Utility Bidder Reviews 

3.446
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A huge thank you to Leah Johnson at Utility Bidder for all of her help and support. We were dealing with a dispute with our electricity supplier and Leah went above and beyond to assist us. She was al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have, recently, been looking to take out a new contract for my business electricity. My factory runs off of three meters so dealing with them individually is pretty stressful. Seena Dhanda dealt wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very patient and reassuring guidance from Seeta Dhanda over several phone calls and emails. Got my small charity society a good deal with a better electricity price than we already have. We are a smal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've been with Utility Bidder since February 2026 for some of our energy contracts. One further account is soon to be up for renewal so I got back in touch with Utility Bidder. Nizam Hussein w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Nutsaannemer

Informatie afkomstig van verschillende externe bronnen

We compare business energy deals and prices, helping businesses find the best gas and electricity quotes.

Utility Bidder - Unbiased Switching Advice

Geschreven door het bedrijf

Combining the best energy prices on the market with the best customer service.
Energy costs have become an increasing part of a business’s overheads, so therefore reducing your bills will have an immediate positive impact on your bottom line. We work to secure arrangements for business gas, electricity, water and telecoms to bring you a complete utility service. Let us do all the hard work for you and gain competitive energy prices from all of the major suppliers. Working on your behalf and having close relationships with 20 suppliers means we can secure you a fixed contract that is suitable for your requirements. When you sign up with Utility Bidder, all your paperwork, supplier communication and queries are taken care of by your own dedicated account manager.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(3.446)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Top stuff as usual from Khaliq

Top stuff as usual from Khaliq

1 april 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thanks,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Utility Bidder made life easier from…

Utility Bidder made life easier from the onset. We had just bought a commercial property, had inherited a hefty daily charge & high. Rate & it was all solved within 30 mins. Current suppliers notified of change of ownership, & new deal and suppliers contracted. Wesley was polite, informative, & gave me options & explained them so I could make informed decisions. We were very impressed by the company & definitely recommend. Made this whole process a doddle. Thank you

27 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thanks,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

I think that I was offered the best…

I think that I was offered the best deal available; perhaps the only down side was that there did seem to be pressure to come to an early settlement. I think this may have been due to the deal on offer being only available for a limited period but it might have been because the agent had a target to reach.

24 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi John,

Thank you for your review. We really appreciate you taking the time to write about your experience.

Sorry to hear that you felt a little pressured, we would not have intended this. Unfortunately prices are extremely volatile at the moment with all the happenings in the Strait of Hormuz and therefore we aren't able to guarantee these for any extended period of time.

We are pleased to hear that you are happy with the prices you received and look forward to working with you in the future.

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Quick, knowledgeable, helpful and very efficient.

From the moment I contacted UB via their website David Grimshaw phoned and immediately understood my need. His response was fast and showed his experience in business requirements. All signed and sealed within two days, taking good care of my electricity supplies for the next two years. Very impressive.

31 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thanks,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

The lady that took care of this for me…

The lady that took care of this for me couldn't have been any more helpful and friendly thank you Rebecca.

30 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thanks,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Quick and easy.

Quick and easy.

kelly was helpful

27 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thanks,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

I would definitely recommend Utility…

I would definitely recommend Utility Bidder as I was struggling - trying to get a good deal especially with all the prices going up so much. Kenny Colwell was great and helped me with choice of so many different options.
Thank you!

26 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Baljit,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Simple process with Wesley helping

Simple process with Wesley helping. No stress at all.
Very happy the electricity rates I got for my business.

25 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Pat,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Efficiancy

Very efficiant always helpful and very on the ball with what is going on in the industry

25 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Yvonne Cave was very professional and…

Yvonne Cave was very professional and replied timeously and received calls explaining the best rate for our requirements

25 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Bernadine,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Simple and stress free

I have been using utility bidder for a few years now as we have several utility meters and it was becoming increasingly difficult and time consuming to renew the contracts and search for deals - Utility Bidder takes the hard work away, they literally do everything! Chloe Cole is our rep and she is so helpful and pro-active, we are very pleased with the service and would highly recommend.

24 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Katherine,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Katrina Baker did an excellent job

18 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 1 van de 5 sterren

Terrible customer service and unacceptable communication

My experience was extremely disappointing from start to finish. I called customer service multiple times and got absolutely nowhere. There was no real sense of ownership, very little communication, and the time it took to get any kind of response was completely unacceptable.

The whole process was frustrating, poorly handled, and left me feeling ignored. I expected a basic level of professionalism and support, but that simply did not happen.

My experience with agent was especially unhelpful, and I was left without any meaningful assistance or resolution.

Based on my experience, I would not recommend this company.

24 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hello

We're sorry to hear that you were unhappy with our service and would like to investigate this further.

Unfortunately, we are only provided limited information on Trustpilot. We have requested more information, please could you provide this so we are able to look into this further and understand your complaint.

Kind Regards,

Utility Bidder

Beoordeeld met 1 van de 5 sterren

Be Aware of hidden terms and conditions

Another deceiving company, they only say about contract with the energy company but the fact we are signed in 2 contracts. The utility bidder itself is another contract, in case if you have closed your business or sell it, we have to pay their fee which they don’t clear mention when taking energy contract, because no one would like to end up in 2 contracts for supplier. And when business sold they are going to send bill of their commission. Better go with supplier and pay little extra rather than signing another contract with deceiving company.

1 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Harish

We're sorry to hear that you were unhappy with our service.

Typically a cancellation charge occurs when the contract that was agreed with yourself fails to go live, usually when a contract has been agree elsewhere. For clarity, this is not two contracts, the breach is within our terms and conditions of service that would have been agreed when accepting a new supplier contract.

Our goal is always to operate to the highest professional standards, and we have extremely thorough quality-control processes in place. While these steps may not always be visible, they are consistently carried out with care and precision when a contract is agreed with us.

We include a cancellation clause within our terms of service because these processes are completed as standard for every agreement with the mutual understanding that the contract will go live.

If you feel that this information is incorrect or you have any queries or questions, please provide more information requested through Trustpilot and our Customer Services team will investigate further.

Kind Regards,

Utility Bidder

Beoordeeld met 5 van de 5 sterren

Matthew Burke was brilliant

Matthew Burke was brilliant. He was always quick to respond, very helpful and secured us a very competitive price.

12 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Joe,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Professional service

Professional service, honest advice, absolutely brilliant.

12 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Clive,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

David Grimshaw was excellent

David Grimshaw was excellent - a very professional and easy switch to a much better electricity tariff

13 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Thomas,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Great service

I am taking over a pub in a few weeks and the energy was one of my biggest worries. Stuart Openshaw, in particualr, made the whole process as stress free as possible and he got me a decent price!

11 maart 2026
Review zonder uitnodiging
Logo Utility Bidder

Antwoord van Utility Bidder

Hi James,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

Dealing with Kenny Colwell was great, fast and seamless. Very very helpful 👍 would definitely recommend.

12 maart 2026
Logo Utility Bidder

Antwoord van Utility Bidder

Hi Carol,

Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.

We look forward to working with you in the future.

Thank you

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