VAT IT Reviews 

53
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Reviewing our dedicated account manager. We worked with Courtney from VAT Global, she was helping us submit and report VAT filing for EU&UK. All reports were handled in time without delays and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I do not recommend working with this company. They changed their name to avoid claims from previous clients. Previously, the company was called VAT Global. When our company, Art Service CZ s.r.o.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nataly has been looking after our VAT Global account since November 2020, managing our EU VAT filings. Her communication is superb and her filings are always accurate and timely. As with many UK bu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our account manager, Josue Birato, has been great. No issues with any aspect of the service from VAT Global, they have helped us get up and running in Europe several years ago, and ensured that we h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Belastingconsultant
  2. Business to Business-service
  3. Belastingadvies
  4. Belastingaangifte
  5. Belastingaangifte software

Geschreven door het bedrijf

We’re proud to be the global leader in VAT solutions, a single partner for reclaim, compliance, and e-invoicing. For more than twenty years, we’ve helped businesses turn indirect tax into a real strategic advantage. Whether you’re a global enterprise or an ambitious growth company, our technology and expertise make reclaiming, reporting, and staying compliant simpler and more seamless everywhere you operate. Your success drives everything we do. With innovation at our core, security built into every layer, and a team that genuinely cares, we make even the most complex VAT processes easier to manage and more reliable. As compliance and e-invoicing continue to change, we’re leading the way with expertise, forward-thinking technology, and a passionate team dedicated to keeping you one step ahead. e-Invoicing eezi by VAT IT: e-Invoicing Compliance, Simplified As governments worldwide accelerate e-invoicing mandates, finance teams face a growing compliance burden that traditional country-by-country approaches can't sustainably handle. eezi is VAT IT's purpose-built e-invoicing platform, designed to absorb that complexity. It covers more than 60 jurisdictions through a single integration, supporting the country-specific formats, clearance models, and transmission protocols each mandate requires. When tax authorities update their rules, eezi updates automatically, keeping you ahead of the regulatory landscape. Onboarding takes an average of between 2 - 6 weeks, a meaningful difference when mandates are live and deadlines are fixed. The platform's territory-agnostic architecture means a single data format produces the correct country-specific output, so expanding into a new region doesn't trigger a new integration project, and the lift is minimal. For businesses with existing ERP-connected billing, eezi connects via API. Configuration, data mapping, and sandbox testing are handled prior to go-live. For businesses earlier in their digital journey, a structured onboarding path is available regardless of starting point. eezi manages the full compliance workflow: structured invoice submission, real-time validation against tax authority requirements, clearance confirmation, and local-compliant archiving. e-Invoicing compliance is no longer optional, and the question is whether your infrastructure can keep pace as mandates multiply. eezi is built on the assumption that there will always be the next mandate, keeping businesses confident and compliant as the regulatory landscape evolves. Reclaim Most businesses leave 10–14% of reclaimable VAT on the table. Not because the money is not there, but because the process of getting it back is fragmented, jurisdiction-specific, and time-intensive enough that it falls off the list. We fix that. VAT IT is a specialist in VAT reclaim, operating across more than 49 countries. We recover VAT on business expenses incurred in jurisdictions where your company is not established, covering spend on travel, accommodation, events and exhibitions to imports, tooling, marketing costs and industry-specific spend. Recoverability varies by country, and assessing it is exactly our job: if a transaction carries recoverable VAT, we find it and recover it. Our model is success-based, meaning if there is no eligible refund, we don’t charge a fee. Our fee is a percentage of what lands back in your account, so there is no financial risk to the claim, no upfront commitment, and no invoice if the money does not come through. Over the past year alone, VAT IT recovered more than €240 million in foreign VAT for clients across a wide range of industries. The process runs through our technology platform, but the platform is not the product. Automated transaction analysis identifies what is recoverable across your expense categories. VAT IT manages the relationship with local tax authorities and handles the communication. When a tax authority pushes back on a claim, VAT IT has a dedicated team of legal experts to manage the response. That is the part most platforms are not built to do. Our scope covers established