Vanolarm  Reviews 

UPDATE:

Its very obvious you are not reading and understanding my comments fully.

After reading your T&C regarding returns I decided that I could not be bothered returning the product and this is what I said in my review:

I do not intend to waste any of my time and money sending the system back to you to be told that you are deducting this or that amount in order to scam me further.

I REITERATE. AT NO POINT HAVE I ASKED FOR A PARTIAL OR FULL REFUND OR IMPLIED THAT I WOULD LEAVE A NEGATIVE REVIEW IF I DID NOT RECEIVE A REFUND.

You know as well as me that you are selling an inferior product that is NOT FIT FOR PURPOSE.

SCAM SCAM SCAM

I purchase this unit from Vanolarm and instantly realised when delivered how bad the quality was. In fact last year I purchase 2 alarm sensors from Amazon for my electric bikes which were exactly the same as Vanolarm's sensors at a cost of £14 each.

I don't need to go into detail of how shockingly bad this alarm and GPS is because it has already been covered by the previous Trust Pilot reviews.

I emailed Vanolarm to say that I wanted a refund as it was not fit for purpose and was directed by them to there terms and conditions which basically states that they will deduct this and that from the refund as well as myself paying for the return postage.

So, what is this company which is run by a con man named Mike? Pretty obvious really.

My final email reply back to him was this:

Mike

I noticed on your email that you never responded to my comment that the sensor alarm and fobs are cheap Chinese tat than can be purchased from Amazon for £14 each and the tracking from £35.

On your advertising and promotion of this item you declared,

Under the Misrepresentation Act of 1967 you made a statement of fact by stateing that Vanolarm produced and developed this system in the UK. That is an untruthful statement..

In fact, all you have done is place Vanolarm stickers on the Chinese made product and declared that it is your invention, BAD MAN

It is also extremely unreasonable to expect the product to be returned:

Unopened, unused with Seals & labels unbroken and, in the original packaging because, how else is one to know that the system is faulty and not fit for purpose unless it is opened and tested.

I do not intend to waste any of my time and money sending the system back to you to be told that you are deducting this or that amount in order to scam me further. Obviously you need the money more than I do.

It is my opinion, which has also been endorsed by negative comments on Trust Pilot that you are in fact a con man and scammer. It also surprises me that nobody has of yet knocked on your front door for a "quiet word" with you about this scam.

However, I do put some blame on myself because I should of checked out Vanolarm reviews. I did come across a youtube clip where the owner of Vanolarm (Mike) was stating for all to see that, all Trust Pilot reviews of his/Chinese product were "made up"

Well Mike, you know my name so you will also know that this is not a spoof review.

Guys, keep your money in your pocket and avoid this scammer at all costs

I am a great believer that what goes around comes around.

Enjoy my £160

Geoff Jones

The system is not bad except it’s 2 systems cobbled together, key fob and app which is a pain.
Customer service is absolutely pants. Take ages to reply via email and then don’t answer the questions.
No helpline to call. Save your money

OMG you can’t fix stupid as the saying goes. The guy who runs must only have 1 brain cell, he struggles to understand the simplest of emails. The system does not work. It’s not hearing the alarms so I get no notifications. It won’t set a gps fence as when I press the add button it’s not bringing up the map.

Basically it’s a cheap vibration shed alarm available onlinefor £13. Coupled with a really bad tracker that’s also available online. A cobbled together system.
UPDATE

DO NOT WASTE YOUR MONEY.
Their return policy means you have no chance of getting your money back. No wonder they boast only 1.8% I just didn’t bother as if they decide not to refund you have to pay to get it posted back.

