paired up with the 360 degree rotating stand,its been very easy to use on any body area.
Highly recommended
18 augustus 2026
Antwoord van Urban Hippee
Thanks so much for the recommendation. It was a pleasure helping you choose the right setup, and I’m glad the rotating stand is making the panel easy to use wherever you need it.
Kind regards,
Sarah
Speedy delivery
18 augustus 2026
Antwoord van Urban Hippee
Hi David,
Thanks for the five stars. We’re glad everything reached you quickly and appreciate you choosing Urban Hippee.
Kind regards,
Sarah
Fantastic....
Fantastic..... Service fantastic, fast delivery, great product.
Legs have reduced swelling, sleep is still up and down. Hoping over time sleep will get better. Thank you for the excellent service and a fantastic product
24 augustus 2026
Antwoord van Urban Hippee
Hi Deb,
Thank you for such a lovely review. It’s wonderful to hear you’re already noticing an improvement in your legs. Hopefully, with regular use, your sleep follows along too. We truly appreciate your support.
Kind regards,
Sarah
Antwoord van Urban Hippee
Thanks Jimmy — really glad you were happy with the service and quality. We really appreciate your support!
Amazing
Amazing, I have suffered with painful knees for at least 15 years advised all that could be done was replacement surgery. This morning I woke with no pain in my knees, walked without pain and felt years younger than the 79 I clocked up earlier this year. Unbelievable! Thanks to our painter for his encouragement to try grounding it works & thanks Urban Hippee.
28 augustus 2026
Antwoord van Urban Hippee
Thank you so much for sharing this, Estelle. We’re absolutely thrilled to hear you woke up feeling so much more comfortable and mobile. Wishing you many more restful, pain-free mornings ahead.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.