VA Art-Glass e-Shop Reviews 

I originally ordered Champagne Glasses splashback through Ebay but due to Brexit paperwork order was delayed and when eventually arrived in England shipping company lost before Vaartglass received which I saw proof of. Their communication to me during this time was excellent and I was refunded immediately by them without having to raise an ebay dispute. I waited a few weeks and after having checked other suppliers and finding them more expensive decided to email Vaartglass direct to check on availability. I ordered less than 2 weeks ago and Brexit paperwork problems now seem to have been sorted and I received the splashback today. I love it and it was well worth my wait. Thank you both for your excellent communicationand quality product

I received the item broken , but a replacement was sent within a week and it was lovely. Good communication and transaction with the seller. Thumbs up.

Had total refund due to delivery problems caused by covid no problems Violetta and Art where very helpful and considerate thank you.

After a very bad start (due to customs problems), we finally received our custom made induction hob protectors. We had initially ordered standard size ones off the website but after waiting several weeks and not receiving the parcel, I emailed to cancel. Just before emailing however, I noticed that they do custom made pieces and asked if we could reorder in a large size which they were happy to do and that the new custom made item would come from their UK site and therefore not face the same import problems my first order had. I received that order within two weeks and we are really happy. As it was a larger size, we found the edges to be a bit flimsy as the plastic stoppers were used on the corners, there was no support. However, after an email to Violetta, and the price of postage only to be covered, I received further rubber stoppers today and my boards are now stable and fit perfect. Thank you, your boards have finished off my new kitchen perfectly.

We have just received our customised Splashback and would like to say how pleased we are with the quality and the prompt delivery. It was very easy to order online and VA Glass were very thorough checking the size and pattern with us throughout the process. I wouldn’t hesitate to order another item from this Company.

Ordered a wine glass double hob cover the delivery was timely and we loved the item
Unfortunately my husband left and hob ring on full and damaged it but VA were really helpful in finding a suitable replacement thank you

Do not buy from these, product does not arrive and no refund !

We ordered a glass picture of Sunset on the Sea. The order was delayed, but this seemed to be failure on Hermes part. It eventually arrived two weeks late, but it is absolutely stunning, colours are so vivid. Good communication as well.

I bought the lighthouse splashback.
Both Violetta and Artur were very helpful.
The splashback is beautiful.
Sizing was spot on.
Delivery good.
Well done to 2 lovely people, for their fantastic products and service.

Do not part with any money to this chip shop business, they send made up tracking numbers and delay delivery for 2 months, they send multiple items all separately so they can fool you using different couriers, 2 out of my 3 items arrived fine, but in the end eBay had to refund me the 3rd, not these muppets,
TRUST ME DONOT BUY

I ordered the waterlily oven hob cover. There were lots of designs to choose from and this one fit perfectly for my kitchen. I ordered just before the new year but there was a delay with the stock coming into the UK. It was expected after all the news media coverage. Violetta at VA Art-Glass has been very helpful throughout tracking my order and then arranged to have a replacement delivered from within the UK. Customer Service has been excellent and I'm now the very proud owner of my new oven hob cover which arrived in pristine condition!

Ordered a hob cover which arrived today and I am delighted with it with its quality and it brightens the whole kitchen.
The communication with the company was very pleasant and timely. I would certainly recommend this company and their products to friends and family

Received my Wine glass hob covers today and they are fabulous and well worth the money!! Had a bit of a delay due to Covid/Brexit but communication was first class and they were well worth the wait! Would definitely recommend and use again!

I was thrilled to receive the two piece hob cover set. I had such an amazing choice of glass images, and very pleased with my final choice. It looked exactly as described, was very well packed and brings a beautiful new look to my kitchen work top, as well as doing it’s important job of protecting my expensive hob. Brilliant product, thank you so much.

Omg! The splashback is better then expected 👏🙏❤️
What can I say ! Very pleased with quality of the picture, speedy delivery, communication! Wasn’t hoping I will get it before Christmas !!

The service ! I mean wow ! 5* for sure. The communication through the process much appreciated it ! Got contacted before the work started with the ideas to give my approval. Very pleased !

I can definitely recommend. Many thanks :)

Splashback received and is more than I expected. It really is lovely and makes a great feature in my kitchen. I would highly recommend your product and service, overall experience was an excellent one and the price was more than half of you competitors.

Great product quality print and service. Excellent professional communication. Highly recommended.

Ordered island scene hob protector, have to say , really good quality. Had emailed for a update on delivery time and had a response in my inbox the next day. Great communication and service. Would recommend to friends and would use again.
Thanks again VA Art

Great Company products and people, good communication all the time from order to despatch, they accommodated special requests we have no hesitation in recommending This company. Special thanks to Violetta & Artur.

Ordered a hob cover. Brilliant service from beginning to end. They let me know when it was dispatched. Great communication and added personal touch. Product is amazing too. Highly recommend.