Vertu Motors - BMW Bridgwater Reviews 

94
TrustScore 4.5 uit 5

4,7

The Showground, BMW, TA6 6DD Bridgwater, Somerset, GB


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Beoordeeld met 5 van de 5 sterren

Kaleigh, the agent who I dealt with, is the most patient, helpful person I could have hoped to meet. Nothing was too much trouble even when I kept changing my mind. This car is far more automate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dan from Vertu in Bridgwater is as slick as they come. Professional , welcoming and no hard sales tricks. Let’s face it. You either want a car or you don’t. I can honestly say, I am delighted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into Vertu Mini yesterday in Bridgwater. I didn’t have an appointment but was experiencing an issue with my app and my profile on the car. Without any hesitation the manager came straight out t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the initial call enquiries I was dealt with by Simon in a very professional and knowledgeable way. He was very open and honest about my own car and the car I was purchasing. He helped make the wh... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Automaterialenwinkel
  3. Autoreparatie en -onderhoud
  4. Motorvoertuighandelaar
  5. Verkoper van tweedehands auto's

Over Vertu Motors - BMW Bridgwater

Geschreven door het bedrijf

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contactgegevens

  • The Showground, BMW, TA6 6DD, Bridgwater, Somerset, Verenigd Koninkrijk

  • 0330 012 3630

4,7

Uitstekend

TrustScore 4.5 uit 5

94 reviews

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4,7

Alle reviews

(94)

12.736 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very pleased ....

Very pleased with the relaxed but still attentive, professional but still friendly, and informative handover of our new car which we received in Bridgwater yesterday, and similarly on our last two visits.

18 april 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you very much for taking the time to share your feedback.
We’re delighted to hear how pleased you were with the handover of your new car at our Bridgwater site. It’s great to know you found the experience relaxed yet attentive, professional while still friendly, and informative — exactly the balance we aim to achieve.
We’re also particularly pleased that this positive experience has been consistent across your last two visits. Delivering a high standard of service time and time again is something we take great pride in, and your comments really reinforce that.
Thank you once again for choosing us. We wish you many happy miles in your new car and look forward to welcoming you back in the future.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Helpful, friendly service

Your sales Representative, Mr Gary Chan, was extremely helpful and friendly. He went out of his way to make sure we knew everything about our purchased and couldn’t do enough for us. He was not pushy in any way and came across as a very likeable person. He was a pleasure to do business with.

17 april 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for taking the time to share your feedback with us.
We’re delighted to hear that Gary Chan provided such a helpful, friendly, and relaxed experience during your purchase. It’s great to know he went out of his way to make sure you understood everything about your new vehicle and supported you every step of the way, without any pressure. Gary’s approachable and genuine manner is something we value greatly.
Your kind words about how enjoyable he made the process will mean a lot to him and the wider team. We’re pleased he was a pleasure to do business with and that you felt so well looked after.
Thank you again for your lovely comments, and we wish you many happy miles ahead. We look forward to welcoming you back in the future.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Fantastic experience - honestly couldn’t fault it

Kaleigh and Dan in Bridgwater were both fantastic from start to finish - such a straightforward, stress free and enjoyable experience. They were both knowledgeable and patient throughout - actioning each part of the process as promised - I really valued their communication and professionalism. Nothing was rushed for felt too much trouble for them. Thank you so much.

21 maart 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you so much for your wonderful feedback. We’re delighted to hear that your experience at our Bridgwater branch was so straightforward, stress‑free, and enjoyable.
Kaleigh and Dan will be thrilled to read your kind comments. Their knowledge, patience, and clear communication are qualities we really value, and it’s great to know they delivered exactly as promised while ensuring nothing felt rushed or too much trouble.
Thank you again for taking the time to share your experience. We truly appreciate it and wish you all the best.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Outstanding customer service, excellent communication throughout the whole process.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Hi there,
Thank you for sharing your feedback. We're delighted to hear that you received outstanding customer service and that communication was excellent throughout the entire process. Providing a smooth, transparent experience is something we really strive for, so it’s great to know we delivered that for you.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

