Valyōu Furniture Reviews 

778
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been using this feather sofa for a year now, and I’m still very happy with it. It’s comfortable, looks great, and is really easy to clean, which is especially important for a family with kids!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a wonderful experience with Valyou! We previously purchased a sofa and two chairs but when we relocated recently we decided to order two additional pieces to create a sectional. The representat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love the sectionals that Valyou shipped. Customer service was great & they follow up on things afterwards

Beoordeeld met 1 van de 5 sterren

“I was sent two sofas in the wrong fabric, through no fault of my own. Because of Valyou’s mistake, I paid $1,300 to have the sofas picked up from the port, assembled, later disassembled, and prepared... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Decoratie- en interieurwinkel

Geschreven door het bedrijf

We all love great furniture. The kind that catches your eye in catalogs, and makes million-dollar listings look the part. The thing is when it comes to getting your hands on this kind of furniture – the kind everyone loves to live with – you realize your local shop doesn’t stock it, it’s way overpriced, and takes 3 months to arrive. We started Valyōu to turn this all around. How? By making furniture that’s as inspired as it is cost-effective. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers. The result? Quality furniture at really fair prices. It doesn’t sound too crazy from where we’re sitting.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

778 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(778)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I love my furniture

I love my furniture! Delivery was smooth and as stated in my order! My bed to easy to set up as well as sectional. It has exceeded my expectations! I will purchase more furniture from ValYou furniture! 🫶🏽🔥🔥

28 maart 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

Thank you for your trust, Veronica! We look forward to a lasting business with you.

Beoordeeld met 1 van de 5 sterren

The short version is....I WISH THAT I…

The short version is....I WISH THAT I READ THE REAL REVIEWS 1ST! I just ordered and it said available in stock but now the delivery is saying 2 months out. What a shame because it looks like a good product but I will never know because I am canceling and just going to RH.

25 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

We apologize for any inconvenience you've experienced. We've attempted to identify an order linked to your review, but unfortunately, we couldn't locate any relevant details. If you require assistance, please reach out to us directly so we can better understand your situation and provide the necessary support.

Beoordeeld met 5 van de 5 sterren

We were very concerned based on…

We were very concerned based on reviews, but our friend had a Valyou couch, and we had to have it. We ordered and followed up with customer service about our concerns based on what we read. They were honest and helpful. We received our couch in Florida two weeks after ordering. It was hardly the months and months people have written about waiting. They scheduled a date the moment they knew we were concerned, and stuck to it. Couch arrived in perfect condition and we are thrilled. Don’t believe the hype. Highly recommend.

30 april 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Your recommendation is well appreciated, Michael! The trust you have with us means a lot and inspires us to work harder. Looking forward to a lasting business with you!

Beoordeeld met 1 van de 5 sterren

Worst delivery experience of my life

I want to write a more positive review, I just received the furniture a few days ago and upon initial inspection it seems ok. My problem is with the shipping, the shipping company subcontracted by Valyou was the most unpleasant encounter I have ever had. They were dismissive, rude and downright unkind. Valyou needs to own their whole buying experience and choose subcontractors wisely, with all the options out there I recommend using anyone else- perhaps a company who cares how their customers are treated.

Valyou called to make sure I was home for the delivery and I took off from work to be there and the delivery service would not even address me, or carry the package to the top of my steps. They also sent a delivery receipt indicating the delivery was unattended. They were downright rude and dismissive.

26 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

We're very sorry that your request for additional assistance outside your shipping method went unnoticed. While we take full responsibility for our partnered delivery team, it's important to clarify that we operate as separate entities and don't have direct control over their actions.

We've escalated this issue to Deliveright's upper management, and despite their differing stance, we remain committed to advocating for your concerns. We're actively gathering similar reports to assess our partnerships with them and other carriers.

Despite being a small business, we take pride in upholding our commitment to fast delivery and responsive customer service. However, we understand that the compensation offered may not meet your expectations, it represents our best effort.

We value every feedback as an opportunity for improvement. We hope that this platform will serve as a means for constructive criticism, ultimately benefiting all parties involved.

Beoordeeld met 5 van de 5 sterren

Feathers Armchair Quick Delivery!

Ordered this feathers arm chair and looks great in my living room! This is my 2nd time ordering from Valyou (ordered an Intimo couch the 1st time) and love it!
Highly recommend, the furniture is high quality and ships very quickly.

26 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

We appreciate your trust in us, Antoine. We look forward to a lasting business with you.

Beoordeeld met 5 van de 5 sterren

Bought a TV Console

I purchased a TV console and had a wonderful experience. The product quality is excellent, and both the store staff and the delivery team were very courteous and professional. The delivery was punctual, and overall, their products and services are outstanding. I will definitely be a returning customer.

10 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

We will ensure that your business with us will be treasured as always. Thank you, David, for your love and support!

Beoordeeld met 5 van de 5 sterren

'In-Stock' Accurate w Fast Delivery

Valyou made ordering fast and easy with their In-Stock notification on every product. Processing only took 2 days & confirmed date and time of delivery which was only 3 days apart (weekend mind you!). An entire sofa in 5 days to Socal with their own excellent & professional movers. I will 100% order again.

22 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

Thank you for this amazing review, Brenden!

Beoordeeld met 5 van de 5 sterren

This is the absolute best investment I…

This is the absolute best investment I have made on furniture. I love that I can finally have something light colored anything with a German Shepherd fur baby. It was easy to assemble and completed the whole vibe I was going for!

