Received within five days of order but company did not keep in touch after the first confirmation email so I was unsure of when, or not, it would arrive. So only four stars.
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Lees wat reviewers zeggen
They were polite and took their time to explain how it all worked. I felt my questions were answered in way I could understand. They were not pushy and even offered a cheaper alternative if I wanted... Toon meer
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... Toon meer
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contactgegevens
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, Verenigd Koninkrijk
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
4,6
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This the second Thinkcentre desktop ...
Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!
13 februari 2024
Microsoft Pro 7 Purchase
The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products
9 februari 2024
great service
great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.
21 januari 2024
on time delivery as expected
15 januari 2024
Val-U-Computers excel where help is needed. …
Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.
12 januari 2024
Review zonder uitnodiging
Good selection of laptops and I found…
Good selection of laptops and I found exactly the machine I was looking for.
When the order was processed, delivery was within a few days.
Would have been nice to receive updates for tracking etc.
30 december 2023
Lap top making a loud crackle noise as…
Lap top making a loud crackle noise as soon as I switched it on. I want a refund however looking at your terms and conditions I think this will a uphill battle.
I will never purchase anything from this company again.
If you had checked this before you sent it out to me you would have known it was not fit for purpose.
18 december 2023
Antwoord van Val-U-Computers.couk
HI Michael, sorry to hear you have received your laptop with a potential fault, all our laptops are built and checked as working prior to shipping.
Our return policy is very straight forward & we even cover the cost for returning the laptop if there's an issue reported to us.
You have not contacted us so are unsure why you have resorted to leaving a negative review appose to letting us resolving this for you.
Please email me directly at kurtis@valucomputers.co.uk or contact via telephone on 01603 722768 to get this resolved.
Kind Regards
Kurtis
refurbished laptop
bought a refurbished laptop. bought on a saturday, 2-3 working days delivery, arrived on wednesday. plugged it in and was ready to go with a fully charged battery. had it over a week now and everything fine thus far.
the updates on the website regarding the order did not keep pace with the service but when i e-mailed i got a prompt reply and their response was borne out by events.
9 december 2023
Excellent service from Local Company
I recently purchased a Dell Optiplex refurbished computer from Val-U. They are a local company to me and I wanted to support local business. After some initial phone calls I purchased via the website. The delivery of both the computer and monitor was quick. The computer is now up and running. The computer did not come wifi enabled (my mistake), but this was soon rectified when Val-U sent me a usb adaptor (no charge, thank you Kurtis). Great service from a local business, friendly and helpful on the phone. I will recommend them to friends and use them again when I need a new laptop
14 december 2023
Very good refurbished laptop
Very good refurbished laptop, brought for an engineering application. Works well - thanks!
13 december 2023
Product in very good condition as…
Product in very good condition as described. Fast delivery. very please, would recommend to others. Thank you!
24 november 2023
Happy with Purchase
Looked and performed much better than I thought would. Great Job. Would use again and may purchase another one.
21 november 2023
Flawless
Brill delivery of the items purchased. All safely wrapped. Great prices for refurbished items.
24 november 2023
An outstanding experience
An outstanding experience - on the phone they were very available, well-informed and helpful, and the machine itself arrived promptly, and was very easy to set up.
22 november 2023
Review zonder uitnodiging
Provided the exact computer I ordered.
Provided the exact computer I ordered.
Delivered quickly and efficiently.
However the package was left on the front door step not with a neighbour, as requested, so definitely was not signed for.
30 oktober 2023
Excellent standard of product
Excellent standard of product, exactly as described. Good value, quick and efficient service.
29 oktober 2023
Needed an older style laptop.
Needed an older style laptop with cd/dvd drive for my wife. Had a great range of laptops within my budget and a good range of grades. Selected an HP Probook 650 which arrived within a couple of days and in superb condition - even had that "new" laptop smell! Good battery life and very clean. Great screen too. In fact I bought a second one for myself but listed with a faulty usb socket. Socket seems to work fine and really well priced. Thoroughly recommend these guys - great deals.
29 oktober 2023
Great Product
Easy to use website with wide range of laptops. Good telephone comms. Simple to order, delivered on time and great product
26 oktober 2023
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