Usbcanada Reviews 

Sharing our real‑world B2B experience at Shenzhen Supnic Technology.
USBCANADA / Canpromos failed to settle our invoices from late last‑year onward, constantly rescheduling payment deadlines. There was no reply after our April follow‑ups, and our team got blocked on social‑media channels even though their business kept running.
A key reminder for B2B peers: exercise caution when extending credit terms. Complete supporting documents are kept for verification.

We ordered USB's for a special promotional event and Jeremy and his team at USB Canada went to great efforts to design an attractive, effective product in a very timely manner. I would recommend this company to anyone looking for quality products and great customer service and satisfaction at very competitive prices! Thank you very much Jeremy :)

We needed our USB lanyards with a tight deadline, and USB Canada was able to ship them to us just in time for our conference! The quality is great! Our staff were impressed by this innovative idea! Thank you!

Excellent! Would not hesitate to recommend to anyone!

The service was quick and efficient. the prices wer great and the shipping was much faster than expected. The order was produced and shipped within 15 days.
Thank you!

Great service, great prices, and delivered on time.

We put in a last minute order for 50 custom print USBs for a conference taking place on the other side of the country. USBCanada was incredibly helpful in getting us set up and on our way with no hiccups and the product looks great!

Great intuitive customer service, wonderful products, great prices and turn around time! Will definitely use USB Canada again!

Lots of good selection of styles, very good support online support and provided digital examples that assisted in seeing the final product.

No Hassle! Easiest purchase I every made. I was looking for economical, small memory usb keys to put my company logo & phone number, for tax data distribution to my clients. USB Canada responded very quickly to my quote request. The price was fair (no haggling or promises of free items if I place order with them and no threat of price increase if order is not placed within same day). They coached me through their simple order process and provided me with lead times that fit my schedule. The process was painless. The service was excellent and the product arrived before the expected date in perfect condition. Great experience for hassle free promotional product purchase. I will buy from them again and I will recommend them to others who are looking for product. Thanks USB Canada! .

I place an order and provided jpeg for customization weeks before I needed them. I was told I would have them in hand on a specific date and trusted that I would. When I followed up the week prior to promised delivery date, I heard nothing back. I followed up again on the delivery date and they told me they hadn't heard back from me to confirm their proof which they claimed they sent. I went back in my email and junk mail and nothing was received for me to proof. The only thing was an email confirming receipt of jpeg and promised delivery date. Not only did they drop the ball, they lied about it. So much for customer service. I have found a new source for my customized USB that will pick up where this company dropped the ball. I would never recommend this company to anyone

Complaint amendment - Due to the fact that I, the customer am not privy to your order protocol (that should be explained by the sales rep when the order is being placed in good faith) the response to my complaint is unacceptable. I don't believe you treat your customers well, instead lay balme on them when you mess up an order. If anyone wishes to be treated this way, then they should use your company. If they wish to order something w a sales rep, they should be directed to a website that prompts them through the ordering process. Clearly, the 'live sales rep' model doesn't work well for USB Canada. I've already ordered my replacement USBs from a company that will have them here by Friday. Now, THAT is service

Their customer service was impeccable - fast email replies and accurate digital proofs. This was the first time we've ordered branded products, and would definitely recommend them to others.

Awesome USB Devices

You were recommended to me by friends.

Pricing was fantastic, quotes came quickly and ordering was easy!

Delivery was quick and customers are impressed with the size and quality (we give them away as promos).

Great service. Product exactly as described and shown in proof. Will order again.

Exactly as quoted and quick turnaround! Very happy!

I deal with every aspect of marketing and printing for my company and this was one of the easiest transactions I had. I came to them with a very short timeline and they came through for me big time. USB business cards look great and worked great and got great reviews at our tradeshows. I will be ordering again.

There was an error with the colour printed on our USB sticks. This error was agreed with the person I was speaking to. I had requested to get the colour fixed and return the usb sticks but was not granted. I had only received a slight discount off our next purchase which we will probably not use. It was noted that colours appear darker with the finished product but this was only stated after I had received the finished product. This should have been stated before.

All my inquiries were answered promptly and accurately prior to purchase.
Product was delivered as described in timely fashion.

Dealt with Kara, she was great handling all my questions.