I was dealing with Callum from BMW…

I was dealing with Callum from BMW Bridgewater branch and he was excellent! Extremely helpful, answered all of my questions professionally and with integrity. Super responsive but not pushy. Overall excellent service! Give this guy a raise, he truly deserves it. I'll be recommending him to my friends.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Hi Luka,
Thank you for your outstanding 5‑star review. We’re delighted to hear that Callum provided such excellent service during your experience with BMW Bridgwater. It’s wonderful to know he was extremely helpful, responsive, professional, and supportive throughout — all without being pushy. That balance is something we really value.
Your praise means a great deal, and we’ll make sure Callum sees your fantastic feedback. Recommendations like yours truly highlight the great work he’s doing.
Thank you again for taking the time to share your experience, and we hope you enjoy every moment with your new vehicle.
Kind regards,
Liza

Beoordeeld met 5 van de 5 sterren

Kelsie & team

Kelsie, Darren, Dan &Travis in Bridgwater were fantastic, they were all very helpful, knowledgeable & friendly.

23 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for your lovely feedback. We're delighted to hear that Kelsie, Darren, Dan and Travis in Bridgwater were all helpful, knowledgeable and friendly. We really appreciate you taking the time to share your experience.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Love my new mini

We dealt with a lovely sales person in Bridgewater called Kayleigh. She was very knowledgeable and could not have been more helpful. There was no pressure we only went to look!! she is partly the reason why we chose to buy my newish mini there and then! Thank you Kayleigh

17 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for your lovely review. We're delighted to hear that Kayleigh was so knowledgeable, helpful and made your visit such a positive experience. It’s great to know her support helped you choose your new MINI on the spot! We’ll be sure to pass on your thanks.
Kind regards,
Keith

Beoordeeld met 5 van de 5 sterren

Swift BMW Purchase and Vehicle Exchange in Comfort

I recently traded-in my 2009 BMW 1-Series at BMW Vertu in Bridgwater. I purchased a 2024 BMW 2-Series Active Tourer. I received full and friendly support from the Sales Executive, Calum, at all stages of the transaction. Full discussion of vehicle features and operation, useful test drive, swift order processing, and efficient trade-in. Excellent use of e-documents to speed order administration. State-of-the-art showroom and decent coffee. The 220i 2-Series car (with mild-hybrid technology) is great.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Hi John,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that your experience trading in your 1‑Series and purchasing your new 2‑Series Active Tourer was so smooth and well supported.
It’s great to know that Calum provided friendly, knowledgeable assistance throughout — from discussing features and arranging a useful test drive to efficient order processing and trade‑in. We’re also pleased you appreciated the use of e‑documents and enjoyed the showroom environment.
We’re thrilled you’re enjoying your new 220i with its mild‑hybrid technology, and we truly appreciate you choosing BMW Bridgwater.
Kind regards,
Kerry

Beoordeeld met 5 van de 5 sterren

All went very smoothly without any…

All went very smoothly without any problem thanks to Caspar ,who had every angle covered.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Hi Les,
Thank you for leaving this review. We are so pleased to hear that everything went smoothly for you and that Caspar had every angle covered. Your feedback is very much appreciated.
Kind regards,
Danielle

Beoordeeld met 5 van de 5 sterren

New car

Didn’t intend to buy a BMW . But Matthew Mcloed was such a friendly person and spent lots of time with us explaining everything and helping us make the right decision.The whole experience in BMW was such a pleasure , the staff and showroom was very smart and made you feel comfortable and relaxed . Well done to Bridgewater BMW . And the car is great .

13 februari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Hi Kath
Thank you for your fantastic feedback. We're delighted to hear that your experience at Bridgewater BMW was such a pleasure. It’s wonderful to know that Matthew McLeod was so friendly, patient, and thorough — taking the time to explain everything and help you make the right decision, even though you hadn’t planned on buying a BMW.
We’re also pleased to hear that the smart showroom and welcoming staff made you feel comfortable and relaxed throughout your visit. And it's great to know you’re enjoying the car too!
Your comments are truly appreciated.
Kind regards
Dawn

Beoordeeld met 5 van de 5 sterren

Superb service.

