Great service from Allan in sales and Justin in parts, however, the simple little details that are so easy to get right have been very frustrating. Tyre pressures incorrect. 9 bird lime marks in the p... Toon meer
Bedrijf heeft geantwoord
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Helpful, professional but friendly, easy to discuss my needs, showroom was clean and comfortable. My car is perfect for making my life independent with plenty of space in the boot for the hoist whic... Toon meer
Bedrijf heeft geantwoord
Excellent service from Anna at Vertu Seat Darlington she was friendly, professional and kept me updated throughout the purchase process. Any questions or concerns that had were dealt with promptly and... Toon meer
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Great service from start to finish - first from Liam in the Customer Services, Shane the branch manager and Iver who completed the sale for me. Iver was very thorough and happy to answer any queries... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- Automaterialenwinkel
- Autoreparatie en -onderhoud
- Motorvoertuighandelaar
- Verkoper van tweedehands auto's
Over Vertu Motors - CUPRA Darlington
Geschreven door het bedrijf
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contactgegevens
McMullen Road, DL1 1XP, Darlington, County Durham, Verenigd Koninkrijk
- 0330 108 8009
4,7
Uitstekend
86 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent customer service
Brian was a excellent salesman & very helpful in every way.Very pleased with the new Fabia,Thankyou.
19 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Excellent service with a focus on…
Excellent service with a focus on customer centred approach. Very helpful staff with Charmaine Mcdonald as a real star with amazing skills. So many thanks for your help and support throughout the process of acquiring our new vehicle.
19 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Thank you so much for your kind words! We are so happy to hear that Charmaine was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great sales experience
Great sales experience, Huss the sales person went that extra mile to ensure we had a problem free experience.
Car is excellent .
6 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Good morning Neil. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Our recent experience with Vertu was…excellent service
Our recent experience with Vertu was excellent and we are very happy with the vehicle and Matthew Prest as our contact
2 september 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Thanks to lawrence for the fantastic…
Thanks to lawrence for the fantastic customer service he provided to us. From the start right through to collecting us from the station and vehicle handover has been an absolute star.
21 juli 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Hi Nobby, Thank you so much for your kind words! We are so happy to hear that Lawrence was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
My daughter bought a seat Arona from…
My daughter bought a seat Arona from Darlington seat vertu on Saturday and it was advertised with 2 years warranty and 2 years road side assist we got the car and documents and it only has 1 year on both all tyres are cracked funny because it only got mot a few weeks ago at the same garage/ showroom and passed with no advisories I showed the manager the tyres and he said that they were ok I wonder if it was his son or daughters car the cracked tires would be ok! When you walk into a car dealership you are swimming with sharks!!!
21 juni 2025
Review zonder uitnodiging
Antwoord van Vertu Motors - CUPRA Darlington
Dear Clare,
Thank you for your feedback, and I’m very sorry for the issues you’ve raised. We take your concerns seriously, and I’ve asked our service team to contact you today to arrange a booking so we can investigate and resolve this promptly.
Kind Regards
Dave Alsop
CMA General Manager
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