So I have tried it out. It continually sends messages saying the door has opened usually in the middle of the night, or it’s gone out of its geo fence when it’s not moved off the drive. If you try to simulate an attempted break in, doesn’t alarm at all. 😡

Very poor quality. Just unlocking the van causes alarm to call you. Means you must turn off on the "cheap" app before disarming or unlocking van.
Only way to top up sim is to remove sim and put into a phone.
Not fit for purpose

Very poor quality product.
I believed the fake reviews ☹️

Didn't even last a month what a waste of money. Remote going off on its own and alarm doing nothing

ABSOLUTELY AWFUL PRODUCT.

1) app is dreadful, it’s a Chinese made unusable piece of rubbish.

2) door contacts are fairly good in terms of the vibration sensitivity but the remote to disarm doesn’t always reach all 5 on my van this means they go off whilst driving or closing a door. THEY ARE LOUD.

3) the gps unit holds its charge for about two days and good luck getting it working again once its charge has gone! Another piece of Chinese crap that doesnt work as it should.
Turning it on is pure chance even when following instructions.

4) the gps unit is what rings your phone when alarm goes off. It does this by detecting noise higher than 90dB - this is useless!!!! It means everytime you leave the van you have to go into the awful Chinese app and arm the gps unit (as well as using the remote to arm the sensors) if you decide to leave the gps unit sound sensor on whilst using the van it will call your phone CONSTANTLY.
I cannot count how many false alarms I have had from the unit - one evening I had 4 at 3am, checked cctv and no one or thing was near or around the van at any point.

Seriously save your money, the customer service is average at best and they only reply for set up help after that they’re quiet as a mouse.
They very clearly know that this product is not up to scratch and I can only presume they’ll keep going till they’ve sold all their units and then shut the business down (jugging from these reviews)

I wish I had checked trust pilot before purchasing.

DO NOT BUY.

I have had Vanolarm fitted on my VW Campervan for about two months now. I installed the devices as per the clear easy to follow instructions. Last night at 04.50hrs on 19/01/24
my Vanolarm linked phone rang from my van and woke me to inform me someone was trying the door handles.I looked out of the bedroom window could see a silhouetted suspicious character messing with cars outside near to my van. By the time I got out with my 'walking stick' and torch the person had made off, luckily for him as I'm very useful with a walking stick at 5 paces. This incident has proved the value of Vanolarm. It's certainly paid for itself on this one incident alone.
I've read the adverse reports and video slagging the system off. To those people I say this. Install it properly and it works well. Rush it and it won't. I've also recommended Vanolarm to my neighbour.
It works very well for me.!

This product is a total waste of time and money. Yes it I stalled very quickly, but that's it. Recently had my side door ripped open like a can opener. The siren must have been sounding, but did not deter them, the damage was so significant they must have been there a while ripping it to bits. And never got any notification.

I invested in sirens for all 4 doors, which have to be set by separately, which is a pain.

Tried getting intouch with vanolarm with no prevail. Waste of time.

No wonder the website doesn't have reviews.

All I can say is avoid like the plague, it's totally rubbish. My advice would be to invest in proper dead locks and make it has hard as possible for the scum bags. My break in has cost me a fortune, and a bloody headache. The VANOLARM didn't warn off anyone, and didn't arise anyone.

RUBBISH, RUBBISH, RUBBISH

What a load of crap.
Alarm system itself is quite good the GPS unit on the other hand is absolutely useless you can't even have the radio on low without the GPS unit ringing you I've messaged Vanolarm many many times about this I've had 3 replacement units as they are cheap and faulty customer service is a waste of time.
I've explained that even setting the alarm triggers GPS to ring me just shutting the door triggers it to ring me even kids playing in the street opposite my van triggers it I'm convinced a moth could set it off.
It's just a cheap an nasty useless piece of kit.
I emailed Vanolarm and asked how do I stop the alarm triggering and ringing me when I shut the door and set the alarm their reply was turn the GPS unit on once the alarm is set but that is physically not possible it can only be turned on inside the van.
Be Warned Vanolarm are Con Men
The system is just cheap Chinese rubbish rebranded as Vanolarm.

