VEHLA Reviews 18

Love-love-love. I already have 4 sunglasses from Vehla. They are stylish and suit small faces, which was really important for me. But what surprised me the most was their service. I had some issues with delivery and they were in touch with me the whole time, rearranged the delivery, and solved all the troubles. Just wow.

Horrible. Sent faulty glasses and still in communications on them regarding refund for a FAULTY ITEM.

Great customer service and speedy delivery. Highly recommended !!

Great experience

Customer services very bad

Dreadful experience. I love the sunglasses but the customer service is terrible. I’m based in Queensland Australia. It’s taken two full weeks to receive my order. I had to follow up with the team as it was sitting the warehouse, lost. I was sent a replacement order which just received and it’s missing one pair of the glasses. It takes 3 days to get any kind of response from the customer service team. Honestly it’s not worth it.

Amazing customer service. Will definitely recommend to my friends.

I am extremely disappointed with my experience with Vehla and I want other customers to be aware of this situation.

I placed multiple orders and unexpectedly received customs payment requests for both of them.

For shipment #7506108116, DHL requested €120.02 in customs taxes before delivery.

For another order #9553654272, I was asked to pay €80 in customs taxes.

This is extremely frustrating because in the past my Vehla orders used to arrive within a few days without any customs issues or extra payments.

Even worse, one of my orders still has not arrived and I have been waiting for over a month. I was told the situation would be resolved, but clearly the problem has not been fixed at all.

Customers should not have to deal with unexpected import taxes and extremely long waiting times like this.

I am sharing this here so other international customers are aware before ordering, because you may end up paying significant customs fees and still waiting weeks for your order.

I ordered sunglasses, and i am so excited for the quality and style!
Thats my new and favorite brand ❤️
100% recommend!

i absolutely love the quality and style of the glasses. the customer service and shipping duration were also just as great!!

Happy and satisfied!

The glasses are so cool! Makes every look more elevated ♥️

Love the shape and color ways of your sunglasses! Always get compliments and questions on where they are from when I’m wearing them.

Obsessed 🤍 such a flattering shape and amazing quality.
They feel so comfortable and instantly elevate any look.

I just received my order and couldn’t be happier! The quality, the shape, and the lens tint are all absolutely perfect - even better than I expected. You can really tell how much care goes into the products. Thank you for doing such an incredible job! I’ll definitely be ordering more in the future, not just for myself but as gifts too. Highly recommended!

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Tienen un servicio de atención al cliente excepcional

Fabulous glasses and amazing customer service!!