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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jim Brian from Voro Motors has been extremely helpful with all my questions about my new scooter! I was having a knocking sound coming from the front tire and Jim helped me work through figuring out w... Toon meer

Beoordeeld met 5 van de 5 sterren

My interest in purchasing a scooter began a couple of weeks ago, and after speaking with Jenkins I had no doubt that I was making a good decision. He answered every one of my questions and made sure I... Toon meer

Beoordeeld met 5 van de 5 sterren

We had support member Ronnel help me and my wife get all of our paperwork needed to license our Altis Sigma bikes. He was fantastic, treated us with respect, and was promoting VoroMotors the right way... Toon meer

Beoordeeld met 5 van de 5 sterren

Mike did a fantastic job helping find the correct product I needed and went above and beyond messaging me on the site and reaching out via phone call to get things sorted!! Thank you Mike!

Bedrijfsgegevens

  1. Scooterzaak
  2. Motorvoertuighandelaar

Geschreven door het bedrijf

VoroMotors is not your average PEV (electric scooter/electric dirt bike) company. We’re the only brand in the game with real 24/7 live chat and a 7-day phone line where humans answer. What you see online is what you get—no fluff. We have offices in LA, NY, Hawaii, and Australia (this profile is for the US only). Every review you write helps us improve. We read them daily. Mention an employee by name—they earn performance points when you do. Got a complaint? No problem. We embrace criticism, just add context. Did you contact support? Did you buy from us or used? Want help? Drop your name or order number so we can actually assist. Keep it real, keep it useful.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Mike is the MAN!!

Mike did a fantastic job helping find the correct product I needed and went above and beyond messaging me on the site and reaching out via phone call to get things sorted!!

Thank you Mike!

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a scooter via the website the…

I ordered a scooter via the website the 1st of April, 2026. Seems simple enough. Never heard a word from the outfit after the order. I emailed and called them and didn't get response from them for over 5 days after the initial order. I get some sort of excuse, basically no accountability for their shortcomings. I finally get a text message lol from these folks 7 days after the order telling me i need to pay $150 shipping charge. I pay it. I wait another 5 days after paying the additional 150 shipping charge, and I have to reach out to them again, because they haven't shipped it nor even created the shipping label. Now we're 20 days past the 1st of April, 2026, and I still don't have my scooter.

Save your hard earned money and shop somewhere else and save yourself the heartache. All you'll get is misdirection and excuses here at Voro.

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Dear Voro Motors Team,
​I am writing to share my appreciation for the outstanding service I received from Mike Angelo while ordering my EMOVE Cruiser V2.
​I was at work during our interaction and had to pause our conversation multiple times to assist customers. Mike was incredibly patient and professional throughout the process, handling everything quickly and efficiently despite the interruptions.
​His support made the purchase seamless. If the scooter performs half as well as the customer service I received, I know I will be very satisfied.
​Best regards,
​Todd Staples

18 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Real live human beings work here!

Chat dude was a real live human. Tbh , I would not have purchased the scooter if I got stuck with a dumb AI chat robot. Voro guts kudos for having the balls to make real scooters and having actual humans working there

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Ronnel was super fast and super kind finding parts for my inmotion rs scooter! Will definitely be back for any parts i need in the near future. Thanks again VoroMotors for making my life a little easier!!

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jim Brian is the best!

Jim Brian from Voro Motors has been extremely helpful with all my questions about my new scooter! I was having a knocking sound coming from the front tire and Jim helped me work through figuring out what exactly was causing it and how to fix it. He even gave me tips for preventing any issues like that in the future. He was very kind and returned my emails very quickly and I couldn't be happier with my experience!

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Support From Ronnel

We had support member Ronnel help me and my wife get all of our paperwork needed to license our Altis Sigma bikes. He was fantastic, treated us with respect, and was promoting VoroMotors the right way! Huge thank you for all the help!

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

VoroMotors is the real deal...

I purchased an eMove Cruiser back in 2022... Anyways, I had to Move and wasn't riding it much or keeping up with it like I should have. I had some issues with it not powering up. I was willing to buy a new battery, thinking it was toast. I reached out to Ronnel 4-2026 at Voromotors... He walked me through the Settings and it still worked. I had two flat tires, He was in California, I was in S.C. He gave me info on a closer shop...

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My first purchasing of a scooter…

My interest in purchasing a scooter began a couple of weeks ago, and after speaking with Jenkins I had no doubt that I was making a good decision. He answered every one of my questions and made sure I was satisfied with the information given. Jenkins made sure he was available and easy for me to reach as needed. I did not have to wait long for his call when I text him. I really appreciate quick response and accuracy both of which I received. I would refer VORO MOTORS to anyone with the same interest in purchasing their first or fifth scooter.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly, Fast and Reliable

Had a super helpful experience today.
Vel went above and beyond helping me with some inquiry items. What I thought would take hours took minutes. Super helpful, fast and reliable. Overall had a great experience.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ronnell the guru

Ronnell has never failed me anytime I contacted customer service. Very on point very knowledgeable about all products they carry. Really handles any situation with speed and clarity glad to be connected to him.

12 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ronnel Da Goat

Ronnel gave me one of the best customer service experiences I’ve had in a long time. He was patient, respectful, and never once made me feel rushed, even with the level of detail I was asking for. What stood out the most was his honesty — he didn’t just give generic answers, he actually took the time to break things down in a way that made sense and helped me make a real decision. He stayed calm, professional, and consistent the entire conversation, which made it easy to trust the information he was giving me. That kind of transparency and communication is rare, and it definitely made a difference in my buying process. Appreciate the help for real.

13 april 2026
Review zonder uitnodiging

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