There was an error with the colour printed on our USB sticks. This error was agreed with the person I was speaking to. I had requested to get the colour fixed and return the usb sticks but was not gra... Toon meer
Bedrijf heeft geantwoord
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Doesn't get back to me for quotes, I have to call and email several times to get a response, really good stuff, but the customer service sucks
Bedrijf heeft geantwoord
I place an order and provided jpeg for customization weeks before I needed them. I was told I would have them in hand on a specific date and trusted that I would. When I followed up the week prior... Toon meer
Bedrijf heeft geantwoord
I found making adjustments difficult and costly & website doesn't tell you it costs extra. You customer service rep was rude and made my experience unhappy.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
USB Canada, Canada's leading supplier of logo branded USB Flash Drives and USB Cards, specializes in producing custom USB Keys tailored to your needs, offering unbeatable prices coupled with fast and professional service. We sell a full range of memory capacities and offer customers a variety of logo branding options complete with custom packaging as well. Our customers put their trust in us as we enter our 9th year helping Canadian businesses & professionals. Request a Quote at USBCanada.ca now to get started!
Contactgegevens
8660 Darnley road, Suite 104, H4T 1M4, Montreal
- 5149378872
- info@usbcanada.ca
- usbcanada.ca
1,4
Zeer slecht
33 reviews
Geen gegevens bekend over review-uitnodigingen
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Annoyed
I found making adjustments difficult and costly & website doesn't tell you it costs extra. You customer service rep was rude and made my experience unhappy.
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Hello Nadine,
Thank you for taking the time to review our service.
We are disappointed to hear that you did not have a great experience.
USB Canada appreciates its customers, and we are working hard to improve our service including hiring more staff to fulfill the growing needs for our products.
Thank you kindly for your business-please let us know if we can assist you any further.
-USB Canada Management
Very professional, good price, good delivery...thank you.
10 januari 2017
Review zonder uitnodiging
Satisfactory
Customer service could have been more clear with quote deadlines.
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Hello Grace,
Thank you for your feedback!
We are disappointed to hear that you did not receive the service you deserved.
USB Canada appreciates its customers, an we are working on making several improvements to serve you better including hiring more staff to better support the growing needs of our client base.
Thank you kindly for your business-please let us know if we can assist you any further.
-USB Canada Management
good quality and order processing
professional people to deal with and good quality. we ordered twice and will do more.
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Hello Shan,
Thank you for the great review!
It is a pleasure to hear that you are so satisfied with the service you received from us.
Thank you kindly for your business-we look forward to working with you soon.
-USB Canada Management
Top notch customer service
I dealt with Craig, and from start to finish he delivered. He was able to meet me where I needed him to be on price. He drop shipped my order in 5 different countries without a problem and so far I have had zero rejections when copying my content to the USB's. The print of my logo and various addresses looks fantastic. I highly recommend Craig and USB Canada for your next order - you won't regret it!
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
We appreciate the positive feedback Ed. We will be sure to pass your review on to Craig and we look forward to helping you again soon.
Shipping address missing info
There was an issue with the shipping address, Street number and name were missing and this delayed the receiving. Additional care should be place in instructing your Chinese partner to provide complete address
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Thanks for the feedback Christian. We normally do not experience this with our shipments, however human error can sometimes happen. We are sorry you had this happen this time, but will redouble our efforts to ensure this doesn't not happen again.
Doesn't get back to me
Doesn't get back to me for quotes, I have to call and email several times to get a response, really good stuff, but the customer service sucks
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Sorry to hear that you did not enjoy our service. I assure you this is a surprise as we normally do not encounter this type of scenario. In order to make your experience better next time, who were you dealing with and how many times were you required to contact us before getting an answer?
Antwoord van Usbcanada
Hello Steph,
Thank you for the great review!
It is a pleasure to hear that you are so satisfied with the service you received from us.
Thank you kindly for your business - we look forward to working with you again soon.
-USB Canada Management
Beautiful product
The ordering was easy enough but I found that once I said I would order and the forms were delivered I didn't receive any other correspondence (ie: shipping information-eta of product). I felt as though the order was made so that was it for the service.
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Thank you for the valuable feedback Lindsay. We are working on improving our order status experience this year in order to better serve our customers.
Amazing
Amazing customer support and a great product. Was a pleasure dealing with my sales Rep Craig. Honestly no complaints at all, super smooth process. Would recommend!
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Hello David,
Thank you for the great review!
It is a pleasure to hear that you are so satisfied with the service you received from Craig.
Thank you kindly for your business- we look forward to hearing from you soon.
-USB Canada Management
Antwoord van Usbcanada
Hello Malcolm,
Thank you for the great review!
Feel free to contact us if you have nay other promotional needs in 2017.
-USB Canada Management
Excellent service et produits
Service efficace et rapide! Merci!
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Merci beaucoup Bill. Au plaisir!
Awesome job USB Canada!
We loved our USB Business cards. Great print quality and got them faster than expected.
10 januari 2017
Review zonder uitnodiging
Antwoord van Usbcanada
Hello Marco,
Thank you for the great review!
-USB Canada Management
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