Lewis was very friendly and helpful from the first phone call to completing purchase. Nothing was too much trouble. Found plenty of options to choose from and all vans in excellent condition. Highly r... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional se... Toon meer
We recently purchased two commercial vehicles from Tom at Van National, and the whole experience was outstanding from start to finish. Nothing was too much trouble for him, he went above and beyon... Toon meer
Bedrijf heeft geantwoord
Ryan was very helpful and the overview video was very professionally done and helped to convince us to travel to view the car. Appreciated being allowed to take the vehicle for a good test drive. Ry... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Contactgegevens
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Verenigd Koninkrijk
- 01782 680099
- sales@vannational.com
- vannational.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is the 3rd van
This is the 3rd van, we've bought from Van National, dealt with Connor Charles, who dealt with the whole process very efficiently, quick to answer phone calls and emails. The van will be home delivered within a week of initial enquiry.

Antwoord van Van National
Poor Communication
Online chat: I tried to get a simple answer: can I just turn up to view vans without an appointment? Their website has no FAQs, and their chat support was useless. A bot called Grace kept pushing me to hand over my details instead of answering the question. When I finally asked directly, they just told me to call. Two hours’ drive away and I still don’t know if I can walk in or need to book. Frustrating and unhelpful. Their opening times are listed but it’s unclear if that means I can just browse or not. I won’t be making the journey. I just saw a they have an admin fee of £395 + vat on every vehicle too. That’s very steep.

Antwoord van Van National
Ryan was very helpful and explained…
Ryan was very helpful and explained everything so we understand everything and we was very happy with the service

Antwoord van Van National
Buying new vehicle
Very pleased with our experience of buying our vehicle. Ryan in sales was more than helpful

Antwoord van Van National
RYAN WHEATCROFT provided the best…
RYAN WHEATCROFT provided the best buying experience I've had in years. I really appreciated their low-pressure approach and genuine desire to help me find exactly what I needed. They were transparent about all the details, which made me feel confident in my purchase. A truly trustworthy and helpful professional!"

Antwoord van Van National
I delt with Ryan on the purchase of my…
I delt with Ryan on the purchase of my van and it couldn't have been simpler, any problems were sorted out and picked my van up 2 days later with a fresh mot ,very professional

Antwoord van Van National
Customer care from Toby
Toby with Van national went above and beyond with his customer care. Genuine salesman who cares about the customer

Antwoord van Van National
Toby was very helpful and made…
Toby was very helpful and made everything easy.

Antwoord van Van National
Great experience buying a new truck
Great experience buying a new truck, Ryan was very helpful throughout and made the process very easy.

Antwoord van Van National
Scott b was extremely helpful from…
Scott b was extremely helpful from start to finish. Very happy with van. Very professional.

Antwoord van Van National
Ding dang do
Needed to replace an old van asap, starting looking online early one morning, found just what I was looking for and requested info, got a call back around 9.30m from Ryan w, I'm double busy so didn't have time to view or pick up, so put my trust in Ryan, deal was completed by dinner time, van was delivered to my door 2 days later, absolutely mint, ding dang do, Fast, efficient, no nonsense, very happy with my van, I know where to go if I need another one!

Antwoord van Van National
Had a great experience dealing with…
Had a great experience dealing with Toby really helpful and made every thing really easy

Antwoord van Van National
Really welcoming and helpful…
Really welcoming and helpful experience, any queries I asked were answered without issue. Dealt with Scott Bentley.

Antwoord van Van National
Really Happy
Brought a Renault van off Scott and was really happy with the van and the service

Antwoord van Van National
I didn't expect buying a used van to be this satisfying...
I didn't expect buying a used van to be this satisfying, but Van National delivered.
As someone who's seen their fair share of disappointments I can happily say everything was smooth and easy, Scott Bentley offered his services and I was only too happy to accept.
Scott really knew his stuff, answered all my questions and made sure any commitment issues I had were understood and eased away.
I drove away with the perfect van for my needs, it's not everyday something ticks all your boxes and leaves you feeling this pleased afterwards.
For anyone looking for a "new" toy or an upgrade, Scott at Van National is your man.

Antwoord van Van National
Excellent service
Excellent service, spoke to Scott Bentley, would consider using again and already recommended to colleagues and friends.

Antwoord van Van National
Thanks very much for the new van happy…
Thanks very much for the new van happy with everything , Ryan well really good with us and helped us out really easy with him thanks very much

Antwoord van Van National
My first van!
Just bought my first van, after driving cars for 30 plus years. Visited a few times, just to have a look and was left alone to look on my own, but someone was always around to answer any questions. When I made my mind up, Ryan was really straight forward to deal with, no fuss or hard sell. All paperwork was emailed to me and easy to complete.
A tiny niggle when I picked it up was dealt with quickly and I left 100% happy.
The van has been cleaned and prepped amazingly - well done to guys that do that behind the scenes.
Many thanks to the Ryan and all the team at Van National - I would highly recommend.

Antwoord van Van National
Ryan sorted everything out from the…
Ryan sorted everything out from the start, helpful, informative and honest, ask for Ryan if you're interested in a new vehicle and you wont be disappointed, thanks to everyone at van national

Antwoord van Van National
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







