Not only am I totally obsessed with all the gorgeous fragrances that come from Urban Rituelle, especially the soy candles which I always have burning in my home.. the customer service team are absolut... Toon meer
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Lees wat reviewers zeggen
We burn Urban Rituelle Mandarin, Basil and Lime candles all day very day in our store. Our customers always ask what the amazing scent is when they walk into the store. We highly recommend Urban Ri... Toon meer
Bedrijf heeft geantwoord
I have used the diffusers before and loved them! First time purchase online. Although my order didn't arrive as quickly as other online orders I have made my order arrived carefully wrapped. My husba... Toon meer
Bedrijf heeft geantwoord
Mandarin, basil and lime diffusers and hand/body wash along with the burst of room mist are great combination to bring out a relaxing mood as you enter the bathroom. I definitely am happy with my purc... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Urban Rituelle is an award-winning boutique manufacturer of Australian-made bath, body, skincare & home fragrance products, located in Caringbah, south of Sydney's CBD. Inspired by the sanctity of nurturing both body & soul, our Australian-made products celebrate and enhance everyday rituals.
Contactgegevens
Unit 17/59-63 Captain Cook Drive, 2229, Caringbah, Australië
- (02) 9531 1244
- info@urbanrituelle.com.au
- urbanrituelle.com.au
4,9
Uitstekend
288 reviews
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Great oils nice aroma throughout my…
Great oils nice aroma throughout my place. Have been buying there products for the last 3 yrs.
12 augustus 2023
Antwoord van urbanrituelle.com.au
We're delighted to hear that you've been enjoying our oils and their lovely aromas in your home for the past three years! Your continued support means the world to us. Thank you for choosing Urban Rituelle!
Happy to support an Australian company making some great products
I have loved the candles and diffuser reeds - good quality and lovely scents. My experience with perfumes was not so good, the Cardamom, Cedar and Vetiver smells to me like a wet pile of wood and I accidentally ordered two, so that was an expensive mistake! I should have paid more attention to the name - as it clearly indicates wood. Regardless, I will order candles and diffusers again - they make lovely gifts too.
19 juli 2023
Antwoord van urbanrituelle.com.au
Hi, I am so glad that you loved the candles and diffusers! However, I am sorry to hear you didn't love the perfume you selected. It's actually one of my personal favourites, but I love the smell of woody fragrances!!! To me it is heavenly, but that is the thing with perfume, it's personal. I think you would like the others in the collection that are brighter & lighter, you should try the Pink Grapefruit & Lemongrass or the Geranium & Mandarin, they are much fruitier & softer. If you want to return the others we could replace them for you. Leanne, Director
The Best Natural Botanical Perfumes!
I absolutely love the natural botanical perfumes! I have a sensitivity to fragrances, perfumes usually trigger migraines, but these don't bother me at all and the scent lasts without being overpowering.
17 juli 2023
Antwoord van urbanrituelle.com.au
Hi Sarah,
Thanks so much for this fabulous feedback! It makes us so happy to hear this! These perfumes are proudly 100% natural and are a personal passion project of mine. This is the best news ever! Leanne
Beautiful products
14 juli 2023
Antwoord van urbanrituelle.com.au
Thanks for your review of our products! We are always grateful for lovely feedback! Leanne
Antwoord van urbanrituelle.com.au
So glad to hear you love this fragrance! Its like a day-spa in a candle!
Antwoord van urbanrituelle.com.au
Thank you for your review! We're happy to hear that you found the online ordering process easy and enjoyed our great delivery service. We aim to make your shopping experience as smooth as possible! 😊🚚
Antwoord van urbanrituelle.com.au
Thank you for your feedback! We're glad you experienced great service and fast delivery. Thanks for your support! 😊🚀
Scented Candles
from purchasing to Receiving order arrived quickly. Very Happy with product Candles Beautifully scented lovely packaging
13 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for your positive feedback! We're thrilled that you had a great experience from purchasing to receiving your order quickly. We're glad you're happy with our beautifully scented candles and lovely packaging. Enjoy the ambiance they create! 🕯️😊
Love the products
10 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for the love! We're delighted you enjoy our products & appreciate your support of our small family business. 😊🌸
Beautiful Aromas
The products are well described, the packaging is beautiful, the hand and body lotions have exquisite aromas which are long lasting and moisurise the skin beautifully.
