Fantastic service right from the first initial query email!! Cannot fault the experience at all and very please with the vehicle so far Big thanks to Matthew Griffiths who I dealt with
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bryon made us feel incredibly important and valued, he listened to our requirements for our new car and was so helpful and reassuring every step of the way. Thank you so much..
Bedrijf heeft geantwoord
They were very helpful and friendly (not many places like that nowadays). Had a few minor teething problems but when I called up they were extremely helpful. Buying a car wasn’t stressful I didn’t fe... Toon meer
Bedrijf heeft geantwoord
The personal service received from Josh was excellent being polite with no hard sell. He had excellent knowledge of the Audi cars and variations between the models and we enjoyed the whole experience.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - Audi Hereford
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
Legion Way, Roman Road, HR1 1LN, Hereford, Herefordshire, Verenigd Koninkrijk
- 0344 659 6341
4,9
Uitstekend
144 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks to Felix of Vertu Volkswageon…
Thanks to Felix of Vertu Volkswageon Herefored for going out of his way to sort out a car for us! Great service, personable and paid attention to our needs, ask for Felix!
4 maart 2024
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Thank you so much for your kind words! We are so happy to hear that Felix was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
terrible
Terrible. I have tried to order a new electric charger for my Audi Q4. After a week of nobody seeming to know how to order it or ringing me back I find out from lease company that they have made no request to order it. Gave up with Hereford Audi and now trying Newport or Cardiff who might have more interest in helping. Clearly wasnt lucrative enough for them to bother with. So far I have rung 14 times over the past week. Most of the time I am unable to make contact with anyone who can actually get this done. I am now in a situation where I may have to cancel my holiday on Friday as I wont be able to get home without a charger.
21 augustus 2023
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1SK2108 Kind regards, Dean.
Thank you very much to Leon who helped…
Thank you very much to Leon who helped us through the steps to purchase our fantastic car from him, what a great service, friendly, patient and thoroughly professional. It was an enjoyable experience and we even had some home made flapjacks from Findlay the Boss. We would whole heartedly recommend Audi Hereford for your car buying experience, pop along and see Leon who will help you, and you never know you may get some flapjacks, which I don't think come as standard.
12 augustus 2023
Review zonder uitnodiging
Antwoord van Vertu Motors - Audi Hereford
Good morning Ivan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Leon and the team. We hope to see you again soon. Happy motoring, kind regards, Selina.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.