Uspassportandvisa Reviews 

171
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very easy and the post office was extremely knowledgeable about the process. Unfortunately there are a lot of online scam sites that I thought I was going through uspassportandvisa.org, but all it d... Toon meer

Beoordeeld met 5 van de 5 sterren

The process was super easy! Everything I needed to send my passport in was sent to me with very easy detailed instructions. There were email updates and the process was super quick. When I was notifie... Toon meer

Beoordeeld met 1 van de 5 sterren

Here's how Uspassportandvisa.org works. You give them sensitive information such as your SSN, date of marriage, parent's names at birth and DOBs, etc. And then they charge you over $100. They fill out... Toon meer

Beoordeeld met 5 van de 5 sterren

I was beyond shocked at how quickly my passport renewal took to complete. Very impressed that I mailed it on a Tuesday and by the following Monday I had already received an email indicating it had bee... Toon meer


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

171 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,8

Alle reviews

(171)

168 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I'm so glad I found this company

I'm so glad I found this company, they helped me apply for my passport and took the time to make sure I had all the documents in place. The people are patient and kind. Really appreciate you guys!!

17 februari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Marley,

Thank you for your kind words! We’re so glad we could help you with your passport application and make sure everything was in order. Our team strives to be patient and supportive every step of the way. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Was really very nice took care of my…

Was really very nice took care of my situation as soon as possible. I was having trouble with my phone and she called me back. That was really really amazing.

19 februari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Sylvia,

Thank you for sharing your experience! We’re thrilled to hear our team could assist you quickly and provide the support you needed, even with phone issues. Our goal is to make the process as smooth and stress-free as possible. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

I’m a dude who is challenged…

I’m a dude who is challenged technically when it comes to documents and this helped me make sure I got my passport and it was all good. Thanks guys!

8 januari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Richard,

Thank you for sharing your experience! We’re glad we could make the passport process easier for you and help ensure everything was completed correctly. Our goal is to provide guidance and support, no matter your comfort level with documents. Wishing you smooth travels ahead!

Beoordeeld met 1 van de 5 sterren

This site is a scam

This site is a scam. It's set up to look like an official US government website, but it offers no real service other than taking your sensitive personal info and auto-filling a passport form for you, while also charging you money.

I managed to call their support number and I got a 100% refund back, but I had to keep pushing for it since they were initially only willing to give me a 25% refund of what I sent. They will try and say that the refund percentage is due to processing fees, but they are literally just sending you a .pdf via gmail.

12 februari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi AA,

Thank you for taking the time to share your feedback. We’re glad we were able to resolve your concern and provide a full refund.

Our service is a third party passport assistance service designed to simplify the application process. This includes preparing your application, providing detailed instructions, and ensuring your documents are completed correctly to help avoid delays, errors, or issues that could impact processing times.

At the time of your request, your completed documents were already prepared and ready for you to take the next steps, which is the core service provided.

We understand this type of service may not be the right fit for everyone, and we appreciate you reaching out so we could address your concerns directly. Your feedback helps us continue to improve both our communication and overall experience.

Thank You!

Beoordeeld met 5 van de 5 sterren

First Time Passport

This was my first time applying for a passport, and I was needing some help completing the forms. I found their process to be quick and easy to understand.

9 februari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Steven,

Thanks so much for sharing your experience! We’re glad to hear your first passport application felt quick and easy to navigate—that’s exactly what we aim for. If you ever need assistance again, we’re always here to help.

Safe travels ahead!

Beoordeeld met 1 van de 5 sterren

Scam website- totally fake and now has…

Scam website- totally fake and now has all of my personal information

13 februari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi there,

We’re really sorry to hear your concerns.

We want to reassure you that we are a legitimate service. We assist customers by providing guidance through the passport application process, including helping complete forms accurately and offering optional add-on services for convenience. We are not a government agency, but a third-party support service designed to make the process easier and less confusing.

We take the security of personal information very seriously and use appropriate safeguards to protect customer data. If you have any concerns about your specific order or information, please reach out to us directly so we can review this with you and provide clarity.

We’re here to help and would appreciate the opportunity to resolve this for you.

Thank you!

Beoordeeld met 3 van de 5 sterren

They are charging for free documents. They are not FILING anything!

This site has a link on the first page that looks like they are filing a passport. Yes they do have "fine print" stating that they do not. They have a pdf page that puts in the information of the free passport that you can download from the government page and use any free pdf program to fill out. They have links for add-ons to refile the forms "insurance" of the free forms you can get.
However, they did refund our money.

28 januari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Matthew,

Thank you for sharing your experience. We are a private, third-party service that helps customers complete their passport applications accurately and efficiently. We clearly state on our website that we are not affiliated with the government and do not submit applications on behalf of customers. Our service provides guided support, completed forms, and optional add-ons such as courier delivery or one-on-one guidance to help ensure applications are correct the first time.

