Utility Bidder Reviews 

3.446
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A huge thank you to Leah Johnson at Utility Bidder for all of her help and support. We were dealing with a dispute with our electricity supplier and Leah went above and beyond to assist us. She was al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have, recently, been looking to take out a new contract for my business electricity. My factory runs off of three meters so dealing with them individually is pretty stressful. Seena Dhanda dealt wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very patient and reassuring guidance from Seeta Dhanda over several phone calls and emails. Got my small charity society a good deal with a better electricity price than we already have. We are a smal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've been with Utility Bidder since February 2026 for some of our energy contracts. One further account is soon to be up for renewal so I got back in touch with Utility Bidder. Nizam Hussein w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Nutsaannemer

Informatie afkomstig van verschillende externe bronnen

We compare business energy deals and prices, helping businesses find the best gas and electricity quotes.

Utility Bidder - Unbiased Switching Advice

Geschreven door het bedrijf

Combining the best energy prices on the market with the best customer service.
Energy costs have become an increasing part of a business’s overheads, so therefore reducing your bills will have an immediate positive impact on your bottom line. We work to secure arrangements for business gas, electricity, water and telecoms to bring you a complete utility service. Let us do all the hard work for you and gain competitive energy prices from all of the major suppliers. Working on your behalf and having close relationships with 20 suppliers means we can secure you a fixed contract that is suitable for your requirements. When you sign up with Utility Bidder, all your paperwork, supplier communication and queries are taken care of by your own dedicated account manager.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(3.446)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Service from Utility Bidder

I have been dealing with Utility Bidder, and particularly their representative, Sukie Gill, for a number of years now and found them to be very friendly and professional in finding the best deals that are out there for our business. I have never felt pressurized in accepting any of the deals that they have come up with for our business as I have with other utility brokers that I have dealt with in the past, and I have dealt with a quite a few of them. Because I have severe visual problems, Sukie has been very patient with me whist sorting out the contracts to sign via online documentation and has helped me sometimes by confirming what the documents say before I do sign them - which for me, is wonderful, as I have had some businesses blame me because I am unable to read the screen quick enough for them as they want to get onto the next call and contract. Utility Bidder wanted me and our business to get it right and be very happy with the new contract and what we were signing up for. I would certainly recommend them to anyone who wants someone to care for their business.

24 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Smooth and fast process

I used the Utility Bidder before and I decided to use them this time again. The process is smooth and fast.

21 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Sam was so helpful

Sam was so helpful, excellent service. Thank you

21 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 1 van de 5 sterren

Misleading information and rude member of staff

I had a very disappointing experience with Utility Bidder. I spoke to Sam, who told me I would be saving close to £600 on electricity bills over 3 years if I switched. However, when I did my own calculations, I found this saving was not correct. Although I realise that what he was offering was a saving, I don't appreciate being given misleading or inaccurate information, particularly when it relates to money. When I tried to explain to Sam he put the phone down on me. I found this rude and very unprofessional. I would expect clear, honest and accurate information, and the opportunity to question the figures without having the call ended abruptly.

Based on my experience, I would not recommend Utility Bidder.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Utility Bidder

Hi NWE,

Thank you for providing more information with your feedback about the service you received from Utility Bidder. We have now completed a full investigation into your concerns.

Having reviewed your actual consumption, we can confirm that this saving was not calculated correctly. We sincerely apologise for providing you with incorrect information. Based on your consumption, the saving would have been approximately £97.05 per year.

Although this would still represent a saving, we completely understand that receiving incorrect information during the call, along with the concerns you raised regarding the telephone manner, meant you no longer wished to proceed. We appreciate that the experience fell short of the standard you should expect from us.

We appreciate you bringing this to our attention and hope you can accept our sincerest apologies.

Kind Regards,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Rakesh has helped me for several years

Rakesh has helped me for several years with finding the best prices for both gas and electricity. He is pro-active and alerts me when the new pricing window opens and gives guidance as to when best to set a new contract.

6 augustus 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Khaliq provides a fantastic level of…

Khaliq provides a fantastic level of service and support, best in class

14 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Excellent!

