delivery prompt. im trying the underlay out on my twin sister who has just had hip surgery. i hadnt told her about the grounding underlay (i knew she wouldnt object if i did tell her) as i wanted a... Toon meer
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So far my experience with Urban Hippee has been great. They seem to be a very professional business, my ProX 750 red lamp arrived quickly and in perfect condition. I bought this for my son who suffers... Toon meer
Bedrijf heeft geantwoord
Very happy with our new products. The customer service is great, super speedy delivery. I will update in a few weeks as to how my sleep is with the grounding sheets. I purchased them for the whole... Toon meer
Bedrijf heeft geantwoord
Great range of products with good information about each. Happy I could use PayPal as it’s my preferred method of payment. Fast efficient delivery service.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family-owned Australian business specializing in grounding sheets and earthing mats, helping you connect with the Earth for better health and well-being. We also offer a range of blue light glasses, sleep accessories, and red light therapy panels to support your wellness journey.
Contactgegevens
4504, Narangba, Australië
- support@urbanhippee.com.au
- urbanhippee.com.au
4,8
Uitstekend
807 reviews
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The fastest delivery time and best results
The fastest delivery time. Easiest set up. A whole week no knee or hip pain. Thank you urban hippee great product.
27 mei 2026
Antwoord van Urban Hippee
Thank you, Michele! It's fantastic to hear the underlay was easy to set up and arrived so quickly. We're especially pleased that your knee and hip discomfort have improved and that you're happy with the product. Thanks for your support.
Only a week in
Only a week in, but waking up less during the night - last night only once and I fell straight back to sleep. Feel more grounded in my nervous system from the first night, with a physical response of my body seemingly coming back online in ways and thus needing sustenance, like needing to drink so much more water and an instant craving for wholesome foods with healthy fats, amino acids, vitamins and minerals to aid my bodies chemistry as it adjusts, which feels like better circulation and flow of pathways and circuits that’d probably been running on a low level from long term stress and survival mode for years. And feeling more awake during the day, and noticing I’m waking up easier. Only a week so far…
26 mei 2026
Antwoord van Urban Hippee
Hi Lily,
Thank you for sharing your experience. It's wonderful to hear you're already noticing improvements in your sleep and feeling more rested during the day after just one week.
Many customers tell us that the changes they notice are often subtle at first and can continue to develop over the following weeks as they use their grounding product consistently. We also love hearing that you're paying closer attention to hydration and nourishing foods as part of your wellness journey.
We really appreciate you taking the time to leave a review and look forward to hearing how you continue to progress over the coming months.
Kind regards,
The Urban Hippee Team
Amazing Client Service and Empathy
I purchased a Premium Grounding & Earthing Sheet and a Grounding and Earthing Mat. It arrived promptly, beautifully presented and I was eager to get it on my bed. We tested the earth of the powerpoints next to our bed and did get very low readings using the special plugs provided, quite expected. My partner slept so well that night.
However I have a very rare skin issue that makes me "attract" static in many places where nobody else does. My first night was just not viable with the grounding and earthing sheet. BUT this is where a great supplier shows its true stripes.
I explained the issue in an email, Urban Hippee explained a few options, but at the same time also suggested a full refund upon return of the goods which came on receipt of the return.
All too few companies willingly realise that their goods might not work for everyone and make the supply and return so easy. Thank you so much.
27 april 2026
Review zonder uitnodiging
Antwoord van Urban Hippee
Hi Vicki,
Thank you so much for your thoughtful review.
While we're sorry the grounding sheet wasn't suitable for your particular circumstances, we're very pleased we were able to assist and make the return process simple and stress-free.
We firmly believe that great customer service means supporting our customers regardless of the outcome, and we're grateful for your kind words about your experience with our team.
Thank you again for giving our products a try, and we wish you all the very best.
Kind regards,
The Urban Hippee Team
Antwoord van Urban Hippee
Hi Alan,
Thank you for your review.
We're delighted to hear you were happy with both the products and the service. We truly appreciate your support and hope you continue enjoying your purchase.
Kind regards,
The Urban Hippee Team
Good Service
25 mei 2026
Antwoord van Urban Hippee
Hi Alf,
Thank you for taking the time to leave a review.
We're pleased to hear you were happy with the service and appreciate your support.