reclaim routes, including the EU VAT Directive refund process, and extends to non-EU markets across the Middle East, Asia-Pacific, Canada, and beyond. Country-specific documentation requirements, submission windows, and authority protocols are managed in-house, not outsourced to local agents with no visibility into your claim status. For lean finance teams, foreign VAT reclaim is one of the few things on the compliance list that holds no cost unless it delivers. We carry the risk. Compliance  VAT IT Compliance handles VAT registrations, returns, and all additional filing requirements that come with operating across multiple tax territories - including Intrastat declarations, EC Sales Lists, SAF-T filings, and more. Every filing runs through automated transaction controls before a named specialist reviews it. The technology catches the patterns. The specialist catches the exceptions.  Each client has a single designated point of contact, not a shared inbox, not a ticket queue. That person knows your business, understands the local regulations in your markets, and handles complex queries directly. When a tax authority opens an audit, the same team that filed the return manages the response. Continuity of knowledge is not a marketing line; it is how VAT IT Compliance is structured and why our clients stay with us.  Our compliance platform aggregates transaction data from your ERP or finance system and flags exceptions for human review before a return is submitted. We also monitor Intrastat thresholds across your active jurisdictions, so filing obligations are identified before they become a problem. Real-time dashboards give your finance team visibility across all active jurisdictions, registration status, return deadlines, and filing history in one place. There is no waiting for a monthly report to find out where things stand. For businesses expanding into new markets, VAT IT Compliance manages the full registration process in each jurisdiction, including fiscal representation where it is required. As your entity footprint grows, the same account team scales alongside it. You do not start again with a new relationship every time you enter a new country. With nearly 50 jurisdictions covered and more than 100 direct tax authority relationships, VAT IT Compliance's infrastructure is already built. You are stepping into twenty-five years of expertise in the indirect tax ecosystem with the established connections to match. US Sales Tax For businesses headquartered outside the United States, US sales tax is one of the most frequently underestimated compliance gaps. Over 12,000 different applicable rates apply across state, county, city, and special district jurisdictions. A nexus landscape that changed materially after South Dakota v. Wayfair extended economic nexus obligations to remote sellers. Most international finance teams encounter this complexity for the first time when the exposure is already material. VAT IT manages US sales tax compliance across all 50 States: nexus monitoring, calculation, filing, remittance, exemption certificates, and audit-ready recordkeeping. One team. No handoffs. No gaps. Nexus monitoring runs continuously across economic thresholds in every applicable state, with early flagging before registration is required. When a threshold is approached, registration is handled as part of the same service - no handoff, no gap.  Tax calculation is delivered in real time, integrated with your checkout, billing system, or ERP - whether that is SAP, NetSuite, QuickBooks, Xero, or others. Whether you are processing ten transactions a day or ten thousand, calculation runs silently in the background - accurate, current, and requiring nothing from your team. From sign-off to live, onboarding is fast with no drawn-out implementations.  Your dedicated account manager works directly with your team to ensure data is accurate, returns are prepared correctly, and submissions are made on time. They are available when you need them - no ticket queues, no generic support - just a dedicated point of contact who knows your business and is reachable when it matters. You also have direct access to a sales tax expert who works with your team to understand your products and ensure they are accurately classified across every applicable jurisdiction.  Exemption certificates, filings, and supporting documentation are held centrally and maintained in audit-ready condition from day one. When a state notice arrives, it does not land on your desk as a problem to solve - it is reviewed, translated into clear next steps, and handled alongside you. VAT IT works with you as an active partner - monitoring your exposure, keeping your filings clean, and making sure that as your business grows, your compliance keeps pace.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(53)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

VAT-IT took over my VAT return process…

VAT-IT took over my VAT return process across multiple territories and instantly simplified the process. The team, Sovann and Francois, are great communicators, courteous and collaborative. The processes and platforms are very efficient and easy to use. I highly recommend VAT-IT to any business that wants a trustworthy one-stop-shop for their global VAT activity.