I really should look on Trust Pilot before making purchases because if I had I would not now be 170 quid out of pocket. This system is awful, its nothing more than 5 cheap vibration sensors cobbled together with a cheap Chinese tracker and a very poor third party app. It does not offer true tracking as the app does not send SMS messages for anything other than sound or vibration. The customer service is non-existant and the battery life is less than a week

I have held off leaving a review to see how it performs but really don’t waste your money. The tracker is absolutely useless my van can be stationary on the drive and tracker says it is 10 miles away. If my van got stolen I have absolutely no confidence I would find it and recently the unit just does not respond at all I will be looking for a replacement as this is not fit for purpose.

Expected a lot more ordered with 4 door sensors bit of a pain to set up the remotes tracking is not that good either shows vehicle is a few rounds away when outside my house so not worth it for the tracker!! door sensors ok for a deterrent if some one tries i wouldn’t buy for a work vehicle ok for the motorhome so will be putting it on there so get use out of them but not worth the price I paid

generally is all wrong with product. is simply nowhere near what you really expecting. just way to quiet to work as any deterrent. sensors on doors they work independently instead when one is triggered boost each other make much more noise. tracking and calling unit has gigantic connectivity issues. when closed in van and inclosed by metal shell just stragglers to connect to network. that is why very rarely is able to do what should do. wast of time and money. stay away from it. check reviews before purchase. no costumer service land line. so no one to talk to just email 🤷🏻‍♂️

Absolutely shocking customer service, don’t respond to messages and when they do they are bordering on rude, the fact there is no telephone number should have been a warning sign.
Not interested in doing anything to support their customers, only extracting more money from them at every opportunity.
On top of this the units are cheaply made and fragile, they won’t stand up to many battery changes.
Save your money and get something decent from a company that cares about their customers.

Terrible system.

Chinese app hardly works. Sends fake alerts but there's nothing ever wrong with it when they send there 2 day late emails.

Money back guarantee is no such thing. If you open it and try it then you are screwed.

Avoid this piece of crap.

£160 doon the drain. Unable to return and blocked on there facebook page.

Jokers!!!

Not even worth 1 star. The other reviews say it all.

Ps. THIS IS NOT A FAKE REVIEW.

Cheers

This company is a joke there customer service is poor and product is overpriced.Gps unit is a joke doesn’t work,SIM card slot doesn’t accept SIM card properly and SIM card gets stuck so bad I had to return gps unit for them to say I have damaged it,so no longer covered on warranty,so had to buy another one for another £78.00 guess what this one doesn’t work either.I have sent the second one back now and I have been ignored after Email after email.I wish I had done my research properly on this product and to find out you can buy the same product on Amazon for far far cheaper Avoid don’t fall for the salesman crap on the website I have lost in excess of over £259.00 including buying another Gps unit AVOID AVOID AVOID

Door alarms are okish. GPS waste of time. Set up is very vague. Looking for alternative.

Great to start with but gps unit is flimsy and not reliable, help pages are vague, im left with three sounders but no gps unit after only 3 months, looking for an alternative product.

The good

- Door sensors sound immediately if you touch the door
- When they did reply, customer service was fairly helpful even if not very friendly

The bad

- About 30% of my emails to customer service got ignored and I needed to chase them up
- I get so many false alerts every day I just ignore them
- The app is a generic Chinese made piece of crap, you need to go into "settings" every time you want to arm / disarm the smart alarm
- The SMS / call notifications are supposed to happen even when somebody just touches the door, not only when a proper alert goes off

I got a replacement unit because my first one generated lots of false alerts. They were quite helpful, sending it to me before I could return my old one (I live outside the UK). But the replacement is worse, it doesn't trigger when the door alarms go off. They refunded me for it.

Sadly there's nothing about it I can recommend. The door alarms are generic, you can get them on amazon cheaper. The smart alarm is a disaster. It just doesn't work. Either it alerts all the time, or it doesn't alert when the actual alarms go off.