18 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

Delighted to hear this, Sherri. Thank you for being awesome!

Beoordeeld met 4 van de 5 sterren

Double check order if you go in person.

Enjoyed checking out a sofa in person before purchase. I decided on a gray one, told available in 3-5 days. Perfect. The next day I got a text about my beige sofa delivery. I called and apparently the order was inputted wrong and gray is on back order. I didn’t hear anything for a month and when I called was told they still hadn’t received the sofa. Ultimately it took about 6 weeks. Delivery was fine and within the two hour time frame provided for the day. The cardboard boxes are huge- I wish they would have broken them down or hauled them away. Sofa is comfy and low to the ground, which is what I wanted.

7 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Your feedback is well appreciated, Amara. Thank you for your patience, We know for sure that this is going to be worth your wait.

Beoordeeld met 5 van de 5 sterren

Cool store, great couch!

The couch was a great price and really nice. It was delivered within a couple days of ordering and was very easy to put together. Really cute store with lots of cute stuff. Love it!

3 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

Thank you for sharing your experience and a snap of your new Eirik Sofa, Daniella. Your living room looks beautiful!

Beoordeeld met 5 van de 5 sterren

We loved our experience from Valyou!!!!

We loved our experience from Valyou. We had been eyeballing the Feathers couch online but wanted to sit on it in person before purchasing. We were greeted when we walked in and helped immediately. We easily found what we were looking for and we’re able to sit on the couch. The covers were on sale as well so we decided to purchase with the help of the associate, who was very kind and extremely helpful. We purchased and was told it would arrive by the upcoming week. It came 4 days later, our couch and covers. There was tracking on the delivery email so we could even see how many stops left before delivery. It was extremely easy to unbox and set up, then changing the covers (which are washable) was extremely easy and we pretty much got 2 couches instead of one just by getting a second cover set. We definitely plan on purchasing from Valyou Furniture again.

3 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

It was a pleasure assisting you, Brett. Thank you for your love and support!

Beoordeeld met 5 van de 5 sterren

The perfect couch for me and my doggo

The perfect couch for me and my doggo. Valyou Sales agents were friendly and helpful. The installation was super simple, there was nothing to install, just put the two parts of the sofa together. Thank you!

8 april 2024
Review zonder uitnodiging
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Antwoord van Valyōu Furniture

You brighten our day, Helen. Thank you for your glowing review!

Beoordeeld met 5 van de 5 sterren

Looks good and delivery

The furniture looks really nice and it was easy to put together. The excellent delivery guy put it together while I watched.

14 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Grateful for your support, Silvio!

Beoordeeld met 4 van de 5 sterren

I love my cute cozy couch

I love this couch so much. It’s the first sectional I’ve ever had, and it’s probably a bad thing that I fall asleep on it every night when I should have just gone to bed. I don’t wake up in pain when I do wake up, so that’s pretty telling when constantly falling asleep on the couch. The only issue is that I have to do the occasional fluffing workout to keep the cushions as cloudy as I like them, but that could also be a plus depending on how you want to look at it, and that’s why I would take a star away because the effort wouldn’t be for everyone. It looks great, makes my living room look cozy, cats love it and I’ve been so happy with my couch for the past year or so

6 april 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Thank you for your feedback, Kaylin! Delighted to hear that you love your new Feathers Sectional.

Beoordeeld met 5 van de 5 sterren

Excellent choices

Excellent choices. Love the two pieces
Muse Coffee table and end table.
They are beautiful.

22 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We look forward to a lasting business with you, Anita. A million thanks to this review.

Beoordeeld met 4 van de 5 sterren

I got the feather sectional for our new…

I got the feather sectional for our new apartment and am loving it so far. The fact is comes assembled in boxes and is modular was the biggest selling point for us. Super streamlined delivery and set up process. Great customer service!

Compared to other fabrics or high-end brands is not up to par but it's great bang for your buck!

18 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We appreciate your love and support, Daniel!

Beoordeeld met 5 van de 5 sterren

Great products and even better service!!

Although there was a technical issue at first delivery date, the delivery team and coordinator remained professional and ensured 2nd delivery attempt was successful and expeditious. The delivery team was efficient, effective, and courteous. Awesome team at Valyou!

25 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Thank you for your 5-star review!

Beoordeeld met 1 van de 5 sterren

Do NOT order from Valyou furniture…

Do NOT order from Valyou furniture under any circumstances. Save yourself the stress and time please. I ordered the feathers sectional since February and its now March and the tracking is saying I should receive my order my June. They keep pushing the tracking further out. I have been sitting on my floor no couch for the past one month because of these people. I have cancelled my order and I am sure i would have to fight them for my refund which i am ready for that

26 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

We apologize for any inconvenience you've experienced. We've attempted to identify an order linked to your review, but unfortunately, we couldn't locate any relevant details. If you require assistance, please reach out to us directly so we can better understand your situation and provide the necessary support.

Beoordeeld met 5 van de 5 sterren

Three words I can to describe my…

Three words I can to describe my experience with Valyōu; stylish, easy, and comfortable!

It adds a great sense of style to my new apartment, the service was so easy and top-tier, and most of all it's comfortable. I can lounge all day.

19 maart 2024
Review zonder uitnodiging
Logo Valyōu Furniture

Antwoord van Valyōu Furniture

Phenomenal experience, Jordan! Thank you for sharing your feedback to all!

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