Valyōu Furniture Reviews 

778
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been using this feather sofa for a year now, and I’m still very happy with it. It’s comfortable, looks great, and is really easy to clean, which is especially important for a family with kids!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with Valyou! We previously purchased a sofa and two chairs but when we relocated recently we decided to order two additional pieces to create a sectional. The representat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the sectionals that Valyou shipped. Customer service was great & they follow up on things afterwards

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

“I was sent two sofas in the wrong fabric, through no fault of my own. Because of Valyou’s mistake, I paid $1,300 to have the sofas picked up from the port, assembled, later disassembled, and prepared... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel

Geschreven door het bedrijf

We all love great furniture. The kind that catches your eye in catalogs, and makes million-dollar listings look the part. The thing is when it comes to getting your hands on this kind of furniture – the kind everyone loves to live with – you realize your local shop doesn’t stock it, it’s way overpriced, and takes 3 months to arrive. We started Valyōu to turn this all around. How? By making furniture that’s as inspired as it is cost-effective. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers. The result? Quality furniture at really fair prices. It doesn’t sound too crazy from where we’re sitting.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

778 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(778)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Prompt shipment of quality products

Valyou arranged shipment of our sofa 2 days after our purchase instead of over 1 week. Everything arrived in proper order and the delivery people were very polite and helpful.

21 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Can't be happier for you, Michael! Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Very happy with two purchases

My daughter bought a sectional a couple years ago and has loved it. She has a dog and finds it easy to remove and wash the covers pretty often. I just ordered her a matching ottoman for Christmas and the company went to great lengths to make sure we were ordering the correct color to match the previous purchase. The shipping was expensive but quick and she received the ottoman before Christmas.

22 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Thank you for being a valued customer, Danielle!

Beoordeeld met 5 van de 5 sterren

I just bought this amazing coffee table…

I just bought this amazing coffee table from Valyou furniture because I needed an upgrade. I have bought furniture from Valyou before so I knew the quality was good. This coffee table fits perfectly in my space, so my family can enjoy board games, card games, with lots of room for snacks during movie night. I love this table because it’s sleek looking wood and very sturdy. I highly recommend checking out Valyou furniture for any items for your home. Delivery is always really good and on time!

14 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We are inspired by your review, Adrienne! We are delighted to know that you are happy with our product and experience.

Beoordeeld met 4 van de 5 sterren

Overall great service

Overall great service - they were great at communicating the whole entire process!

21 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Appreciate this a lot, Hannah!

Beoordeeld met 1 van de 5 sterren

Don’t do it!

This company is definitely a scam. They have not sent me my order placed in Nov. 2022. Then they claim they can’t refund it because they don’t work with my credit card company, and I have a very common credit card. When I leave this review they will claim they cannot find my order associated with my name to try to discredit my review, but please save your time and money. I’ve been trying to resolve this for over a year.

22 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We regret any frustration you've experienced, Billie. It appears that most of your orders were successfully received, except for the bed. Unfortunately, ongoing delays with the manufacturer have affected the delivery of the bed.

Currently, we see that you've requested a cancellation, and you agreed to our advice that we would process your refund through the dispute resolution. Please note that we no longer use the payment processor initially used for your order, and we are unable to refund you through the original mode of payment.

Your feedback is valuable to us, and we will use it to enhance our services. If there's anything else we can assist you with, please let us know.

Beoordeeld met 5 van de 5 sterren

Shoutout to Cameron and Gary

Shoutout to Cameron and Gary. They were early on the delivery. Caught them in the elevator and were super easy to work with and explained the assembly process to me. Thanks again!

13 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Appreciate your 5-star review, Jonas!

Beoordeeld met 5 van de 5 sterren

Good choice for comfort

Good choice for comfort, quality and aesthetic! 100%! the delivery was also super smooth and well organized!

13 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Yay! Thank you for your glowing review!

Beoordeeld met 5 van de 5 sterren

Feathers sectional

The sectional and chair that we got arrived at my house super fast and the set up was probably one of the simplest ones ever. The couches feel comfortable and soft. Great customer service and great products highly recommend

6 december 2023
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

We appreciate your review, Manny

Beoordeeld met 5 van de 5 sterren

Great value

Great value, exceeded our expectations, incredibly comfy.

4 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Appreciate your feedback, Craig! Just so delighted you love your new furniture.

Beoordeeld met 5 van de 5 sterren

We love our new couch

We love our new couch! Valyou had great customer service and the couch was super easy to unpack and assemble.

6 december 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Even your dog loves it! Thank you, Evan!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, door to door! I went into the Honolulu showroom on October 25, fell in love with the Feathers sectional. I went in looking for a sofa bed, but Feathers won me over. I placed my order, was given an estimated delivery for end of November/first week of December. This being Hawaii, I was mentally prepared for a later delivery.

On November 29, I happened to be in the area, stopped into the store for a status update. The young man at the desk couldn’t give me a firm date, noted in the system for logistics to call me. A few hours later, I got a call that all but one of my items could be delivered on 12/4. I happily agreed to schedule. The one item on back order I could easily fit into the back of my SUV once it arrived.

Today is 12/4. ALL my items were delivered. Not only that, the guys who delivered had to schlep a steep driveway (3rd house up!) as they could not drive up or back into the driveway. They parked on the street, made multiple trips with a dolly. At one point, when bringing down my old couch piece by piece, one guy shouldered a piece and hoofed it down the driveway. These guys are rockstars!

All in all, great experience. And I’m loooooving my sectional.

4 december 2023
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

Thank you for the detailed review, Cindy We are truly inspired with your kind words.

Beoordeeld met 5 van de 5 sterren

Great sofa

Great sofa, really love it, very helpful staff and on time delivery

26 november 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Thank you for your amazing feedback!

Beoordeeld met 5 van de 5 sterren

Gorgeous couch

Just got my couch delivered from Valyou and it's beautiful! Jerry & Jerome who delivered were on time, so helpful, set it up for me and even took out my old couch for me. The value of the couch is 100% worth it. Highly recommend!!

30 november 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

You made our day, Kristen! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

I strongly recommend considering the…

I strongly recommend considering the purchase of this exquisite and remarkably comfortable sectional sofa. Its aesthetic appeal and plush design make it an excellent choice for enhancing both the beauty and comfort of your living space.

26 november 2023
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We appreciate your effort in leaving this wonderful review, Hassan!

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