This was my first time using Vertu Škoda Leicester and I was very impressed with their service. From start to finish I felt I was looked after and listened to about what I was looking for in my new ca... Toon meer
Bedrijf heeft geantwoord
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This was my first time using Vertu Škoda Leicester and I was very impressed with their service. From start to finish I felt I was looked after and listened to about what I was looking for in my new ca... Toon meer
Bedrijf heeft geantwoord
We were made very welcome in the showroom, sales team were friendly but not over bearing, arranging a test drive with Linda at a convenient date for us.
Bedrijf heeft geantwoord
David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process. They were always easy to get hold of, kept us updated, and made everything feel straightforwar... Toon meer
Bedrijf heeft geantwoord
I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
414-416 Groby Road, LE3 9QB, Leicester, Leicestershire, Verenigd Koninkrijk
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Great interaction with general sales manager and his trainee. Made me an attractive deal and went to great lengths to secure a brand new model quickly. Elroq 85 edition which is excellent.

Antwoord van Vertu Motors - Skoda Leicester
Very well looked after by our salesman, David. Very happy to recommend.

Antwoord van Vertu Motors - Skoda Leicester
Mike and David were really easy to deal with throughout the sale and were really helpful.

Antwoord van Vertu Motors - Skoda Leicester
David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process.
They were always easy to get hold of, kept us updated, and made everything feel straightforward from start to finish. Nothing ever seemed too much trouble, and we felt well looked after every step of the way.
We’re really pleased with the service we received and wouldn’t hesitate to use them again. We’d happily recommend David and Arleigh to friends and family.

Antwoord van Vertu Motors - Skoda Leicester
Dave the salesman was a delight to deal with , very knowledgeable on the vehicle I purchased, arranged a test drive round leicester and for a good few miles to make sure I liked the vehicle which I did , very friendly man and very easy to talk to and deal with , couldn't of asked for a better salesman, well done dave you looked after me from start to finish 10/10 😀

Antwoord van Vertu Motors - Skoda Leicester
The two ladies who handled the sale and handover were both thorough, and extremely patient.
A pleasure to deal with this company.
And best of all we love our new car.

Antwoord van Vertu Motors - Skoda Leicester
Highly recommend Vertu Skoda Leicester! Mike has excellent sales skills and made the vehicle delivery on 5th June 2026 incredibly smooth. Fantastic service from start to finish. I hope they will continue with the same level of post-sales assistance for my car.

Antwoord van Vertu Motors - Skoda Leicester
Buying a new car is a challenge at best of times, the choice the anticipation the getting it all correct in a reasonable time scale all adds up to being more than pleased with your final choice, the joy is immense.
I was helped all the way by Vertu and staff, nothing was too much trouble even when it was busy, well done Vertu.

Antwoord van Vertu Motors - Skoda Leicester
Fabulous team
Great customer service
All questions answered
Nothing was to much trouble for them
I will be back when I want a new car 🚗

Antwoord van Vertu Motors - Skoda Leicester
Overall fantastic experience. The staff are very helpful, explained everything to me clearly, and answered all my questions. The whole part exchange process was seamless, and a shout out to Kian for all of his help, and going above and beyond to make sure that the car was absolutely immaculate and ready to pick up on time.

Antwoord van Vertu Motors - Skoda Leicester
Great service - Linda took the trouble to ensure we had all paperwork in place, even on her day off!

Antwoord van Vertu Motors - Skoda Leicester
The staff was very cheerful and polite, we had Linda Lord helping us with the process she made it very simple and explained/shown everything needed. She was kind enough to move my car to an easier spot for me to exit which really helped with my nerves for my first drive alone.

Antwoord van Vertu Motors - Skoda Leicester
We were very well supported through selecting our first Motorbility car. Linda Lord was very knowledgeable about the whole process and we absolutely love our new car.

Antwoord van Vertu Motors - Skoda Leicester
I had an issue with the infotainment system in my Skoda Fabia which I couldn`t resolve so decided that my only course of action was to seek the service of the people that should know the answer. I booked my car in for a diagnostic check at Vertu Motors Skoda Leicester. When I arrived I went to the service reception where I was welcomed by Trish, the service receptionist. She spoke to one of the engineers to ask if he have a quick look to see if it could be quick fix, We went to my car and he had a look at the issue and he worked out what the problem was and with a few swift key strokes resolved the problem. I was back on the road before my appointment time.
I found the whole experience 5 star and can`t think of any thing more that they could have done to improve the whole experience.

Antwoord van Vertu Motors - Skoda Leicester
Our experience with Skoda Leicester was so easy going smooth sailing no hassle or problems really enjoyable love our new vehicle our sales hand oven person David and matt were amazing

Antwoord van Vertu Motors - Skoda Leicester
Excellent experience, very friendly and comfortable atmosphere. The dealer was very helpful and answered all of our questions

Antwoord van Vertu Motors - Skoda Leicester
From my appointment to order my new mobility car with David Ilett every thing was easy and explained, I was kept informed about the status of my new mobility car.
On hand over day David Ilett was really polite, friendly and helpful as he was when I ordered my new car.
He made sure I knew everything I needed to know as it's my first EV.
If my new Skoda enyaq is as good as my last Skoda karoq, it will be a fantastic car.
As always I had great customer service at Skoda Leicester.

Antwoord van Vertu Motors - Skoda Leicester
If you don’t get your customer service right then you make life difficult for yourself. Let me explain. I have just bought my 3rd Skoda Karoq from the same Skoda garage. I keep going back because, not only do I love my Karoqs but I love the way that my interest in upgrading is managed by the Sales staff. Take Dave Ilett for instance. A salesman with a wealth of experience who knows exactly how to manage potential customers, both new and returning. There’s no pressure selling with Dave. His engaging and caring personality linked with his product knowledge are, to me, the reasons why returning customers seek him out.
I drove away from Vertu a happy man yesterday. Not just because I had my brand new car but because of the outstanding service I received throughout the purchase process. Thanks once again David.
Also a special mention for Sales Manager Dave Clarke who initially spoke with me until Dave Ilett was available. Clearly a very knowledgeable Manager with a very helpful and caring attitude towards customers and his staff.

Antwoord van Vertu Motors - Skoda Leicester
Brilliant service very helpful n polite staff David made our choice of car goes smoothly and helpful every step of way.

Antwoord van Vertu Motors - Skoda Leicester
Excellent and informative sales person David very positive polite and helpful

Antwoord van Vertu Motors - Skoda Leicester
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