Not only am I totally obsessed with all the gorgeous fragrances that come from Urban Rituelle, especially the soy candles which I always have burning in my home.. the customer service team are absolut... Toon meer
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Lees wat reviewers zeggen
We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... Toon meer
Bedrijf heeft geantwoord
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... Toon meer
Bedrijf heeft geantwoord
Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.
Contactgegevens
Unit 17/59-63 Captain Cook Drive, 2229, Caringbah, Australië
- (02) 9531 1244
- info@urbanrituelle.com.au
- urbanrituelle.com.au
4,9
Uitstekend
288 reviews
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Christmas Gift Shopping Made Easy By Urban Rituelle
The company's detailed website made choosing products you wanted to buy for gifts easy. The ordering online & processing payment was simple. The delivery details were always updated & the Australia Post service was quick & reliable.
12 november 2023
Antwoord van urbanrituelle.com.au
Thank you Gladys for your wonderful feedback! It is so great to hear that you found the website easy to use & that the process was simple! We love a good news story! Thank you! Leanne, Director
It's great for my hands
12 november 2023
I absolutely Love my products the smell…
I absolutely Love my products the smell is divine on my hands and body. The moistuiser leaves my skin so soft and smooth. Definitely will purchase again and again!!!
12 november 2023
Antwoord van urbanrituelle.com.au
Thank you for your review Kylie! We just love hearing such wonderful feedback & it makes us so happy to know our products are so loved!
Not for me…
I’m definitely in the minority but I didn’t enjoy any of the 4 reed diffusers ( the staff faves) I picked. They were very sharp and overpowering and basically like a big hit of raw essential oils. I didn’t get the sophisticated layered scents I was hoping for. Maybe the candles are different but I had to remove these from the rooms as I didn’t enjoy them.
13 november 2023
Review zonder uitnodiging
Antwoord van urbanrituelle.com.au
Thank you for sharing your thoughts on our reed diffusers. We're sorry to hear they didn't meet your expectations, and we appreciate your honest feedback. Our team & customers love lemongrass, its consistently our best seller, but I understand that scent preferences can vary, and we understand these particular scents were not to your liking. I would suggest our new Apotheca range which is a sophisticated collection of home fragrance, with more complex layers.
Antwoord van urbanrituelle.com.au
Thank you so much for your review, I am so glad to hear the delivery was prompt!
Ethical Australian company
I initially tried Urban Rituelle because they were an Australian company with a good ethic base. What keeps me coming back are the wonderful products that I enjoy each day.
18 oktober 2023
Antwoord van urbanrituelle.com.au
Thank you so much for your feedback! It means so much to us! We are proudly Australian-made & do our best to look after our team, our community & also make wonderful products for you to enjoy!
Great product fantastic delivery time
18 oktober 2023
Antwoord van urbanrituelle.com.au
Thank you for your wonderful feedback! We are so proud of our fabulous service & our team that ensure delivery is always fast & efficient!
Fragrance spray
Received my fragrance spray quickly, beautifully packaged. Love this spray.
21 september 2023
Antwoord van urbanrituelle.com.au
So glad to hear you love our new Room & Linen Mist! It is such a beautiful product & we're thrilled to know you love it too!
Wonderful scents and aromas from…
Wonderful scents and aromas from candles and soaps.
19 september 2023
Antwoord van urbanrituelle.com.au
Thank you for the lovely review! We are thrilled that you love our scents!
Love the fragrances although the reeds…
Love the fragrances although the reeds don’t seem to carry the fragrance as well when below half full
14 september 2023
Antwoord van urbanrituelle.com.au
Hi, Thanks for your feedback. So glad to hear you love the fragrances! The natural reeds absorb the fragrance from the bottle & disperse the oil into the air, if the reeds have less oil to absorb, then they may disperse less fragrance. The best remedy for this is to flip the reeds, then they will have more oil & fragrance on them. Sometimes the reeds can get clogged with fragrance, oil & dust, if this is the case we can send you replacement reeds! Please let me know if you would like us to send these to you.
I've always been in love with your…
I've always been in love with your products!! They are alive and gorgeous on your skin. I run a 64 tonne river boat on the Mighty Murray here in Mildura Victoria and decided your products were the best for our guests. Our discerning River Dream Boatel Guests are looking for that something special on their Murray River
houseboat holiday and your products make them feel so pampered and special. By adding those extra warm and tender touches to our guest's holiday, we sure make a difference. Thank you for adding to our 5 star Luxury experience on the Murray River onboard our opulent Riverdream Boatel. Kind regards Cheryl
12 september 2023
Antwoord van urbanrituelle.com.au
Thank you so much for your wonderful review! I am so pleased to hear that our products are on your beautiful boat, River Dream Boatel! I am sure that your guests feel pampered & that they remember the extra special touches, long after they return home. Again, thank you for sharing this wonderful feedback with us, it means the world!
Great website for online shopping
Great website for online shopping
Prompt sending of goods
14 augustus 2023
Antwoord van urbanrituelle.com.au
Thanks so much for your positive feedback! So glad to hear that you are happy with the website & your delivery.
Beautiful and lasting fragrance at a…
Beautiful and lasting fragrance at a good price
14 augustus 2023
Antwoord van urbanrituelle.com.au
Thank you for the positive feedback! We are so glad you are happy with your products & appreciate the time taken to leave us your review!
Love all products
Love all products, the candles are amazing beautiful, creams, diffuser and everything!!
17 augustus 2023
Antwoord van urbanrituelle.com.au
I am delighted to hear that you love our candles, creams, and diffusers! Thanks for sharing. It makes our day!
My order was dispatched in a timely…
My order was dispatched in a timely manner and it arrived safe and sound to my new address. The products (a refill for my reed diffuser of Black Amber, Rosewood and Cedar) and I thought I'd try a new diffuser to fill our new home and chose Wild Rose, Sweet Orange and Amber, and my goodness, what a delightful fragrance - I love it as much as the original one I've purchased! Thank you Urban Rituelle for these gorgeous products - I just wish there was a body fragrance that went with them both.
6 september 2023
Antwoord van urbanrituelle.com.au
We're delighted you adore our fragrances! We'll certainly explore creating complementary body fragrances based on your suggestion. We do have hand & body lotions which will keep your skin deliciously scented. I highly recommend them! Enjoy your diffusers!
Great product
Great product, lovely scent. Came in a quick turnaround from the time of purchase to delivery. Thanks for your lovely products
15 augustus 2023
Antwoord van urbanrituelle.com.au
Thank you for the glowing review! We're delighted you love our product and the speedy delivery. Leanne
Product arrived so quickly!
14 augustus 2023
Antwoord van urbanrituelle.com.au
I'm so glad to hear that your product arrived so quickly! 😄 Speedy deliveries can really add to the excitement of receiving a new item. Enjoy your new purchase! Leanne 🎉
New Favourite Scent
Loving the wild rose, sweet orange and amber fragrance in the hand soap and lotion!
14 augustus 2023
Antwoord van urbanrituelle.com.au
Hi Marie! 🌹🍊 It's wonderful to hear that you're loving the wild rose, sweet orange, and amber fragrance in the hand wash and body lotion. It's a much-loved scent! Enjoy the lovely aroma and pamper yourself! 😊🌸🧴
Antwoord van urbanrituelle.com.au
Thank you for your kind words! We're thrilled that you love our product and found our communication fabulous. We appreciate your support! Leanne
Antwoord van urbanrituelle.com.au
Thanks so much for your review! We really do appreciate your feedback & so happy to hear it works well for you!
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