Repeat guest! Top-notch as always, a brilliant motorhome and brilliant service from A-Z. Thanks to the Vaaroom team for an amazing experience. Will definitely use you in the future, as always.
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Excellent Company, 2nd year using them for a festival close to where they are located in Romford Good quality motorhomes and great customer services Will be booking again next year
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We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... Toon meer
Bedrijf heeft geantwoord
Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No. 1 Motorhome Hire Company
Contactgegevens
857 London Road, RM20 3AT, Thurrock, Verenigd Koninkrijk
- 03304035164
- admin@vaaroom.com
- vaaroom.com
4,6
Uitstekend
578 reviews
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My partner and I rented a motorhome to…
My partner and I rented a motorhome to go away for a few days with friends. Sharon was amazing, explained everything clearly and sorted everything for me that I wanted.
The motorhome was clean and tidy, the chap doing the handover explained how it all worked before we took the van.
We had an issue with the van leaking through one of the back windows making the bed a bit wet, but that’s just something no one could foresee or prevent, so we just cleaned it up and pointed it out upon return.
My only criticism is the upto 28 days to return deposit clause, incase damage is found. The van gets checked back in and then checked back out 2 days later, so damage would of been found on the day it was returned, so I’m a bit miffed why it takes so long, it shouldn’t or need to.
But other than that, would return to rent one again
23 mei 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Hi Oliver,
Thank you so much for your kind words and honest feedback! We're so glad to hear you and your partner had a great trip with friends, and that Sharon and the handover team took good care of you. We really appreciate you pointing out the window issue—glad you managed it, and of course, we’ll have our team look into it.
Regarding your note about the 28-day deposit hold, we completely understand your concerns, and we’d love to explain the reasoning behind this process:
Your Security and Excess Deposit is held automatically by the bank's merchant system, not by us directly. This is a standard industry practice for vehicle rentals (cars, boats, motorhomes) where the hold period is fixed at 28 days. Unfortunately, there’s no option to shorten it to 5 or 10 days—it’s an automated system set by the banks and insurers for all large-fleet providers.
The reason for the full 28 days is to allow for any delayed post-hire charges to be reported—such as speeding tickets, parking fines, campsite fees, or third-party claims, which can arrive up to two weeks or more after your rental ends. This ensures any necessary adjustments can be made before the hold expires.
In your case, since everything was returned spotless, with fuel as it was given and no damage from our side, the bank will automatically release the hold at the end of the 28 days. If we wanted to release it earlier, we'd have to formally contact your bank with a signed letterhead request, which is often a slow and costly process—one that unfortunately isn't practical for us or customers in most cases.
We know £250 can be significant and part of your monthly budget, and we absolutely respect that. We genuinely wish the process could be more flexible, but this is the framework we operate within.
Thank you again for your support, and we’d love to welcome you back for another adventure in the future!
Warm regards,
The Vaaroom & Nomad Team
Well priced
The VW campervans are a great value way to get out and enjoy the countryside. I’ve used them three times in the last two months and will definitely book again!
19 mei 2025
Antwoord van Vaaroom Ltd
Thank you so much, Sarah! We're thrilled to hear you've enjoyed your adventures with our VW campervans. It means a lot to us—can’t wait to host you again soon!
— The Nomad Team 🌿🚐
Great support and well explained with…
Great support and well explained with everything.
24 mei 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Thanks so much for the kind words!
The Vaaroom & Nomad Campers Team 🚐💬
Niki
Friendly and quick campervan hire
I rented a campervan for a festival from the Vaaroom branch near Harold Wood. Friendly service. Pickup and drop off were quick and easy, it drove well and all the equipment worked. As I was packing up, one of the other campers asked about the van. He liked the look of it and was thinking of getting one himself.
27 mei 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Hi there,
Thanks so much for the lovely feedback! We're really glad to hear the hire went smoothly and that the van served you well for the festival. Love that it even caught the eye of a fellow camper — that’s what van envy looks like! 😄
Hope to see you back on the road with us again soon.
All the best,
The Vaaroom & Nomad Campers Team
last-minute camper van booking
We booked a last-minute camper van, we received fast and informative information back from Sharon after my enquiry . The price was great pick up was easy and the camper was perfect our family had a brilliant time in it for the weekend and the handover was also really smooth. We will absolutely be booking again.
