All my orders have been delivered quickly and well packaged. The constant sales keep me checking the shop again and again like an addict. I do wish the emails would take my purchase history into accou... Toon meer
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Lees wat reviewers zeggen
Great service fast shipping definitely one of my 2 favorite places to buy gunpla or models in general. They have a pretty good selection of kits from hg to pg and beyond plus they carry hard to find t... Toon meer
Got the item as described. Arrived in excellent condition. All runners were in great shape. Nothing was missing, broken or deformed. As I ordered the upscaled RG Zeong 1/100 scale. Communication betwe... Toon meer
All orders I have made so far (3-4) have come in a timely fashion with little delay with prices that are either comparable or lower than other sellers. I have heard of delays for pre-orders, but as of... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contactgegevens
Verenigde Staten
- usagundamstore.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and I’m grateful for the team
24 augustus 2026
Amazing Quality
It might be pricey, but it’s all worth it when it arrives as they put so much care into making sure kits maintain premium quality once they reach the front door. They also send a fun sticker.
25 augustus 2026
Package Arrived, but No Freebie
The order was processed in a timely manner, and it arrived quickly. The model was packed so it didn't move in the box. The only problem I had was that I didn't get the free sticker for last month. I'm a Tallgeese fanboy, and that sticker was one I actually wanted.
24 augustus 2026
Damaged delivery
I dont believe it was your fault but my package did arrive damaged. Im very happy that the parts are okay but the box which I like displaying came just completely squashed
24 augustus 2026
Antwoord van usagundamstore.com
Hello Bryce,
Thank you for reaching out. We’re sorry to hear that the box arrived with some damage from the postal carrier during transit.
While we do not guarantee the condition of the product packaging, as the box is primarily intended to protect the contents inside, we understand that receiving a damaged box can be disappointing. As a courtesy, we have gone ahead and applied a discount to your order. You should have received an email with details regarding the partial refund.
If you notice any damage to the actual contents of the kit, such as a damaged runner or part, please don’t hesitate to reach out to us at support@usags.com, and our support team will be happy to assist you.
Great shop
I like the Selection, website navigation and quick shipping . I’ve also drove across the state to the storefront and it was awesome.
24 augustus 2026
Great Online store to buy some gundam models
USAGS has always used great Delivery service, and always arrive with no problem. Their Price are very reasonable, and I love their point system too. They also quite often have sales especially near Holidays. Finally they have a great custom service, that always answer you within 24 hours.
24 augustus 2026
Great hobby store you can trust for more than you can think of!
I love their personalized packaging and always having what they say they do in stock. Their website just needs to divide the pre-orders from regular stock and it'd be perfect. I have ordered hundreds from them and I will continue to do so happily as long as they maintain their customer centric focus and quality product stockings. Thank you guys again and always!
24 augustus 2026
They've got what I want, and that's all I need
I've never had a problem with the store and their inventory is pretty current for what I build.
24 augustus 2026
Great online store
Quick delivery, great prices, product in stock. They only place I get my Gunpla.
24 augustus 2026
Best place for gunpla and other modeling essentials
As always USAG takes the time to make sure my orders arrive to me in a reasonable time as well as making sure that the products are safe in shipping.
24 augustus 2026
Wonderful Items
Wonderful Items. My husband was so excited to get these. The shipping was fast. Had no issues whatsoever. Will definitely be ordering from again!
24 augustus 2026
Beautiful
Shopping experience was absolutely amazing. They care very much about their customers and they have everything you'll ever need for hobbying.
7 augustus 2026
Consistent quality every time!
USAGundam has consistently been a quality store to go to for my Gunpla and hobby supply needs. Thanks so much to Adam, Zach, and the rest of the team!
4 augustus 2026
Items arrived in excellent condition
Items arrived in excellent condition. Ended up having to move to a new address months after placing my preorder. Address was changed on my order immediately after request with no issues
5 augustus 2026
transaction was a breeze!
7 augustus 2026
Like always the packaging was perfect…
Like always the packaging was perfect and the shipping was on time. Between the great inventory and awesome deals you guys have made one of the best markets/store for gundam.
7 augustus 2026
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