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I do not recommend working with this…

I do not recommend working with this company. They changed their name to avoid claims from previous clients. Previously, the company was called VAT Global.

When our company, Art Service CZ s.r.o., entered the Spanish market, we needed to register for Spanish VAT. They assured us that we could start trading and then submit VAT returns after the registration was completed. This advice led the Spanish tax authority to impose penalties on us.

We transferred the penalty payment to VAT Global, but VAT Global forgot to pay this penalty to the tax authority. Now we are having to deal with the Spanish tax authority again over the same issue.

11 juni 2026
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Dear Dmytro,

Thank you for taking the time to share your experience. We appreciate and take all feedback seriously.

We'd like to clarify that our rebranding reflects a consolidation of established businesses under a single group and was in no way an attempt to step away from prior commitments. All client relationships and responsibilities to our clients remain, and we pride ourselves on honouring them.

On the matter itself, we were in contact with you prior to this review being posted. In our email of 2nd of June 2026, we confirmed that this matter has been resolved on our end and that any remaining discrepancy appears to be an administrative matter with the Tax Authority, which we are, in good faith, working to assist in resolving.

We will be reaching out to you directly to ensure you are fully satisfied with the resolution.

Beoordeeld met 1 van de 5 sterren

Expensive and 20% extra hidden costs

These guys are already very expensive (any good accountant can do this for much cheaper) and on top of that they lie about their fees and include hidden extra charges of up to 20% in our case which they charge you without explanation. When asking for more details they don't give them and refer to a clause in their general conditions, not in your actual negotiated contract. Since they're the one who get the money back they simply subtract it from their payout to you so you don't have any control of them screwing you over.

22 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No support no help you only lost time

Horrible experience is like a scam...
They not respect time for call not reply emails and you need to wait wait and wait....
They not reply when you need and I lost 1 month with an employee his name is "Enderson" because he was in "vacation" so I can t solve my case waiting their response and then he never replyed my email.
Is really bad experience no support no help !!

7 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use VatGlobal!

Do not use VatGlobal!
VatGlobal has reported incorrect VAT for DKK 400.000 in Poland - WITHOUT our and our auditors approval. They still have not managed to correct the mistake and we are getting reminder letters from the Polish authorities. So uncomfortable a case.

23 juni 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Dear Karen,

As a valued client of Vatglobal, your feedback is of the utmost importance to us. We are constantly striving to provide the best experience in the industry for our clients, and your input helps us to define and improve that experience.

Someone from our team will be reaching out to you regarding this issue.

Beoordeeld met 5 van de 5 sterren

Reviewing our dedicated account…

Reviewing our dedicated account manager.
We worked with Courtney from VAT Global, she was helping us submit and report VAT filing for EU&UK.
All reports were handled in time without delays and there was no mistakes done by their part.
Communication was very good and replied swiftly to our emails and queries.
i would highly recommend using VAT Global and especially Courtney.

Johnny Agami
Shaft. Inc

1 april 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Jonny
We are so happy to hear from you and about your great experience with us. Courtney will be very happy to receive this feedback and we will ensure that we maintain the exceptional service.

Goitsimang Moleleki
Client Retention Consultant

Beoordeeld met 5 van de 5 sterren

The service provided from VAT Global as…

The service provided from VAT Global as a whole has been pleasant! Our dedicated team in Amber and Shaakirah have been very friendly and helpful for any queries outstanding. I am glad our company made the move and look forward to work on our growing relationship.

21 maart 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Kelan, thank you for your positive review. We are very happy to hear from you and so will Amber and Shaakirah who will continue with their great work and offer you the best service available.

Beoordeeld met 5 van de 5 sterren

Courtney Hunkin

Our dedicated account manager Courtney Hunkin provides great help and excellent service. We are very thankful!

11 februari 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Frida!

Thank you so much for your feedback. We are really happy to hear that you are pleased with the service you have received so far, and Courtney will be too.

- The VATGlobal Client Service Team

Beoordeeld met 5 van de 5 sterren

Deep respect

Dear Moraka,
Deep respect towards everything you have done for us.
You are a great professional and amazing colleague.
It is a real pleasure working with you!
Thank you!
Dimitar Parvanov
Purmerul Ltd.