9 mei 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Hey Jo (:
Thanks for the fantastic feedback! We're so glad to hear that Sharon had you sorted quickly and that your family had a brilliant weekend. We can't wait to help you hit the road again! 🚐✨
Best,
The Vaaroom & Nomad Team
Awesome trip …
Me and my 12 year old had a great trip on a football weekend tournament , we loved the van provided to us . The van was really clean and well maintained .
We will 100% rent it again .
Thank you
2 mei 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Hi Teixeira,
Thank you so much for the lovely feedback! We're thrilled to hear you and your 12-year-old had an awesome time on your football weekend — and that the van added to the fun.
As a thank you for returning the camper immaculate, we’d love to offer you one free night off your next adventure with us — just our little welcome-back gift!
We’d be absolutely delighted to host you again anytime. Just let us know when you’re ready to hit the road.
All the best,
The Vaaroom & Nomad Campers Team 🚐✨
Highly recommended
Highly recommended ! Staff effortlessly facilitated our 4 day tour across West Coast UK.Thank you for you brilliant service and for making this memorable experience. The camper, wow very clean ,accomodated us comfortably through the trip.
26 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Dear Stephen,
Thank you so much for your kind words and wonderful feedback!
We're thrilled to hear that you had such a memorable 4-day tour across the West Coast of the UK – it’s exactly the kind of experience we aim to deliver. We're especially glad the camper met your expectations for comfort and cleanliness. Knowing that our team could help make your trip smooth and enjoyable means a lot to us.
It was a pleasure having you on the road with Vaaroom, and we’d love to welcome you back anytime for your next adventure!
Warm regards,
The Vaaroom Team
Best ever camper van booking
This was our first ever Camper van experience. From start to finish it was amazing from booking to handing over. This was smooth as possible. The vehicle was only one year old and had all the facilities and was clean and tidy. Ravis at the depot was very helpful in handing over the vehicle as well as Sharon from H/O was helpful in the booking. we hope to book again with them.
20 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Thank you, Azaam Abdeen! We're delighted you had such a positive experience. We appreciate your kind words about our team and our vehicles, and we hope to see you again soon!"
Niki Nomads
This is the second time we have hired a…
This is the second time we have hired a camper van, I cannot recommend these guys enough great service booking and easy collection/drop off the van was clean and perfect for what we needed!! Thanks again for helping us make some amazing memories!!!!
18 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Wow, S Waker, thanks so much for the amazing feedback! It makes our day to know you've chosen Vaaroom twice now. We're stoked we could help you create some more amazing memories! We pride ourselves on providing a seamless experience, from booking to collection and drop-off, and we're delighted you appreciated the clean and well-equipped van. We look forward to helping you plan your next adventure!
NIki Vaaroom
My fiend & I had a fabulous time in…
My fiend & I had a fabulous time in Goldie visiting the east coast lots of jokes about us doing a “Thelma & Louise” happy to say we all survived.
Nikki was very helpful showing us newbies how everything worked before we set off.
I would definitely use this company again they’ve even given us a free night stay next time. ⭐️⭐️⭐️⭐️⭐️
23 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
What a fabulous review! We're so happy to hear you and your friend had such a fantastic time exploring the east coast in Goldie and that you had a smooth start to your adventure. The "Thelma & Louise" comparison is brilliant!
It's wonderful to know you'd use Nomad Campervans again, and we can't wait to welcome you back for your free night. Happy travels! 😊
Niki and Team
Perfection!
Wonderful time! Niki and his team are such wonderful persons! I rented a Van to do a 3days trip, and everything was so perfect! The team is super efficient, happy to help and arrange you. All the explanations were delivered clearly and all the documentation was done smoothly! I will recommend anyone to deal with these team! The vans are super well made, well furnished easy to drive, and powerful. It was just perfect !
18 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Stoked to hear you had an awesome 3-day adventure! Glad the team made it easy to get on the road, and that you loved the van. Thanks for the high five, and hope to see you out there again! 🚐💨
We're always stoked to connect with fellow adventure seekers, and we're counting down the days until your next expedition.
Niki
Excellent campervan
Vaaroom provided me an excellet campervan during my easter holidays trip this year. The van they gave me was really clean and excellent condition. It was having good offroading tyres which helps you to even camp in the wild. The vehicle was really a smooth one and easy to drive. Staff in the office and headquarters were really supportive.
