delivery prompt. im trying the underlay out on my twin sister who has just had hip surgery. i hadnt told her about the grounding underlay (i knew she wouldnt object if i did tell her) as i wanted a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
So far my experience with Urban Hippee has been great. They seem to be a very professional business, my ProX 750 red lamp arrived quickly and in perfect condition. I bought this for my son who suffers... Toon meer
Bedrijf heeft geantwoord
Very happy with our new products. The customer service is great, super speedy delivery. I will update in a few weeks as to how my sleep is with the grounding sheets. I purchased them for the whole... Toon meer
Great range of products with good information about each. Happy I could use PayPal as it’s my preferred method of payment. Fast efficient delivery service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family-owned Australian business specializing in grounding sheets and earthing mats, helping you connect with the Earth for better health and well-being. We also offer a range of blue light glasses, sleep accessories, and red light therapy panels to support your wellness journey.
Contactgegevens
4504, Narangba, Australië
- support@urbanhippee.com.au
- urbanhippee.com.au
4,8
Uitstekend
807 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love the product great customer…
Love the product great customer service. Fast delivery . Have purchased 3 now
24 juni 2026
Antwoord van Urban Hippee
Thanks Carolynne! We really appreciate your kind words and your continued support. So glad to hear you’ve been happy with the products, service and delivery.
Receive the product quickly
Receive the product quickly, the quality seems really good. I haven’t been able to use it long-term yet as I work away a lot so I haven’t seen any difference.
29 mei 2026
Antwoord van Urban Hippee
Thanks Margaret! We’re glad your order arrived quickly and that you’re happy with the quality so far. Since you haven’t had the chance to use it consistently yet, we’d definitely recommend giving it more time when you can, as results can vary from person to person.
Great all-round experience.
Great product, great service, great price, great all-round experience. I did my research on this product and landed on Urban Hippee. I'm glad that I did.
30 september 2025
Antwoord van Urban Hippee
Thanks so much, Bayley. Really appreciate you taking the time to do your research and choose Urban Hippee. We’re glad to hear you had a great all-round experience with the product, service and price. Thanks again for your support.
Exceptional service.
The service was more than expected, the item was posted very quickly and arrived on time, I'm very happy.
30 mei 2026
Antwoord van Urban Hippee
Thank you so much for your lovely review. I’m really glad to hear your order arrived quickly and that you’re happy with the service.
With regards,
Eli
Urban Hippee
So far, Very Happy
We have only been using it for a week but already feel some improvements. We're excited to see what the long term results will be. I would highly recommend the company for their products and customer service.
30 mei 2026
Antwoord van Urban Hippee
Thank you so much for your review. It’s great to hear you’re already noticing some improvements after the first week. We really appreciate your recommendation and hope you continue to enjoy it over the coming weeks.
With regards,
Eli
Urban Hippee
Antwoord van Urban Hippee
Thanks Rick, we really appreciate your review. Glad to hear your order arrived quickly.
With regards,
Eli
Urban Hippee
Exceeded expectations by a mile!
Exceeded expectations by a mile!
We purchased the Premium Grounding & Earthing Sheet hoping to feel the benefit in sleep quality we had been told about by one of our patients.
Ordering was simple, delivery was fast, and wow - the difference it has made to our quality of sleep is amazing. Not a big investment to feel much more "rested" every day.
27 mei 2026
Antwoord van Urban Hippee
Thank you David, that’s wonderful to hear. I’m really glad the Premium Grounding Sheet has exceeded your expectations and that you’re waking feeling more rested. We truly appreciate your thoughtful review.
With regards,
Eli
Urban Hippee
You constantly kept me up to date where…
You constantly kept me up to date where my parcel was so I didn't have to worry about it at anytime. Great customer service. Love it 😁
28 mei 2026
Antwoord van Urban Hippee
Thank you Rosemary, we really appreciate your kind words. I’m so glad the delivery updates gave you peace of mind and that you had a great experience with us.
With regards,
Eli
Urban Hippee
Our order was delivered very quickly…
Our order was delivered very quickly and in such a delightful and thoughtfully arranged package. Immediately you could tell these people love their business and want to share that with you.
26 mei 2026
Antwoord van Urban Hippee
Thank you Andrew, this was such a lovely review to read. We really do care about the little details, so it means a lot that the packaging and experience came through that way.
