Venngage Reviews 190

I had a very positive experience with Venngage Support. I was accidentally charged for an additional Business Monthly subscription, and Joseph from the support team handled the issue quickly and professionally.

The subscription was corrected back to a single license, the overcharges were fully refunded, and everything was clearly explained with receipts provided for my records.

Excellent customer service, fast response times, and very professional support throughout the process. Thank you again to Joseph and the Venngage team for resolving the issue smoothly.

I contacted customer support and received a response the same day, which was impressive since most companies take at least 48 hours to reply. I heard back from a customer support representative within an hour.

Krystine was incredibly patient and helpful in assisting with moving one person from one team to another. I did not have all the information regarding who was on which team or who the team owner was, which resulted in some back-and-forth emails. Despite that, Krystine remained kind, patient, and knowledgeable throughout the process.

The few times I have needed to contact Venngage’s customer support, the representatives have always been friendly, knowledgeable, and provided excellent service. Their customer support team is truly outstanding!

Sign up for free it says. So you click on it and find your can't sign up because "This site can’t be reached
infograph.venngage.com’s server IP address could not be found."

To begin with, Venngage has a great product - an AI system to create posters which actually works and works well. There are other companies out there who have similar systems but in my experience this system works much much better than all of the other ones.

But what makes this product even more amazing is the company behind it. They are genuinely great people and they have gone above and beyond to help us.

Therefore, I highly recommend this AI platform to you. Not only will you be purchasing a product, but you will be using a system created by good and receptive people who will be there for you throughout your project. :)

Customer service is fantastic! Software was so much easier for me than Canva. Try it, you wont be dissapointed!

Mi experiencia fue genial, la página es muy fácil de manejar y la calidad del documento es buenísima, además, la atención de los ejecutivos es maravillosa.

Josheph L provided amazing customer service and assisted me by retrieving my account which was extremely helpful.

I designed my company’s catalogue using Venngage, and the overall experience has been outstanding. The platform is extremely user-friendly, and its AI-powered tools are genuinely smart—they understand your requirements and help you design faster and better without any complexity.

The wide range of templates, customization options, and intuitive features make professional designing easy, even for someone without a design background. What really stands out is their people and support team—always responsive, polite, and truly helpful whenever assistance is needed. I’m genuinely grateful that I discovered Venngage, as it made creating my company catalogue smooth, efficient, and enjoyable.

Super responsive and really helpful. I needed to upload a font that wasn't automatically available and Joseph was able to help me try to find the font on my system. When I couldn't, he sent me the font to download and then I was able to upload. Super easy!

Our public organization uses the resource venngage.com very actively in supporting its activities. These include presentations, photos for the site, certificates, diplomas, greetings for colleagues, letters and booklets, etc. We thank the developers of the resource for their thorough work, which allows us to feel at a professional height. We recommend using the resource to all organizations and as a personal arsenal. Special thanks to Joseph for his professional support and assistance in gaining access to the resource!

Toujours prêt et disponible lorsque requis. Ils sont efficace et règle nos problèmes avec simplicité, justesse et rapidité. Vraiment je les adorent.

Krystine took her time to assist with every question I had. Since I am new to design, she patiently showed me how to use the tutorials she sent and guided me in navigating the program. I am very pleased with my experience and will come back again when I need a new design. Thank you, Krystine and Venngage!

The service I received today was terrific. It was quick and effective. However, the company charged me for a number of months even though I was not using the service. I made a one-off subscription, but later on I realized it was charging me a cost of 120 per month.

Joseph helped me navigate a subscription related issue-multi-faceted-and was able to meet my needs and wants! It was effortless using the online tool, and Joseph was direct and informative. Our team is happy to use Venngage and has proven that we are investing in more than just a great product!

Molto facile da usare e intuitivo. Belle le grafiche e tanti modelli da scaricare

Excellent and highly professional service!The team provided great support, everyone was skilled, friendly and professional.

A great customer service experience. My issue was addressed in a timely and effective manner, and it was all done via chat which was super convenient.

I had a question about my subscription, and the Venngage customer service responded to my initial query and all of the follow-ups quickly. They were very helpful in resolving my problem.

Timely, professional response. I expected to jump through a lot of hoops to get the receipt and also a refund, but it was super easy.