16 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Hi Augustine,
Thank you so much for your kind words. We’re really pleased to hear you enjoyed your Easter holiday trip and that the campervan was clean, comfortable, and easy to drive.
It’s great to know the off-road tyres came in handy for your wild camping, and we’re glad our team at the office and HQ were able to support you throughout your journey.
We appreciate you choosing Vaaroom and Nomad Campervans, and we’d be happy to welcome you back anytime.
Best regards,
The Vaaroom & Nomad Campervans Team
The whole experience from initial…
The whole experience from initial enquiry to picking up the motor home was made very easy.
The company was very professional. Even a few small issues we had when on the road were dealt with quickly and efficiently. Would definitely use again.
5 april 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Thank you for the great review! We're so pleased you had an easy and professional experience with us. It's also good to know our team efficiently handled the issues you faced on the road. We appreciate your feedback and are delighted you'd use us again. We hope to see you back soon!
Kind regards,
The Vaaroom and Nomad Team
Antwoord van Vaaroom Ltd
Thank you for your feedback! We're glad you enjoyed the motorhome!
Well prepared camper van
Well prepared camper van, clean inside and out, all features explained by friendly staff, and a secure compound to leave your vehicle. Highly recommended.
17 februari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our camper van and that our staff made everything clear and easy for you. We take pride in keeping everything clean and secure, and we're so glad that it met your expectations. We hope to welcome you back for your next adventure soon!
Looking forward to our travels
We have hired from Vaaroom many times, and have always found it’s been easy and the staff are very helpful.
5 februari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Dear Mr. and Mrs. Haigh,
Thank you so much for your kind words! We’re incredibly grateful to have you as our guests and are thrilled to hear that your experiences with Vaaroom have been enjoyable. It’s always a pleasure to assist you, and we look forward to welcoming you again soon.
Best regards,
The Vaaroom Team
Niki and the rest of the staff were…
Niki and the rest of the staff were very helpful and always willing. We have rented twice and surely we will go back to Vaaroom. We would highly recommend!!!
1 januari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Dear Marius, Thank you so much for the kind words! We're up to the moon you enjoyed your rentals and hope to see you back on the road with us soon. Best, Niki Vaaroom & the Nomad Campervan Team
I recently had the pleasure of renting…
I recently had the pleasure of renting a motorhome for a trip to the beautiful Lake District, and I can’t recommend this service highly enough! From start to finish, the entire process was seamless and stress-free. The motorhome was spotlessly clean, well-equipped, and very comfortable—perfect for exploring the stunning scenery of the area.
The staff were top-class—friendly, professional, and always available to answer any questions or provide assistance. Their attention to detail and customer service made the whole experience even more enjoyable.
Overall, everything was perfect, and I would not hesitate to use this motorhome hire service again. Thank you for making our trip so memorable!
20 januari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Thanks so much for your lovely feedback! We're thrilled you enjoyed your Lake District adventure in our motorhome.
We strive to make every trip special, so we're glad we hit the mark.
Hope to see you on the road again soon!
Best,
Niki
Vaaroom
Just made another booking with Vaaroom
Just made another booking with Vaaroom. Sharon was really helpful as always. Great customer service. Will follow up in a few months time after my latest rental. Would definitely recommend Vaaroom.
14 januari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
We're absolutely delighted to hear you had another fantastic experience with Vaaroom and that Sharon provided excellent customer service. We strive to make every rental a positive one, and we're so glad we were able to assist you again. We can't wait to hear about your upcoming trip and wish you a wonderful time exploring! Vaaroom team
Has a fantastic time cruising from…
Has a fantastic time cruising from London to Cornwall and back again! It’s the first time we hired a motorhome and found it such a relaxing way to get about!! The handover was well explained and writhing minutes we were on our way. The motorhome is heated and well equipped for even the harshest of weather. We will definitely be looking at doing it again this Easter! 🩷
3 januari 2025
Review zonder uitnodiging
Antwoord van Vaaroom Ltd
Dear Sara, We’re glad to hear you enjoyed your experience. Your insights are valuable to us. If you have any specific suggestions or further thoughts, please feel free to share. We look forward to serving you again on your next adventure! Safe travels!
Your kind words have made our day!
Vaaroom
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