With regards,
Eli
Urban Hippee
This is such a good product
This is such a good product, I do notice the difference to my sleep pattern, also waking up more refreshed.
27 mei 2026
Antwoord van Urban Hippee
Thank you Stephen, we’re so happy to hear you’re noticing a difference with your sleep and waking up feeling more refreshed. Really appreciate you taking the time to leave a review.
With regards,
Eli
Urban Hippee
Antwoord van Urban Hippee
Thank you Sue, we really appreciate your review. Glad to hear everything was quick, efficient and uncomplicated.
With regards,
Eli
Urban Hippee
I did not think it would work
I did not think it would work
But my husband use to get cramps every morning in his legs.
But now he has not had one so that is amazing
It really does work as I am now getting a good nights sleep it amazing.
27 mei 2026
Antwoord van Urban Hippee
Thank you Marie, that’s amazing to hear. I’m so glad your husband has noticed such a difference and that you’re both sleeping better. We really appreciate you sharing your experience.
With regards,
Eli
Urban Hippee
Parcel arrived in good time reasonable…
Parcel arrived in good time reasonable price not sure of the effect yet, after using the mat for several weeks now I feel my tinnitus has declined
10 juni 2026
Antwoord van Urban Hippee
Thank you Wendy, we really appreciate your review. Glad to hear your parcel arrived in good time, and we hope you enjoy using it over the coming weeks.
With regards,
Eli
Urban Hippee
Antwoord van Urban Hippee
Thank you Ramandeep, we really appreciate your honest review. I’m glad to hear you’re loving it and feel it’s worth it.
With regards,
Eli
Urban Hippee
Best night's sleep
Received our grounding sheet and free mat in the specified timeframe. The first night with the sheet on we noticed we were a little hot (warm) and thought 'oh no what have we done' but every night since we have had the best night sleep. My husband was skeptical but he is getting a good nights sleep every night. We highly recommend the grounding sheet.
25 mei 2026
Antwoord van Urban Hippee
Thanks so much Kylie! We’re so happy to hear you and your husband are both sleeping well with the grounding sheet. Love hearing that even the skeptic is now getting a good night’s sleep 😄 Thanks again for the lovely recommendation!
Great product
Great product. Easy to order. Quick delivery. Product was beautifully packaged. I haven’t seen results yet though only it’s only been a week or so.
25 mei 2026
Antwoord van Urban Hippee
Thanks so much Lee! We’re really glad to hear your order arrived quickly and that you were happy with the packaging. It can take a little time to notice the benefits, so hopefully you start feeling some positive changes soon. Thanks again for your support!
No power cord in box can't use?
31 mei 2026
Antwoord van Urban Hippee
Hi Geneene,
Each grounding product should include one grounding cord and adapter, so I’m sorry if this was missing from your order.
We would have been more than happy to fix this right away if we’d known earlier. Please contact us at support@urbanhippee.com.au and we’ll get the missing cord/adaptor sorted for you.
Thanks,
Eli
Super fast delivery
From the time ordered my grounding sheet to the time I received it was only a couple of days! Super fast!
It’s a gift for my husband for his birthday in a couple of weeks, so looking forward to seeing the results.
31 mei 2026
Antwoord van Urban Hippee
Thank you, Debbie! We're glad to hear your grounding sheet arrived so quickly. We hope your husband enjoys his birthday gift and we'd love to hear how he gets on with it once he's had a chance to try it. Thanks for choosing Urban Hippee!
Great quality of materials.
Great quality of materials and manufacturing. Excellent fitting to my bed. Still to early to explore the physical benefits. Prompt delivery to my address. Very happy so far.
30 mei 2026
Antwoord van Urban Hippee
Thank you for your review, James. We're pleased to hear you're happy with the quality, fit, and delivery. As you've only just started using it, we hope you continue to enjoy it over the coming weeks. Thanks again for your support.
Relief from leg aching
I have a torn meniscus and my knee and leg have been aching every night and I have had to get up and warm a heat pack to settle it down and get back to sleep. I got my grounding sheet underlay on Monday and put it on immediately and I have not had any aching since. I’m so happy and I have slept better as well.
28 mei 2026
Antwoord van Urban Hippee
Thank you so much for sharing your experience, Vanessa. We're delighted to hear you've noticed a difference so quickly and that you're sleeping better without the nightly leg aching. Wishing you many more comfortable and restful nights ahead, and thank you for choosing Urban Hippee.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.