From the beginning to the end, Anan and the rest of his team, including Zsolt and Darren were excellent. The finance team at Oodle that sorted the finances out were top class! The communication and th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Recently purchased some new vans and have to say from start to finish this was an incredibly pleasant experience with the staff not being pushy plus HUGE stocks of many different vans that was perfect... Toon meer
Bedrijf heeft geantwoord
Super impressed by Vanwise. Easy process to buy from start to finish, very knowledgeable staff, van was a great price, super friendly guys and they actually went over and above to collect us from the... Toon meer
Bedrijf heeft geantwoord
Purchased a new 2022 plate Double Cab Ford Transit Custom van from Vanwise Harlow yesterday in part exchange with my older van, after being let down by another dealership. Salesmen Taj and Finance M... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We want to make it easier than ever to seek out the vehicle you want - you can search for, find, buy, and even finance your next used vehicle online. Our website features our current vehicle selection of panel vans, minibusses, pick-ups, and tipper vans - all available at a great price. We make sure of this by getting the best deal when we buy a van, and pass the saving on to you. Every used vehicle undergoes a 128-point mechanical inspection by an independent AA technician before making it to our showroom floor. What's more - they come with a three month AA warranty, with the option to extend this for further three years.
Contactgegevens
Verenigde Staten
- vanwisegroup.com
4,7
Uitstekend
250 reviews
Heeft nog niet op negatieve reviews gereageerd
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Highly recommemed
From start to finish, Irfan, Kelly and the team have made the whole process of buying a new van a very easy and enjoyable experience. After a recent bad experience with another company, I really appreciated how efficient and supportive they were. Would highly recommend buying from Vanwise in Harlow.
26 februari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello Colin,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Great …
Thanks Kelly for an efficient hand over of our new van
Dees
13 februari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello Stewart Kennedy,
Thank you so much for taking the time to share your thoughts and provide feedback.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
We had a really positive experience…
We had a really positive experience with Vanwise, Harlow. We travelled quite a distance to their site due to their wide range of stock. We were looking for 2 vans but purchased 3 in the end due to the competitive pricing options we were able to agree with Irfan. The arrangement of the admin and documentation was very smoothly and efficiently handled by Kelly and Dave who transported all 3 vans to us was really reliable and helpful. All 3 personnel that we dealt with gave us great confidence in the company and we would certainly look to use them again in the future and wouldn't hesitate to recommend them.
14 januari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello K H,
Thank you so much for taking the time to share your thoughts and provide feedback.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Very happy with the service from Kelly…
Very happy with the service from Kelly and irfan . If you want to buy a van see irfan ! I will be back again to buy more .
24 januari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello Eddie,
Thank you so much for taking the time to share your thoughts and provide feedback.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
New van
The whole process was smooth from start to finish. Kelly was very helpful . Highly recommend Vanwise
17 januari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello Stuart,
Thank you so much for taking the time to share your thoughts and provide feedback.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Savannah on reception was kind and…
Savannah on reception was kind and irfan was really helpful xx
13 januari 2025
Review zonder uitnodiging
Antwoord van Vanwise
Hello Tia Holley,
Thank you so much for taking the time to share your thoughts and provide feedback.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Send vehicle with major faults and then ignore every attempt of contact.
Bought a pre-registered vehicle only to find out it is over two years older vehicle was supplied four weeks after signing the order form and when it eventually arrived it had multiple rust all over and additional faults with the vehicle so rejected it as the 14 days less distance selling laws is there to protect a consumer. Since the rejection they have been nothing but challenging and then eventually ignored all contact still to this day very difficult to contact through the phone they don’t call back never had my money back still after getting the final response three months since I still have not had my money back I’m still owed hundreds and hundreds of pounds they are refusing to pay the finance company back. They ignore them they ignore me do not buy from this company.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Max Baxter,
Thank you for sharing your experience. We understand your frustration and sincerely apologise for the delays and challenges you have faced in resolving this matter. Customer satisfaction is extremely important to us, and we are committed to addressing your concerns promptly.
Please be assured that we have escalated your case internally to ensure a resolution is achieved as swiftly as possible.
Best Regards,
Vanwise Team
Elisha was very helpful 🥂👯♀️
11 november 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Neculai Angheli,
Thank you for taking the time to share your experience. We are delighted to read your kind words. Happy driving!