28 januari 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Dear Dimitar,

We are so pleased to hear that you have had a good experience working with Moraka. We have enjoyed working with you and strive to continue providing you with the best service we can offer. Thank you for your review.

- The VATGlobal Client Service Team

Beoordeeld met 5 van de 5 sterren

Good job ✅

Good job ✅
De manière générale je suis satisfait du travail effectué par Josué lors de l'année 2021. Effectivement Josue a répondu à mes différentes demandes en étant réactif ce qui est pour moi est élément primordial.

12 januari 2022
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hello Axel! Thank you for letting us know you are satisfied with our services and that you have enjoyed working with Josue thus far. We appreciate the feedback and hope to keep raising the bar.

Bonjour Axel! Merci de nous avoir laissé savoir que vous êtes satisfait de nos services et que vous avez aimé travailler avec Josue jusqu'à présent. Nous apprécions les commentaires et espérons continuer à élever le bar.

- The VATGlobal Client Service Team

Beoordeeld met 5 van de 5 sterren

Josue Birato 5 STARS ACCOUNT MANAGER

Josue Birato 5 STARS ACCOUNT MANAGER
Josue has provide us a high work quality,he has always been there to help us with fast communication. Highly recommended to work with!

31 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Wesley! Thank you so much for your feedback. We are happy to hear that you are pleased with the service you have received and hope to keep raising the bar. We wish you all the best for 2022!

Beoordeeld met 4 van de 5 sterren

Initially bumpy, but now smooth

Initially I had a bumpy oboarding with VATGlobal, but then they listened to my feedback and assigned Josue to be my account manager, and I've been happy with the service and speed he has offered since. I get notifications on time for filings, and he makes time for a discussion if there are any issues that have risen. We had an issue with the German Tax authority, and he worked hard with them to ensure we got our Amazon account live again.

22 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Mo, happy new year! It pleases us to know that you feel heard and that your feedback has been taken into account. We are constantly striving to improve wherever possible and are grateful for our employees who go the extra mile to take the feedback we receive from our clients into account. Josue will be happy to know you appreciate his service.

Beoordeeld met 4 van de 5 sterren

Had some teething problems but its…

Had some teething problems but its getting better with the online EU filing system way more better than traditional emailing. Our account manager Mr.Josue is great and very helpful.

22 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Thank you for your positive feedback Ahamed! We are glad the updates have been more efficient for you. We will let Josue know you are pleased with his service and look forward to working with you in 2022.

Beoordeeld met 5 van de 5 sterren

Josue Birato

Our account manager, Josue Birato, has been great.
No issues with any aspect of the service from VAT Global, they have helped us get up and running in Europe several years ago, and ensured that we have remained compliant during the many challenges posed by Brexit.

21 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Thank you Dave! We are happy to have had you as a valued client for such a long time and appreciate your support. We will do our best to continue supporting you and your business throughout the new year.

Beoordeeld met 5 van de 5 sterren

Josué Birato siempre ha estado ahí para…

Josué Birato siempre ha estado ahí para nosotros con una comunicación rápida y clara. ¡Muy recomendable!

21 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Hi Tania! Thank you very much for your feedback. Josue is indeed a helpful and efficient employee - we will be sure to let him know it does not go unnoticed.
Hola Tania! Muchas gracias por su colaboración. De hecho, Josué es un empleado útil y eficiente; nos aseguraremos de hacerle saber que no pasa desapercibido.

Beoordeeld met 5 van de 5 sterren

European business expansion

Helpful, professonal as well as prompt and accurate with their support and work. We have been with them for over 4 years now and they have provided us with the means to develop an external tax accounting structure to enable us to expand our business into europe particularly post brexit.

21 december 2021
Review zonder uitnodiging
Logo VAT IT

Antwoord van VAT IT

Thank you for your feedback Mangotree! We really appreciate you taking the time to leave us a review. We value you as a client and hope to keep you happy in 2022 and beyond!

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