Kind regards,
The Urban Hippee Team
Very expeditious experience from th…
Very expeditious experience from th time of ordering to the time of delivery
25 mei 2026
Antwoord van Urban Hippee
Hi Dave,
Thank you for your review.
We're glad to hear your order arrived quickly and that the entire process was smooth from start to finish. We appreciate your support and hope you enjoy your purchase.
Kind regards,
The Urban Hippee Team
Prompt delivery and great experience of…
Prompt delivery and great experience of using the grounding sheet. Thank you.
25 mei 2026
Antwoord van Urban Hippee
Hi Lynne,
Thank you for your kind review.
We're delighted to hear your order arrived promptly and that you're enjoying your grounding sheet. We appreciate your support and hope it continues to serve you well.
Kind regards,
The Urban Hippee Team
Items arrived very fast
Items arrived very fast. I was very impressed with that. Well done!
25 mei 2026
Antwoord van Urban Hippee
Hi Cameron,
Thank you for your review.
We're thrilled to hear your order arrived quickly and that you were impressed with the delivery speed. We appreciate your support and hope you enjoy your purchase.
Kind regards,
The Urban Hippee Team
OMG game changer for me
OMG game changer for me, I bought the grounding underlay as I was having trouble sleeping and using prescribed melatonin which is not always effective. Stopped taking the melatonin the day I received the underlay and wow! slept like a log and so relaxed in the morning. I have 3 weeks before writing this review and I am very happy with this product have slept very well and have only had 3 nights in the 3 weeks of little sleep, which is fine because you are so relaxed, no tossing and turning. I will now purchase the pillow case.
4 mei 2026
Antwoord van Urban Hippee
Hi Juanita,
Thank you for sharing your experience.
We're delighted to hear the grounding underlay has made such a positive difference to your sleep and that you've been enjoying more restful nights over the past few weeks. Consistent, quality sleep can make a huge difference to how we feel each day.
It's also wonderful to hear you're considering adding one of our grounding pillowcases to your setup.
Thank you again for your support and for taking the time to leave such a lovely review.
Kind regards,
The Urban Hippee Team
First night with bed grounding
First night with bed grounding, I slept for first couple of hours, then woke up, and was unable to fall asleep again. My legs were stinging, and after an hour I had to disconnect the sheet. Very quickly fell asleep again, and slept till 6.30am. Without doubt, the grounding sheet was picking up something, but it was very unpleasant. Something is wrong.
4 mei 2026
Antwoord van Urban Hippee
Hi Graham, we're sorry to hear about your experience. We’ve been selling grounding products for around 10 years and have never encountered this type of reaction before.
Please contact us at support@urbanhippee.com.au so we can investigate further and check how the sheet has been set up and connected. We’d be happy to help troubleshoot this with you.
– Urban Hippee
Ordering my ground underlay was easy…
Ordering my ground underlay was easy and was delivered quick. The grounding mat bonus is much appreciated and use it regularly when watching tv. I have felt the difference when using Urban Hippee product. My friend referred the product and it has helped his chronic fatigue. I don't have aches when waking up in the morning.
3 mei 2026
Antwoord van Urban Hippee
Thanks so much for the great feedback Patrick. We’re really happy to hear both the grounding underlay and bonus mat have been working well for you. It’s also great to hear you’re waking up without the usual aches, and we appreciate your friend recommending us as well.
Thanks again for your support and for taking the time to share your experience.
Regards,
Urban Hippee
Product received promptly and as…
Product received promptly and as described and the instructions are easy to follow. Have only been using the sheet for a week and already noticing a good change, sleeping better even waking before my alarm and not being as tired when I wake. Also my hips are starting to not ache as much, So overall to this point I'm very happy with my purchase. Thank you.
19 mei 2026
Antwoord van Urban Hippee
Hi, thank you so much for the lovely review 😊 We're so happy to hear your grounding sheet arrived quickly and that you're already noticing improvements in your sleep and energy levels after just a week. It's also great to hear your hips are starting to feel better too. We really appreciate you taking the time to share your experience and hope the benefits continue over the coming weeks 💚
– Urban Hippee
Talk about quick delivery
Talk about quick delivery. Arrived the day after I ordered it.
Happy with it so far.
