Van National Reviews 

1.506
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lewis was very friendly and helpful from the first phone call to completing purchase. Nothing was too much trouble. Found plenty of options to choose from and all vans in excellent condition. Highly r... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional se... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently purchased two commercial vehicles from Tom at Van National, and the whole experience was outstanding from start to finish. Nothing was too much trouble for him, he went above and beyon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ryan was very helpful and the overview video was very professionally done and helped to convince us to travel to view the car. Appreciated being allowed to take the vehicle for a good test drive. Ry... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(1.506)

471 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience at Van…

Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional service and a great van at a great price. Thankyou

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional

Friendly, courteous, helpful, knowledgeable and professional

3 juli 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Great to hear thank you for your feedback

Beoordeeld met 5 van de 5 sterren

Scott was great

Scott was great. we had no issues at all

27 juni 2026
Review zonder uitnodiging
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Antwoord van Van National

thank you for your feedback - Van National

Beoordeeld met 1 van de 5 sterren

I have recently purchased a van from…

I have recently purchased a van from van national. There were a couple of marks on the van that the company covered up when I brought the vehicle. I have washed the van and they have shown up. I am still waiting on the service document from them, having asked through email and then phoned up and they said they would ring me back and they haven't. When I was buying the vehicle the text message I received wasn't very good customer service,it wasn't very polite at all. However the main man in the office was very polite and helpful when I was there buying the vehicle.

1 juli 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Thank you for taking the time to speak with me today. I'm glad we were able to discuss your concerns and agree on a way forward.

As discussed, we're pleased that we are now getting everything sorted for you and working towards a resolution. We appreciate your patience throughout the process and look forward to bringing this matter to a satisfactory conclusion.

If you have any further questions or need any additional assistance, please don't hesitate to get in touch.

Kind regards,
Van National Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish, Thankyou Scott,
Highly Recommended 💯

Steve 👍

19 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Thank you for your fantastic feedback, Steve! We're delighted to hear you had a great experience from start to finish. We'll be sure to pass your kind words on to Scott.

We really appreciate your recommendation and wish you all the best with your new vehicle! 🚐

Best regards,
Van National 🚐

Beoordeeld met 5 van de 5 sterren

Ryan was very helpful and the overview…

Ryan was very helpful and the overview video was very professionally done and helped to convince us to travel to view the car.
Appreciated being allowed to take the vehicle for a good test drive.
Ryan was very helpful in processing the paperwork.

26 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Thank you for your wonderful feedback! We're delighted to hear that Ryan was so helpful throughout the process and that his vehicle overview video gave you the confidence to travel and view the vehicle. It's great to know you appreciated the test drive and found the paperwork process straightforward.

We'll be sure to pass on your kind words to Ryan. Thank you for choosing Van National, and we hope you enjoy your new vehicle!

Best regards,
Van National 🚐

Beoordeeld met 5 van de 5 sterren

Lewis was a great salesman i came into…

Lewis was a great salesman i came into store to purchase a new van for work and i have had updates throughout the whole process getting the new van ready to take away.
No pushy service just great customer service highly recommended.

23 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Hi Brandon, It's great to hear that Lewis kept you in the loop throughout. Thank you for taking the time out of your day to post this review. Take Care- Van National

Beoordeeld met 5 van de 5 sterren

We recently purchased two commercial…

We recently purchased two commercial vehicles from Tom at Van National, and the whole experience was outstanding from start to finish. Nothing was too much trouble for him, he went above and beyond to make sure everything ran smoothly and kept us informed throughout the process.

The turnaround was incredibly fast, and Tom made what could have been a complicated purchase completely hassle free. His professionalism, knowledge, and commitment to customer service really stood out.

We couldn't be happier with the service we received and would 100% recommend Tom and Van National to anyone looking for commercial vehicles. Thanks again for making everything so easy!

22 juni 2026
Review zonder uitnodiging
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Antwoord van Van National

Wow Jane, thank you for taking the time to leave this lovely review. It's great to see Tom looked after you and everything went smoothly! It would be great to see you again - Van National

Beoordeeld met 5 van de 5 sterren

This is the third van I’ve purchased…

This is the third van I’ve purchased from Van National. Dealt with Tom on this occasion who kept in touch throughout with great communication. Fantastic service and great after sales care too.

19 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Thank you for your kind review Mrs. Gibbons, we appreciate the time you have taken to leave this fantastic review. Please don't hesitate if there is anything further you need. - Van National Ltd

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Quality car, serviced before it left the yard.

17 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Great to hear thank you for your review - Van National

Beoordeeld met 5 van de 5 sterren

Superb experience

Superb experience, great communication and fast service and turnaround to receiving two vans. big thank you to Ryan for the service received.

11 juni 2026
Review zonder uitnodiging
Logo Van National

Antwoord van Van National

Thank you for your fab review we will be sure to let Ryan know, enjoy your new vehicle and hope we see you again in the future - Van National

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