Used the platform for a few years now, in the last year it got significantly worse, and I even dare saying unusable. 95% of the classes I cannot see the teacher or she can't see me, after a few re... Toon meer
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Lees wat reviewers zeggen
For 5-6 months already, the camera only works one-sided. Or the teacher doesn't see the pupil, or the pupil doesn't see the teacher. They have been mailed several times, they keep saying they're fixin... Toon meer
My 11 year old son only started his 1 hour/week Spanish lessons 7 weeks ago. He says he learned more Spanish in 7 weeks than Frech in 7 months of secondary school schooling. I speak a bit of Spanish a... Toon meer
I inadvertently, through mu own mistake, bought many more lessons than intended. When I explained it to the folks at Verbling, and asked for a refund (which I thought would go against their normal pol... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Verbling’s mission is to empower people all over the world to become fluent in a foreign language. We use online live video technology to help people develop their skills together with teachers and students on a global scale. The teachers and students who make our mission possible are spread across six continents.
Contactgegevens
2180 Folsom Street, Suite 3, 94110, San Francisco, Verenigde Staten
- support@verbling.com
- verbling.com
2,3
Slecht
788 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been a customer for a couple of…
I have been a customer for a couple of years now and the experience has been very gratifying. When I have asked for support it has always been prompt, professional and sufficient.
10 januari 2024
Review zonder uitnodiging
Antwoord van Verbling
Hello Mike,
Thank you very much for your review. We are glad to hear that you were satisfied with our support.
We remain at your disposal for any other inquiries you might have.
Busuu Team
Julia is very helpful and supportive!
10 januari 2024
Review zonder uitnodiging
Antwoord van Verbling
Hello Angel,
Thank you very much for your review. We are glad to hear that you were satisfied with our support.
We remain at your disposal for any other inquiries you might have.
Busuu Team
New Years Day response a bit slow
The instructor took care of it herself fairly quickly. You guys were, understandably, on your holiday shutdown or some such.
I'll have to see if I get tangled up again the next time I try to schedule a session.
1 januari 2024
Review zonder uitnodiging
Antwoord van Verbling
Dear Dean,
Thank you for taking the time to share your experience. We're pleased to hear that the instructor was able to assist you promptly. We apologize for any inconvenience you may have faced and appreciate your understanding during that time.
We understand the importance of a smooth scheduling process, and we're committed to making improvements to ensure a seamless experience for you in the future.
If you encounter any issues or have further feedback, please feel free to reach out to us at support@verbling.com We value your input and strive to provide excellent service.
Thank you for choosing us, and we look forward to serving you better in your future sessions.
Verbling Support
I had a minor issue with my credit…
I had a minor issue with my credit expiration, Adriano solved it within few minutes, very appreciated
8 december 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Ana,
Thanks for your lovely review.
We are happy to hear you managed to get your issue resolved. You can contact us at any time on support@verbling.com if you need anything else in the future.
Thanks for studying with Verbling
Verbling Support
Swift reply
Thanks for your quick help and for providing a solution.
27 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Katja,
Thank you very much for your feedback ⭐️.
We are happy to read that you are happy with the attention received. We are always happy to help our users! 😀
All the best,
Busuu team.
Antwoord van Verbling
Hello,
Thank you very much for your review. We are glad to hear that you were satisfied with our support.
We remain at your disposal for any other inquiries you might have.
Verbling Support
Julia was very friendly and helpful ☺️
14 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hi Maryanne,
Thank you for the great review!
We are glad we have managed to resolve your request.
Have a nice day,
Busuu Team
Excellent!
A worry-free platform where everyone's just cool :) :) If there ever are any issues, they handle it promptly and very efficiently :) The best employers in my opinion :) :)
There was a slight error in the cashing-out mechanism but Verbling promptly rectified the issue on being notified....... :)
8 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hi Nilgrib,
Thank you for the great review - we really appreciate it.