The sales team I dealt with was mostly Craig and Simon. No hard sales pitches just friendly, knowledgeable and professional.
When I did have a problem this was taken up and currently being dealt with.
A genuine pleasure to work with and find my perfect BMW!

28 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Simon and the team. We hope to see you again soon. Happy motoring, Dean

Beoordeeld met 5 van de 5 sterren

My local Mini dealer

I’ve been using my local Mini dealer, Vertu as it now is, for many years for servicing. I have just bought a new, used Mini from them.
The service provided is always excellent. The staff welcoming, knowledgeable and helpful. TBH it’s this that makes me trust them.

10 januari 2026
Review zonder uitnodiging
Logo Vertu Motors  - BMW Bridgwater

Antwoord van Vertu Motors - BMW Bridgwater

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Beoordeeld met 5 van de 5 sterren

Excellent Service

I have bought 4 BMW's from this dealership over several years and I have never received anything less than excellent customer service all the way through from sales to servicing.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Good afternoon, Thank you, Ellis, for your fantastic 5‑star review. It’s wonderful to hear that over several years and multiple BMWs, you’ve consistently received excellent service from both our sales and servicing teams. Your loyalty and kind words mean a great deal to everyone at BMW Bridgwater. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Kaleigh showed me a couple of minis to…

Kaleigh showed me a couple of minis to sit in explaining the difference between them and then let me make my own decision which one to buy with no pressure to buy . Excellent customer service

31 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Good morning. Thank you so much for your 5‑star review. We’re delighted to hear that Kaleigh gave you the space, guidance, and support you needed to make the right choice with no pressure. It’s great to know you received excellent customer service at BMW Bridgwater. Kind regards, Kerry

Beoordeeld met 5 van de 5 sterren

Friendly and helpful throughout

From start to finish all the staff were so friendly and helpful which made the whole process of buying my mini so easy. Special thanks to Casper for his help and patience throughout.

31 december 2025
Review zonder uitnodiging
Logo Vertu Motors  - BMW Bridgwater

Antwoord van Vertu Motors - BMW Bridgwater

Thank you so much for your kind words! We are so happy to hear that Casper was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Beoordeeld met 5 van de 5 sterren

All staff where very friendly

All staff where very friendly, attentive and professional. I was picking up a car and the handover experience was faultless. I travelled a long way and found the car to be exactly as described and well prepared complete with half a tank of fuel.

30 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Beoordeeld met 5 van de 5 sterren

Excellent friendly service at Vertu Bridgwater

Dan made the whole experience of choosing and then buying my new mini really enjoyable.

23 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

it was a pleasure to go to vertu…

it was a pleasure to go to vertu because i new i was going to pick up my fantastic x1.

23 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Beoordeeld met 5 van de 5 sterren

Highly recommended for BMW

The sales staff at very motors where incredibly knowledgeable and professional throughout the whole process. Buying a car from a genuine dealer rather than a showroom gave me 12 months warranty rather than the standard 3 months at no extra cost.

10 december 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Selina

Beoordeeld met 5 van de 5 sterren

Highly recommend salesman

We recently had the pleasure of dealing with Calum Druce-Morgan (Vertu BMW Bridgwater) and I can honestly say he was an absolute standout. Calum was genuinely lovely from start to finish, the perfect mix of professional and personable.
I’ll admit it, I’m a very difficult customer due to past poor experiences, and I probably drove him up the wall more than once, but Calum was nothing but gracious patient and completely understanding of my needs. He never made me feel rushed or pressured, he explained everything clearly without any of the pushiness you sometimes expect from car sales. On top of that, he’s a bit of a cheeky chappy which made the whole experience far more enjoyable than I expected. He kept things light but always stayed professional where it counted.
If you’re looking for a great salesman who genuinely cares about getting things right for you, Calum is your guy. Highly recommended!

28 november 2025
Review zonder uitnodiging
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Antwoord van Vertu Motors - BMW Bridgwater

Thank you so much for your kind words! We are so happy to hear that Calum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

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