US Lock Supply Reviews 114

Ordering was simple and customer service answer question in a timely manner. Shipping was fast and on time.

Just moved into a new home and replacing existing door hardware. Dummy levers for 2 sets of French doors were oddly hard to come by in the style we wanted. Found EXACTLY what we wanted on US Lock Supply. Good price, quick delivery. We are very pleased. Thank you!

order a lot of parts and panic bars shipping is always quick.

Ease of ordering and the quick delivery of the product!

Selection was easy and all locks came keyed alike, as requested. Simple and effective. Will use again!

I was looking for a door wrap that most other vendors were out of, and USLock had it in stock for an attractive price. It was at my door in a mere 2 days!! I would definitely purchase from them again.

I purchased an item from a competitor and on the day that they promised to have it to me, I called because there was no tracking information ever sent. When they finally answered, they told me that they would ship the item "in a week or two". I canceled the order and purchased it from US Lock Supply. I called to make sure they had the item in stock to avoid having the same issue. I was greeted professionally, my question was answered but more importantly for me and my situation, I received the item very quickly. I would certainly buy from them again.

Seamless purchase and delivery of a new low-profile electric strike. Easy to buy. New product, complete and well packaged. Arrived in 1 week.

Fast shipping!!! Item as described!

I was easy to find the item I needed, and it shipped fast. I received frequent communications about the status of my shipment.

I had quite a few questions which the virtual assistant handled very well...also a change of address after order sent, which was also handled very efficiently. The hardware also arrived in much less time than I had expected. I would highly recommend this company.

very easy to order from and had the product I needed in stock, shipping was very fast as well

Ordering was easy, shipped fast. Only complaint is the key is difficult to remove. Yes, I know you can only remove the key in the locked position. Even in that position it is hard to remove. Put some graphite in it and was able to get the key out. Hoping it loosens up with use.

Communication, pricing and time of delivery

Prompt
Friendly
Knowledgeable

Great customer service and quick delivery-will definitely buy from them again

Great people. Great prices. No need to shop around.

The team was very helpful! I accidentally ordered the wrong color locks, and they quickly reached out to adjust my order. Delivery was fast and the service was excellent.

IT'S BEEN OVER A MONTH AND NO ITEMS HAVE ARRIVED OR A TRACKING NUMBER GIVEN OT AN EMAIL WITH AN UPDATE ON MY ORDER.