I had a great experience with Utility Bidder. Khaliq was excellent all the way through the process. His advice was great, answered my questions promptly and to my satisfaction. The prices we got were better than I could find myself and using Utility Bidder meant that the process was very smooth. The service was top notch. Thank you Khaliq!

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Contract renewal

Received a call from George Ogilvy to discuss plans for what to do at the end of a current utility contract. He put together several options from two providers and recommended the best for our needs. The renewal was effortless.

6 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Top rate service

Probably the best experience I’ve had in dealing with switching utility providers. Luis Salazar was courteous and thorough. He was knowledgeable and patient and helped save the charity I represent more than £3K annually. Fantastic service.

7 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Great service

Chloe Cole was our contact and she was very responsive and supportive. She explained everything clearly and the exercise was very smooth and efficient.

7 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Utility Bider

Utility Bider, and particularly George Ogilvie, acted in a frindly and helpful manner. He got me the best price when I did not have time to look thrugh all the options myself. All his communications were efficient and frindly.
The service was professional and I would throughly recommend George Ogilvie and Unility Bider to everyone.

4 augustus 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

I have used Chloe at Utility Bidder for…

I have used Chloe at Utility Bidder for numerous contracts across our offices. She has always been efficient and gets in touch way before the contract end date, enabling us plenty of time to make a decision.

3 augustus 2026
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Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 4 van de 5 sterren

No pressure from Chloe Cole to make our…

No pressure from Chloe Cole to make our decision, she is always a pleasure to talk to

3 augustus 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Rakesh has been very polite and…

Rakesh has been very polite and efficient throughout the whole process. He is very calm . he has explained everything very well.

28 juli 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Excellent

Really, really excellent, professional service, facilitated by Luis Salazar who was incredibly helpful 🙏

28 juli 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 4 van de 5 sterren

Nicole phoned me as we already had one…

Nicole phoned me as we already had one of our contracts through them and it was coming up for renewal. I have now changed 6 of our contracts through Utility Bidder I did raise some concerns having read some of these reviews but Nicole set my mind at ease. Definitely better prices than if you go direct to companies. Can get a little pushy if they can't get hold of you but I do understand as prices change.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Utility Bidder

Hi Toni,

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 5 van de 5 sterren

Great service

Nicole Thorpe was very helpful in arranging our new energy contract. Quick responses to emails, and timely service.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Utility Bidder

Hi Jacob,

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

Beoordeeld met 1 van de 5 sterren

Terrible service from Utility Bidder

Terrible service from Utility Bidder - they are motivated only by how much money they can gouge out of you. I would certainly recommend sorting out your own energy package rather than dealing with this lot.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Utility Bidder

Hello Mike

We're sorry to hear that you were unhappy with our service and would like to look further into your experience with us.

Unfortunately, we are only able to see limited information on Trustpilot. We have requested more information via Trustpilot, please could you provide this so we are able to investigate further.

Kind Regards,

Utility Bidder

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY.
They do not find the best deals. Make sure to read terms and conditions before signing. They will demand money if the deal does not go ahead.

9 april 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hello

We're sorry to hear that you were unhappy with our service.

Typically a cancellation charge occurs when the contract that was agreed with yourself fails to go live, usually when a contract has been agree elsewhere. This is a breach is of our terms and conditions of service that would have been agreed when accepting a new supplier contract.

We are only able to see limited information on Trustpilot and are unable to locate your case. We have requested more information via Trustpilot, please could you provide this so we are able to investigate further.

Kind Regards,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Utillity Bidder performance

Have used different energy brokers over many years and have been using Utillity Bidder for proberly around 10 years now and have served me very very well.
Nicole Thorpe is and has been my contact throughout the years , she is very knowledgeable and has many years of market experience to offer.
I have on occasions been sceptical with her recommendations but went with them and in many occasions in Hind Sight have turned out to be very good.
I have recently advance renewed both my nat gas and electricity contracts with Nicole.
Highly recommended.

7 juni 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Mil,

Thank you for your kind feedback. We are delighted to hear you have had such a positive experience with our team.

We will be sure to pass your thanks on to our team who will all appreciate your comments.

Kind regards,
Utility Bidder

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