Best Wishes,
Vanwise
I had an amazing experience at Vanwise…
I had an amazing experience at Vanwise yesterday very professional service very helpful and couldn’t do enough to help me
7 november 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Andy Copp,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Enrika and elisha very professional and…
Enrika and elisha very professional and helpful young ladies. Felt very comfortable with everything they sorted out for us
Thank you
2 november 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Jane Jones,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Van broke down after 6 weeks
I bought a Van 3 years ago for van wise. On the first day i used it the door handle came off in my hand and had to get fixed. after one week it was burning oil at over two litres a week. The rear door lock broke after 4 weeks , and after 6 weeks the DPF filter light came on and the van went into limp home mode at only 45000 miles. the AA warranty refused to fix the problem as did Vauxhall .The van is now broken down and all wan wise said to me was it is my problem.
25 oktober 2023
Review zonder uitnodiging
Antwoord van Vanwise
Hello B H,
Thank you for your feedback, and we sincerely apologise for the issues you've experienced.
Please reach out directly at contact@vanwise.com at your convenience quoting this review with details regarding your purchase so we can look into it.
Best Wishes,
Vanwise Team
Great experience
I am so glad I found Vanwise to buy my first Van. Kelly, Simon and the rest of the team made the whole process very easy and stress free. I would highly recommend buying from Vanwise.
4 oktober 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Harriette Wight,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Purchase of van and part exchange
Excellent service from Irfan and Kelly from beginning to end- from finance arrangements to the final collection, both were very helpful throughout the process. It was a pleasure doing business with them.
18 oktober 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Nigel,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Purchased before from vanwise with no…
Purchased before from vanwise with no issues and again good service this month- many thanks to Kelly & Irfan
11 oktober 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Karen,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Easy to deal with and great price too !
Easy to deal with and great price too !
Simon and Kelly were very helpful and made the purchase of our new van an easy one. I have used Vanwise several times now and would highly recommend.
27 september 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Iain Freeman,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Very happy with my new van from…
Very happy with my new van from Vanwise. Irfan Yousuf and Kelly Doughty made the process very easy and streamlined. I whole heartedly recommend Vanwise to anybody looking for their next new van.
23 september 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Jon Tester,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
Welcoming
Welcoming, competent, professional. Pleasure to deal with, will certainly consider to work with this service long-term. Many thanks to Elisha!
21 september 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello ILLy,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us.
Enjoy your new vehicle and drive safely!
Best Wishes,
Vanwise Team
Marina
Elisha, Simon and Irfan are super helpful, knowledgeable and competent. Definitely would use this company again
20 september 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Marina,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us.
Enjoy your new vehicle and drive safely!
Best Wishes,
Vanwise Team
Faulty rear camera! Very poor customer service
I have bought a van from VanWise and all went well until i have paid the full amount , just to inform me that rear camera does not work.
I have agreed with them to send out a mobile technician to sort out the camera following week.
Nearly 1 month went by and still not sorted.
In the month period also the battery of the van keep draining and have to use jump start.
I have been in touch with the after sales, but the gentleman is saying “bear with me, as i am very busy”.
This is the kind of service they are giving.
DO NOT BUY from them as they do not care about the customer.
I have sent a text to them saying that i will be sorting out the camera at my cost, and i will bill them £700 as this is what it costs to replace, only for the afrter sales lad to say i am threatening him and he is jot a main dealer.
21 augustus 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Silviu Anton,
Thank you for your feedback, and we sincerely apologise for the issues you've experienced.
We had initially arranged for a mobile technician to assist you, unfortunately, due to miscommunication on the day, we were informed that the technician felt uncomfortable proceeding with the job.
We immediately began arranging for another technician to address the problem. However, due to limited availability, it took longer than expected.
Our priority is to resolve this situation as quickly and smoothly as possible. We kindly ask for your cooperation, and we are happy to work towards a solution that addresses both issues with your van.
We value your business and appreciate your patience as we work to resolve this matter.
Best Wishes,
Vanwise Team
I met with Elisha and irfan they was…
I met with Elisha and irfan they was both very welcoming and extremely helpful. They are both a massive asset to the company.
14 september 2024
Review zonder uitnodiging
Antwoord van Vanwise
Hello Eloise,
Thank you so much for taking the time to share your thoughts and provide feedback. Your input is incredibly valuable to us, and we truly appreciate your time to share your experience.
Enjoy your new van and drive safely!
Best Wishes,
Vanwise Team
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