Outstanding customer service from Olivia. I had to return 4 packs of UB Mini S3 coils I purchased in May as they did not fit in my Ursa Empty Cartridges or connect with my device. Olivia sent me a fre... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This was a repeat order, i have been getting vape liquids and vapes from this company for about 18 months now, always excellent products and next working day delivery. Can’t recommend highly enough.
Bedrijf heeft geantwoord
super fast delivery,great easy to use products my only complain was not recieving the free vape juice with my last voopoo vape and coils,i really liked the blue razz lemonade with my first order fro... Toon meer
Bedrijf heeft geantwoord
I have used Vapouriz for a number of years and always received orders promptly and well packaged. The products are one of my favourite and i have recommended them to friends. I actually had a problem... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2011, Vapouriz Electronic Cigarettes is committed to providing premium quality electronic cigarettes accessories, and e-liquids manufactured right here in the UK by Vapour Labs (a Vapouriz company). As one of the leading brands in the UK, we offer over 50 different flavours of Vapouriz Premium e-liquid, in five different strengths of nicotine (including zero percent).
Contactgegevens
7a Henley Business Park, GU3 2DX, Guildford, Verenigd Koninkrijk
- 0800 644 0000
- support@vapouriz.com
- vapouriz.co.uk
4,8
Uitstekend
5K reviews
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Antwoord van Vapouriz
Hi Rick,
We're so glad to hear that you found the ordering process easy! We appreciate your positive feedback.
Kind regards
Rose
excellent service and back up staff
10 juni 2026
Antwoord van Vapouriz
Hi Haydn,
We are so happy to hear that you received excellent service from our team. We truly appreciate your positive feedback and look forward to assisting you again in the future.
Kind regards
Rose
Great as always
Great as always, promptly delivered, great prices.never been let down or had any problems
23 juni 2026
Antwoord van Vapouriz
Hi Lee,
We're so happy to hear that you consistently receive prompt deliveries and appreciate our pricing. We value your continued support and positive feedback!
Kind regards
Rose
Antwoord van Vapouriz
Hi Colin,
We're delighted to hear that everything went smoothly for you. We appreciate you taking the time to share your positive experience.
Kind regards
Rose
Antwoord van Vapouriz
Hi Lesley,
Thank you for your great review! We're delighted to hear that you were happy with the delivery and the selection of vape liquid. We really appreciate your feedback and look forward to serving you again soon.
Kind regards
Rose
Antwoord van Vapouriz
Hi Clive,
We're very sorry to hear that your delivery didn't meet the usual standard you expect from us. We sincerely apologise for the delay and any inconvenience this has caused. One of our Customer Service Advisors will be in touch with you shortly, as we'd like the opportunity to put this right for you. Thank you for your patience and for your continued support.
Kind regards
Rose
Excellent service
Excellent service! There was a slight mix up with order. Everything got sorted out within a few hours and I also recieved extra items for the mix up. Very happy customer 😃
8 juni 2026
Antwoord van Vapouriz
Hi Bex,
We're so glad to hear that we could resolve the slight mix-up with your order quickly and to your satisfaction. We truly appreciate your understanding and positive feedback!
Kind regards
Rose
Excellent choice and service
8 juni 2026
Antwoord van Vapouriz
Hi Alistair,
We are so glad you had a great experience with our excellent choice and service. We appreciate your positive feedback and thank you for your support!
Kind regards
Rose
Delivered very quickly
Delivered very quickly, excellent product, excellent service,would highly recommend
21 juni 2026
Antwoord van Vapouriz
Hello There
We're so pleased to hear that you received your order quickly and are happy with both the product and the service you experienced. Thank you for your kind recommendation!
Kind regards
Rose
Evri lost my parcel
Evri lost my parcel, emailed customer service, resent via royal mail 24hr arrived as promised the next day, quality service from a Quality company
21 juni 2026
Antwoord van Vapouriz
Hello There
We're so glad to hear that we could resolve the delivery issue promptly for you. It's wonderful to know that our team provided quality service. We appreciate your kind words!
Kind regards
Rose
Antwoord van Vapouriz
Hello There
Thank you for your wonderful review! We're so pleased to hear that you found our service speedy and efficient, and that you're happy with our product. We truly appreciate your feedback and look forward to assisting you again.
Kind regards
Rose
Very helpful staff in Reading branch.
Very helpful staff in Reading branch.
They are very approachable and do not make customers feel they are a burden
8 juni 2026
Antwoord van Vapouriz
Hi Claire,
We're so happy to hear about your positive experience with our team at the Reading branch. We always aim to provide approachable and helpful service, and your feedback truly motivates us.
Kind regards
Rose
GREAT!!!!!
19 juni 2026
Antwoord van Vapouriz
Hi Hayley,
We're thrilled to hear that! Thank you for the fantastic review and your enthusiastic support. It means a lot to us, and we can't wait to serve you again.
Kind regards,
Rose
Antwoord van Vapouriz
Hi Duncan,
We're so pleased to hear that you experienced quick delivery and great service! Thank you for sharing your positive feedback.
Kind regards
Rose
They are just a great supplier of vape…
They are just a great supplier of vape stuff.. I never think about going anywhere else 👍😊
3 juni 2026
Antwoord van Vapouriz
Hi Ian,
Thank you for your wonderful review! We're so pleased to hear that you consider us a great supplier for your vape needs. Knowing that you wouldn't think of going anywhere else is truly the highest praise we could receive. We appreciate your loyalty and look forward to continuing to serve you.
Kind regards
Rose
My order hasn’t arrived it was suppose…
My order hasn’t arrived it was suppose to be delivered yesterday through evri and I payed more for 24hr delivery
5 juni 2026
Antwoord van Vapouriz
Hi,
We're very sorry to hear that your order didn't arrive as expected, especially after you paid for 24-hour delivery. We understand how disappointing this must be.
We can see that you've already been in contact with our customer service team, and a replacement has now been arranged for you.
If you experience any further issues or have any questions, please don't hesitate to get in touch. We're here to help and appreciate your patience.
Kind regards,
Rose
Antwoord van Vapouriz
Hi Paula,
Thank you for your wonderful feedback! It's great to know you had an excellent experience from start to finish. We really appreciate your kind words and hope to welcome you back again soon.
Kind regards,
Rose
Antwoord van Vapouriz
Hi,
Thank you for your review! We're delighted to hear your order arrived quickly. We appreciate your support and look forward to serving you again soon.
Kind regards,
Rose
Antwoord van Vapouriz
Hi Sandra,
We're so pleased to hear that you consistently receive quick deliveries and find our prices to be very good! Thank you for your wonderful feedback.
Kind regards
Rose
Antwoord van Vapouriz
Hi Aidan,
We're happy to hear that our product met your expectations. We appreciate your feedback!
Kind regards
Rose
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