Have a nice day,
Busuu Team
Great experience with the Verbling support team
Verbling.com impressed me with their responsiveness and willingness to support. They quickly acted on my request and made the process hassle-free. Their commitment to enhancing the user experience sets them apart, and I highly recommend their platform
6 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello,
Thank you very much for your kind feedback!⭐
We are really glad that you have chosen to learn languages on the Verbling platform.
From our side, we will always be here to support you with the platform and solve any possible issue or concern you might have!
Good luck!
The support team gave me a quick…
The support team gave me a quick assistance. I really appreciate their support.
2 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Molly,
Many thanks for your review.
We're delighted to hear that you received great and fast assistance from our support team.
Your feedback means a lot to us!
All the best,
Verbling Support
mi experiencia fue muy buena gracias a…
mi experiencia fue muy buena gracias a la atencion, amabilidad y solucion del problema que habia presentado. excelente atencio y gran desempeño en la atencion. gran trabajo. siempre deseandole lo mejor. feliz dia.
1 november 2023
Review zonder uitnodiging
Antwoord van Verbling
Hola Hebert,
¡Muchas gracias por tu valoración y tus comentarios! ⭐️
Nos alegra leer que hemos podido solucionar la incidencia que tuviste. Siempre intentamos ofrecer la mejor atención a todos nuestros estudiantes.
Te agradecemos mucho tus amables palabras.
¡Feliz aprendizaje de idiomas con Verbling! 😊
Un saludo,
Equipo de Verbling.
Verbling review
It's good platform for learning, but there are few problems like connecting through mobile phone, sometimes our lesson falls, but nothing what cannot be solved.
31 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Dominik,
Many thanks for your review.
If you need any assistance, please write to us at support@verbling.com and our team will be happy to assist you.
Many thanks,
Verbling Support
Good customer service
I have been a customer for years and have had no problems until I had one recently. The customer service person answered promptly and fixed the problem to my satisfaction.
30 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Richard,
Thank you very much for your review.
We are glad to hear that you are satisfied with our support and enjoy your lessons.
We remain at your disposal for any other inquiries you might have.
Verbling Support
Antwoord van Verbling
Thanks David!
It's great to see you are learning and enjoying!
Verbling Support
Problems with the earning
I had a problem with my earnings and the answer was tempestive and efficient.
24 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello MariaChiara,
Many thanks for your review
We are very happy to hear that your problem was resolved ad you were about to receive your earnings.
Many thanks,
Verbling Support
Atención a profe
La persona que me atendió fue muy amable y profesional. Sin embargo el problema lo solucioné yo.
22 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hola M. Eugenia.
Muchas gracias por tu valoración.
Nos alegra leer que el trato recibido ha sido bueno y amable por nuestra parte, pero sentimos no haber podido solucionar tu problema.
Vamos a pedirte por favor que nos escribas a team@busuu.com si podemos ofrecerte ayuda con dicha consulta o con cualquier otro problema puedas tener.
Recibe un cordial saludo,
Equipo de Busuu.
QUICK AND INFORMATIVE CUSTOMER SERVICE
I have experienced timely and detailed feedback from Verbling Support over the last 4 years. They are also very emphatetic and give honest assistance whenever they get a complaint.
17 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Joseph,
Thanks for your kind review,
We hope to keep offering the same level of support for many years to come. Thanks for using Verbling for your learning needs.
Have a lovely day,
Verbling Support.
Antwoord van Verbling
嗨，王，
感谢您的精彩评论。
祝你今天过得愉快，
博树团队
I love my teacher for one
I love my teacher for one, and the customer service is excellent
Highly recommend
10 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello Elena,
Thank you very much for your review.
We are glad to hear that you are satisfied with our support and enjoy your lessons.
We remain at your disposal for any other inquiries you might have.
Verbling Team
I give 3 point to Verbling company for…
I give 3 point to Verbling company for not able to show expired class on my dashbord, and i give 5 point to the customer service for quickly active my class
3 oktober 2023
Review zonder uitnodiging
Antwoord van Verbling
Hello 劉多多,
We're sorry that they were not available on your dashboard.
In order to find them, you need to go to Lessons -> Filter -> Expired
We remain at your disposal for any other inquiries you might have.
Busuu Team
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