Looking forward to the next few months for full affects. The first night I did get the tingling however my partner didn't and we both slept well. Sleep seems to be getting better. Hoping the good sleep continues. Will do another review in a few months. Easy order process. And good value deal. The only thing I would suggest is if ordering more than one for the company to include an additional product leaflets as they come in the same box.
5 mei 2026
Antwoord van Urban Hippee
Hi Pam, thank you so much for the detailed review 😊 We're really glad to hear your order arrived so quickly and that both you and your partner are already sleeping well. It’s also great to hear you noticed the tingling sensation on the first night — everyone experiences grounding a little differently, so it’s completely normal if one person feels more than another. We really appreciate the helpful feedback regarding extra product leaflets too, that’s a great suggestion and something we’ll definitely take on board. Thanks again for your support and we’d love to hear how you’re going in a few months 😊
– Urban Hippee
Great service my product I purchased…
Great service my product I purchased was here in no time!!
5 mei 2026
Antwoord van Urban Hippee
Hi, thank you so much for your review 😊 We're really happy to hear your order arrived so quickly and that you were pleased with the service. We truly appreciate your support and hope you continue enjoying your grounding product!
– Urban Hippee
Great product work as described now me…
Great product work as described now me and my wife get out bed every morning alert and very little inflammation pain now after 2 week of use thank you.
5 mei 2026
Antwoord van Urban Hippee
Hi Bill, thank you so much for sharing your experience 😊 That’s fantastic to hear both you and your wife are waking up feeling more alert and noticing less inflammation and pain after only a couple of weeks of use. We really appreciate the feedback and are so glad the product is working well for you both. Thanks again for your support!
– Urban Hippee
Prompt service
Quick delivery. After a week, I have noticed deeper sleep and longer periods of sleep.
4 mei 2026
Antwoord van Urban Hippee
Hi Lauren, thank you so much for your review 😊 We're really happy to hear your order arrived quickly and that after only a week you're already noticing deeper sleep and longer periods of rest. That’s wonderful feedback to hear. We truly appreciate your support and hope the benefits continue improving over the coming weeks!
– Urban Hippee
Antwoord van Urban Hippee
Hi Lyn, thank you so much for the lovely feedback 😊 We're so glad to hear everything arrived quickly and that you're happy with the product and packaging. We really appreciate your support and hope you continue enjoying the benefits of grounding!
– Urban Hippee
Antwoord van Urban Hippee
Hi Howard, thanks so much for your review! 😊 We're really happy to hear the order arrived promptly and that you're pleased with the quality. We truly appreciate your support and hope you continue enjoying your grounding product.
– Urban Hippee
As a chronic insomniac I'm sleeping…
As a chronic insomniac I'm sleeping longer and dreaming every night again. Quality product, easy to setup. Thank you for your innovative design and commitment to quality products.
1 mei 2026
Antwoord van Urban Hippee
Hi Wen, wow — thank you for such an amazing review. Hearing that you're sleeping longer again and even dreaming every night is incredible 😊 We’re so happy the product has made a positive difference for you. Thank you as well for the kind words about our design and quality — we genuinely put a lot of care into what we do. Wishing you many more restful nights ahead!
– Urban Hippee
Some sort of miracle device.
I am a very active 72 yo male living in a rural environment and all the chores that entails so waking up stiff and sore with aching joints is (was) part of life.
A short while ago the world started inundating me with info about grounding and this piqued my interest. Lots of research later (some using AI) I was determined to give it a try and as Urban Hippee was rated way above everyone else (in for a penny!!) I ordered the mattress cover. After the first night I woke up refreshed with minimal aches and pains and - checking with my partner - she was the same. Literally a whole new experience. Now 5 sleeps later we are - well not quite - bounding out of bed but far less creaking and no pains in my joints / muscles and sleeping far better (even my Garmin agrees)
Buying the Urban Hippee grounding mat has literally changed our lives and we cannot recommend it highly enough.
1 mei 2026
Antwoord van Urban Hippee
Hi Richard, thank you so much for taking the time to leave such an incredible review. Reading stories like yours honestly means the world to us 😊
We loved hearing how much research you did beforehand and that both you and your partner noticed a difference so quickly — especially waking up with less stiffness, soreness, and better sleep. Even the Garmin getting involved gave us a laugh 😄
It’s feedback like this that keeps us passionate about what we do. We truly appreciate your support and are so happy the grounding mat has become such a positive part of your daily life.
– Urban Hippee
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