13 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for the fantastic review! We're thrilled you appreciate our products & beautiful packaging. It's so great to hear that our hand & body lotions are keeping your skin moisturised & happy! 🌺😊
Beautiful candles at affordable price…
Beautiful candles at affordable price they smell Devine I am so glad my friend recommended them.
14 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for your kind words! We're delighted you love our beautiful scented candles. We're so grateful for your friend's recommendation! Enjoy the cozy ambiance they bring. 🕯️🌟
Always great service
Always great service, beautiful packaging of items and the quality of the shave cream is outstanding. The best for my skin by far.
14 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for your wonderful feedback! We take pride in providing great service, beautiful packaging, and we are so glad to hear you love our shave cream. Thank you! 🌟
Super quick and easy transaction…
Super quick and easy transaction online. Beautiful products too!!
14 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for your kind words! We're glad you had a super quick and easy online transaction and loved our beautiful products. Enjoy! 😊
Love summer holiday
Love summer holiday. I placed my order within a couple of days the order was delivered. Very happy with the product & the service
14 juni 2023
Antwoord van urbanrituelle.com.au
Thank you for your positive feedback! We're thrilled you enjoyed our product and service. Enjoy your goodies! 🌞
Love the fragrance and texture of the…
Love the fragrance and texture of the hand washes. Easy to use website, quick delivery
13 juni 2023
Antwoord van urbanrituelle.com.au
Thank you so much for your review! We love to hear such great feedback! The handwashes are really divine, I'm so glad to hear that you love them too! Leanne
I love the beautiful fragrance of Urban…
I love the beautiful fragrance of Urban Rituelle that meets me everytime I walk in the door!
16 mei 2023
Antwoord van urbanrituelle.com.au
Hello Bridgette! Thanks for your lovely review! I'm so glad to hear you love our lemongrass collection, its one of our all time favourites! Thanks for supporting our family business, you are the best! Leanne xx
Antwoord van urbanrituelle.com.au
Thank you for your wonderful review! I'm so glad to hear that our candles make your home smell gorgeous! We are so grateful for your support of our family business! Leanne : )
Sensational Soaps
Have been buying UR soaps in bulk for years for use in shower and all our hand washing. They have beautiful fragrances and never dry your skin even with all the additional hand washing we did during COVID and continue to do. Wonderful product. Will continue to buy as long as it’s available.
15 mei 2023
Antwoord van urbanrituelle.com.au
Thank you so much for the wonderful review! It means so much to us to read this great feedback. We have been making the soaps for 24 years now & they are loved by so many! Thank you again for taking the time to let us know you love our soaps! It means so much to our family business! Leanne x
The smell is to die for!!
16 mei 2023
Antwoord van urbanrituelle.com.au
Thanks so much for your great feedback!!! We love all of our fragrances & so glad to hear you love them too! Leanne : )
Happy with the product itself, unhappy with the pump
I am happy about the way my online order was managed and delivered. I am happy with the product itself (hand and body lotion), but quite unhappy with the pump that only works for the top half of the bottle and leaves the bottom half behind.,
9 mei 2023
Antwoord van urbanrituelle.com.au
Dear Tony,
Thank you for your valued feedback on your recent purchase of our hand and body lotion. I'm glad you're happy with the product & delivery, but I do apologise for the pump issue you are experiencing.
I understand your frustration! I will send you an email directly, so we can send a replacement for you.
I do apologise for this inconvenience & will resolve this for you. Leanne x
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