vertumotorcycles.com Reviews 

Purchased from Grantham Honda

Great team.....very pleasant & extremely helpful sales guy throughout the process.
Slight glitch with the correct finance information but otherwise positive.

In December 2025, I purchased a 2025 model Ducati Multistrada V4 Pikes Peak from Vertu Ducati Sunderland having been alerted to an advert on Biketrader. I had been looking for a ‘one size fits all’ motorcycle that would replace 3 good bikes that I owned. I submitted an online communication request and was subsequently contacted by one of their sales team, Neil Coates. Neil provided a very professional and comprehensive service from start to finish. I believe that to achieve successful outcomes, you need to demonstrate good communication skills and attention to detail. He was attentive and established a good understanding of my needs during the negotiation stage, which resulted in the purchase of a very expensive motorcycle and additional accessories. In the past 44 years of riding and owning a vast range of motorcycles, I’ve had occasion to engage with many sales professionals. Neil is one of very few I would recommend. A true professional. If you’re in the market for a Ducati motorcycle, give him a call.

Richard, and the whole experience , was very high quality indeed

In 40 years of motorcycling...the best I have come across

The whole process was very easy and Michael was excellent always contacted me when he said he would. I loved the video not sure how many times i watched too many probably.
Definitely recommend, excellent service

Luke at Stockton is a very good sales person to deal with. The welcome we received and the deal he put together was better than Honda Newcastle by a long way. Once again thank you for your service and professionalism and courtesy. The delivery process was seamless. Kevin was polite chatty and so friendly it was a pleasure to speak with him. The communication and “progress” calls are very well received. Chris was also very understanding when paying the balance. He promised a text when monies had been received and sure enough a call and a text is what I got. Thank you this will not be my last bike from yourselves.

Great communication from salesmen and very knowledgeable bike was prepared to a high standard and delivered to my door

Top notch experience at Grantham branch, popped in Monday for a bike, extra bits put on Tuesday, bike delivered Wednesday. I’ve been before and bought a bike and it’s always been a 5 star service. Cheers Adam for your help, for me I can recommend them highly. Thanks.

Just purchased a new 1300GS from Vertu Sunderland. Very easy smooth process helped along by Steve Brown.
Regular updates, some discounts on the new bike and a fair trade in made it an easy choice especially with full luggage thrown in as a part of the deal.
Wouldn’t hesitate to buy again from this dealer

Vertu BMW Shipley, very friendly, helpful reception and bike sales staff. We are delighted with our BMW F900R purchase and Honda trade in experience.
Thank you.

The team vertu honda motorcycles made buying my new motorcycle a pleasure. They made everything easy and straight forward and always asking if theres anything else they can do for me. Adam did a fantastic job at looking after me and even now I have left the dealership has said he is there for the future to help if I need him.

From speaking on the phone to visiting the showroom at Ducati Sunderland Neil Coates was very attentive & answered all my questions & filled me full of confidence with his knowledge, Very easy going & no pressure, How a purchase should be. A big thank you to Neil & all at Ducati Sunderland.

Top place to visit . Purchased a new bike no pressure just reassurance time to think and take in the purchase. Adam guided me without a hard sale. Delivery was quick and supplied by an equally professional guy with lots of knowledge and experience thanks

I have now bought 3 bikes from Vertu Stockton and on each occasion the service and support has been excellent. I would thoroughly recommend them to sny prospective buyers.

Without doubt Vertu Honda Stockton, were excellent to deal with. From my first enquiry right through to delivery of my bike was first rate. I've bought many bikes over the years both privately and through dealers and it's my opinion Vertu have been the best. The bike price was very competitive. I got a detailed video as I stay some distance away. Communication was good all the way through. The bike was delivered right on time as arranged. It is in immaculate condition as described. All paperwork was spot on. If you are looking for a bike and like me was a bit nervous buying without physically seeing the machine then I can absolutely recommend them.

Had an excellent experience from start to finish ,Stephen the salesman was really friendly and helpfull, keeping me well informed every step.

Vertu BMW motorad @Sunderland must be one of the best motorbike dealers going. Not just with regards to their products and range of bikes but their customer service. Its something about their staff that just pulls you in, they are warm friendly and not too pushy. Keen to get a sale obviously but not at the expense of stepping over the line. I've bought 4 bikes off them now over the last 10 or so years, prior to that I had some real questionable and stressful dealings with other dealers, not the case with Vertu Sunderland. I wouldn't go anywhere else (unless I change brand) and Rob Fleming in particular was a real pleasure to deal with

I had the best experience one can ever have!
Im new to the motorbike world, and i found a bike online on the website i wanted. They were happy to invite me in for a view and what a great customer service i experienced from the start! They where happy to talk about everything, friendly, fun, relaxed! There was never any pressure. I went home to have a think and contacted them again, had a second view and made my decision.
They made the whole process very smooth, great communication, better then most i would say. Very kind. Very understanding, very helpful!
I loved the whole experience and ofcause i love my bike! My very first bike! I collected my bike yesterday, as they kept it for me over the Christmas, allowing me time to get a cover and other necessary things in the meantime.
As a business owner myself I highly value customer service and I would give my customers the same feeling as I was given here. I'm very confident that we will be back in the future, as my partner is looking into getting one for himself one day.
Thank you so much for everything!
If you are looking into getting a motorcycle, look no further! This is the place for you!

Professional, personal and helpful .
Couldn’t ask for a better service.
Even in any moments of difficulty, an attitude of “it’s not about having a problem, it’s about what you do when you have one” creates great customer experience.

Big thanks to Dave Atkin at Vertu Honda Grantham for sorting me out with a new Honda ADV350 scooter. He negociated a great deal involving a trade in and was extremely helpful throughout. I have bought bikes there before, used their parts annd service departments and have always found them professional and helpful.

Michael was a joy to deal with, made the whole transaction so effortless despite myself been at work and hard to reach, lovely little walk around video before purchase, would totally recommend