We are glad we were able to process your refund and appreciate your feedback as we continue to provide clarity and support for our customers.

Beoordeeld met 1 van de 5 sterren

Scam website and when you ask for…

Scam website and when you ask for refund they offer a 25% refund. BEWARE

27 januari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Thank you for sharing your feedback. We are a private, third-party service that helps customers prepare passport applications accurately and efficiently. Our website clearly states that we are not affiliated with the government, and all fees paid to the U.S. Department of State are separate and required regardless of how the application is prepared.

We strive to provide convenience, guidance, and one-on-one support to ensure applications are completed correctly and avoid costly errors or delays. Our refund policy is outlined at the time of purchase to maintain transparency, and we are always happy to work with customers who have concerns to find a fair resolution.

We take all feedback seriously and appreciate the opportunity to clarify how our service works.

Beoordeeld met 1 van de 5 sterren

Fraud/Scam

Fraud/Scam: Don't Use. It's one of, if not the first thing that pops up on Google Search. It's also a .org site so has some credibility; however, it's not legitimate, and you will pay more while giving your personal information to...someone.

8 januari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Michal,

Thank you for taking the time to share your experience. I’d like to clarify.

We are a private, third-party service that helps customers prepare passport applications accurately and efficiently. Our services include guided support, completed forms, and resources to reduce errors that can cause delays. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared and is clearly noted on our website.

Many people prefer using an expert resource when accuracy and timing are critical. Our available services include registered couriers who can hand-deliver documents to the State Department and one-on-one guidance to ensure all documentation is correct the first time. Mistakes on applications can result in denial and prevent travel.

We clearly state on our website that we are not affiliated with the government, and all confirmation emails include our contact information so customers can reach our support team easily.

Our goal is to provide convenience, clarity, and support to help customers complete their applications correctly and avoid unnecessary setbacks.

We appreciate your feedback and the opportunity to clarify how our service works.

Beoordeeld met 1 van de 5 sterren

SCAM, BEWARE

The company is a scam impersonating the US Department of State, they include a small disclaimer in the footer of the page, so they can get away with it. The "service" they provide is to spit your personal information back out to you in an email.

12 januari 2026
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Hi Claude,

Thank you for taking the time to share your feedback. We understand how this process can feel confusing, and we’re sorry this was your experience.

To clarify, we are a private, third party service that assists customers in preparing their passport applications accurately and efficiently. Our service includes guided support, completed application forms, and helpful resources designed to help prevent common errors that can lead to delays or issues with processing. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared, and this is also noted on our website.

While some customers choose to complete the process on their own, others prefer added guidance and support to ensure everything is completed correctly the first time, especially when timing is important.

We clearly state at the top of our website, before any information is entered, that we are not affiliated with the government. Additionally, all confirmation emails include our contact information, including our phone number, so customers can easily reach our support team if needed.

Our goal is to provide clarity, convenience, and support throughout what can otherwise be a complex process.

We appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

Site that appears to be an official place to renew a US Passport

This website pays for Google ads so it often comes up as the first result if you search on how to renew a US passport. It looks legit, especially if you have never applied for a passport before, and the dot org domain helps its perceived credibility. Basically, the website asked for all the information, INCLUDING SOCIAL SECURITY NUMBER, requested on the free State Department passport application and then emails you the completed application afterwards. For this, they charge $90.33. They do have a disclaimer in the fine print that they are not a government organization, but this doesn’t mean anything to someone new to this process. My young daughter (college student) needed to renew her passport and fell for this. We realized she had been misled because she was asked to pay another $130 to the State Department for the passport fee upon mailing in the application. There is no way to contact this website by phone or mail; they just have a contact us form. It's not clear where this company is located or who the owner is. The actual government site to renew a passport is the State Department website ending in dot gov

18 december 2025
Review zonder uitnodiging
Logo Uspassportandvisa

Antwoord van Uspassportandvisa

Thank you for taking the time to share your experience.

To clarify, we are a private, third party service that assists customers in preparing their passport applications accurately and efficiently. Our service includes guided support, completed application forms, and helpful resources designed to reduce errors that can lead to delays, errors, or applications not being processed on time. The government fee paid separately to the U.S. Department of State is required regardless of how the application is prepared, and this is also noted on our website. While some people go it alone (like doing taxes), many prefer to use an expert resource (like tax software) when time and accuracy is critical. Our available services include registered couriers that can hand deliver all of your documents directly to the state department for rapid turnaround and one on one guidance to ensure ALL of your documents are right the first time. Any mistakes can cause your requests to be denied and prevent your travel.

We clearly state at the top of our website, before any information is entered, that we are not affiliated with the government. Additionally, all confirmation emails include our contact information, including our phone number, so customers can easily reach our support team if needed.

Our goal is to provide convenience, clarity, and support throughout what can otherwise be a confusing process, helping customers complete their applications correctly the first time and avoid unnecessary setbacks.

We appreciate your feedback.

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