All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Toon meer
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Lees wat reviewers zeggen
Great service fast shipping definitely one of my 2 favorite places to buy gunpla or models in general. They have a pretty good selection of kits from hg to pg and beyond plus they carry hard to find t... Toon meer
Got the item as described. Arrived in excellent condition. All runners were in great shape. Nothing was missing, broken or deformed. As I ordered the upscaled RG Zeong 1/100 scale. Communication betwe... Toon meer
All orders I have made so far (3-4) have come in a timely fashion with little delay with prices that are either comparable or lower than other sellers. I have heard of delays for pre-orders, but as of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contactgegevens
Verenigde Staten
- usagundamstore.com
4,8
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The package arrived late
The package arrived late, but it arrived in good condition.
The Wolf Corpse Heavy Industry 1/60 scale Logar kit did not come in an illustrated box. The kit was packaged in shipping boxes. At the price, I can understand why they have to cut packaging costs and avoid copyright issues.
Not all parts are in bags. A box contains many loose parts. Have not counted all the parts yet. Everything looks good tho. I hope nothing is missing, and I'm looking forward to building it.
28 augustus 2026
I keep coming back because everything…
I keep coming back because everything is packed so well.
28 augustus 2026
Couldnt beat the pricing
28 augustus 2026
Highly recommend purchasing here
From browsing through the web sight and the abundant merchandise in stock to the final purchase and the quick shipping, everything was an good experience.
26 augustus 2026
Great store!
Great store overall! The delivery was prompt and they kept me updated with my orders. Their prices are fair with most items in the store. I did some research on price comparison and all the model kits I wanted USAGS was recommended. If you sign up with them (which is free) they will send you notifications for great deals weekly. Sometimes they will send you a discount code after a purchase so that’s another plus!
27 augustus 2026
The price and availability of the item…
The price and availability of the item i ordered.
27 augustus 2026
Great site for models and figures
The selection of products is great and the prices are fair. Shipping is amazing because everything arrives early and in good condition.
27 augustus 2026
Price of the pen was actually pretty…
Price of the pen was actually pretty good. Probably going to buy some more later on
26 augustus 2026
After waiting 8 months a couple of the…
After waiting 8 months a couple of the figurines had parts break. My granddaughter is 11 so she was being very careful. We tried super glueing them but it won't hold. For the price, very disappointed in the quality.
22 juli 2026
Antwoord van usagundamstore.com
Hi Maureen,
Thank you so much for taking the time to share your feedback with us. We truly appreciate you bringing your concerns to our attention.
If your items had arrived broken or damaged, we would have been more than happy to assist with a return within our 30-day return period. Depending on available inventory, we could have provided a replacement or issued a full refund. We also want to clarify that while we stand behind the products we sell, we are not the manufacturer, so we unfortunately have limited control over the quality and craftsmanship of the figurines themselves.
Although the order is now outside of our 30-day return period, we understand that you were disappointed with the quality of the products. As a courtesy, I was able to issue a partial refund toward your order.
We sincerely appreciate your feedback and hope this helps address your concerns. If you need any additional assistance, please don't hesitate to reach out to our support team at support@usags.com.
Got the item as described
Got the item as described. Arrived in excellent condition. All runners were in great shape. Nothing was missing, broken or deformed. As I ordered the upscaled RG Zeong 1/100 scale. Communication between the seller was excellent. As they answered my questions. Trusted highly recommended seller. Great job thank you USAGS.
26 augustus 2026
It was really nice
It was really nice, the price was chill and the package came a day early!
26 augustus 2026
Good place to get all you gunpla needs…
Good place to get all you gunpla needs I just wish we could combine our reward points and discount codes great job prices are always fair ordering is always smooth even pre order and delivery is always on time and packages very well
26 augustus 2026
They have good communication and…
They have good communication and service.
Delivery method also easy to track and reliable.
25 augustus 2026
The best place to buy Gunpla and other…
The best place to buy Gunpla and other plamo hobby kits.
4 mei 2026
Awesome company
Awesome company that goes out of its way to treat customers well. Would recommend to anyone in the hobby builder scene.
25 augustus 2026
USAGS provides excellent service
USAGS provides excellent service, from when I started shopping at their store they've improved shipping times, and there's a deal or markdown for almost anything you could want! 10/10, would recommend if you're looking for gunpla or other plastic model kits!
25 augustus 2026
They honestly need more offers for less…
They honestly need more offers for less shipping cost, everything here is good
25 augustus 2026
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