I placed an order 12/07/26 and unfortunately part of my order was out of stock so they contacted me and offered a different product in its place and i made a suggest different product and Two days it... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordering was straight forward tho its hard to navigate account and wanting to look at points and how to spend them, i find sometimes i put stuff in a basket and log into account only for things not to... Toon meer
Used this family run company for quite awhile now. Recently had an issue with an order placed (possibly fault on RoyalMails side) so reordered and the same thing happened again. Contacted Vape360 and... Toon meer
Bedrijf heeft geantwoord
Best and most reliable vape supplier I've used. Been a regular customer for nearly 2 years since swapping ciggys for vape. And in all orders have been trouble free, quick delivery and free deliv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.
Contactgegevens
3 Sagar St, M8 8EU, Manchester, Verenigd Koninkrijk
- 01615649336
- contact@thevape360.com
- vape360.co.uk
4,4
Uitstekend
324 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your kind feedback! We're really glad to hear you found our service professional and smooth.
Regards,
Team Vape 360
Repeat juice delivery.
Just received my repeat order from the guys at Vape360 .Uk .Had an issue with Royal Mail which was sorted out with a quick phone call .Keep up the good work guys , will continue to use your company and recommend you to others . Cheers John .
16 juli 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your great feedback, John. We're really glad to hear your repeat order arrived safely and that the Royal Mail issue was quickly resolved over the phone. We truly appreciate your continued support and your recommendation.
Regards,
Team Vape 360
Feedback
Excellent company fast postage happy with all my orders would highly recommend
11 juli 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Hi Dear Customer, I hope you're doing well.
Thank you for your lovely feedback! We're really glad to hear you're happy with your orders and our fast postage. Your recommendation is truly appreciated.
Regards,
Team Vape 360
Excellent customer service
I had an issue with delivery, Vape 360 were not responsible. However when I contacted them, their customer service was excellent. They dealt with the issue promptly and ensured my order was delivered quickly. Their attitude to customers is fantastic. Highly recommend.
4 juli 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Very competitive pricing !
Very competitive pricing with good delivery times.
26 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
This is a superb supplier of vaping…
This is a superb supplier of vaping requirements. Great Service and competitive pricing. Use them regularly and never have had a problem.
24 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
They are always on time with deliveries…
They are always on time with deliveries and my partner and i really like the vado iced mixed berries
2 juli 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
I have been sold a fake product the…
I have been sold a fake product the picture on website shows my normal product label and juice description- Ruthless Tropic Thunda vape juice, what has been delivered has a different label but with Same Ruthless logo, tastes completely different and leaves horrible after taste. This label states not to be sold in US... its a US brand! Kinda gives it away. I sent an email... no reply, I will never use this site again
25 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.
Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
My go to site
My go to site for over a year, helpful staff. Highly recommend
13 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Excellent customer service even in now…
Excellent customer service even in now a days era, they pick to your calls and you can actually speak to human- decent range of products and good products...
7 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Very efficient
Very efficient, only once had a problem. One phone call and all was sorted immediately. Great service.
9 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Brilliant customer service
Brilliant customer service . I always order from these guys as they have great deals and deliver really quickly. I’ve never had an issue until my last order which was mislaid by Royal Mail but the guys credited my account immediately which was fantastic and much appreciated.
4 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
All round 5 stars
Absolutely! Here's a customized Vape360 – Your Go-To Destination for High-Quality Vapes Online
If you’re searching for a reliable, high-quality online vape store, Vape360 is a name you need to know. I recently ordered from their site and was genuinely impressed by the professionalism, product range, and customer service that sets them apart in the vaping industry.
Top-Notch Product Quality
Vape360 offers an excellent selection of premium vapes, pods, kits, and accessories from top brands like Voopoo, Vaporesso, Elf Bar.The vape kit I ordered arrived in perfect condition, and the build quality was outstanding—authentic and clearly not a cheap knockoff, which is a common risk when buying online.
Wide Selection for Every Vaper
Whether you're new to vaping or a seasoned pro, Vape360 has you covered.
Exceptional Customer Service
Customer support at Vape360 is responsive and friendly.
Highly recommended. 5/5
4 juni 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Awful Customer seriously- incomplete order
Received incomplete order. Didn't mind as these things happen but it was 80% of my order missing. They ignored the email. Whatsapped the number with full details. My order number, screen shot of what was meant to come, a photo of the tiny package and it's contents. Eventually replied. No apology. No offer for next day delivery. No confirmation of when it will be arriving at all. Minimal limited response. Just really poor. Won't order from them again. It doesn't take a lot to say sorry we messed up your order we will ship it out next day delivery.
30 mei 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
We're truly sorry to hear about your disappointing experience with Vape 360. This is not the standard we strive for, and we take all customer feedback seriously. We'd like to make this right and turn your experience around.
Please contact us directly at [email/phone] so we can discuss a resolution that works for you. Your satisfaction is our priority, and we're committed to ensuring every customer leaves happy with their purchase and service.
All round great company to buy from
I cannot fault these guys at all. Ordered from them 17 times now and refuse to go anywhere else. I done a recent order and got the flavour I wanted however they were refillable pods not the actual vape I ordered. Contacted them, spoke to John and he got back to me instantly, instead of having to return, they are sending me out the actual vape I ordered pretty much free of charge since I don’t need to return my pods. Never had any issues with these guys, amazing prices, products, customer service and extremely fast delivery. 10/10 all round. Found out they’re a small business and hope they thrive because they deserve it.
28 mei 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
I've been using vape360 for awhile now…
I've been using vape360 for awhile now and they are a great company to use.
25 mei 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Great service & friendly
Great service & friendly. All issues sorted quickly.
23 mei 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
My go-to puff posse!
My go-to puff posse for some time now. Vast variety of vapes, pukka prices and fine fellas to boot. Never let me down and unlike many other online shops it’s easy to reach them, and they’re super friendly and efficient when you do. Give them a try and you’ll never use another vape vendor. S from Suffolk.
18 mei 2025
Review zonder uitnodiging
Antwoord van Vape 360 Uk
Thank you so much for this amazing review! We're thrilled you had such a positive experience with Vape 360. Your feedback means the world to us and motivates our team to keep delivering the best service possible.
Team Vape 360
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.